FortNine Arvostelua 452

J'ai commandé plusieurs fois pour des vêtements et casque de MTB. Toujours satisfaite du service ! La livraison n'est pas super vite mais l'important c'est que les produits soient ceux que j'ai commandés et arrivent à bon port.

Various parts ordered and then a week later they tell me that the parts are in transit and then a week later they tell me they cannot ship the parts because it is out of stock. Pure BS keeping the customer on the hook and lying about the parts being in transit. Not to be trusted.

It's taking too long for orders to ship. I placed an order on the 22nd of May that hasn't shipped as of the 2nd of June.

awesome easy to use site with fast free shipping

Ordering was easy! Don't have the shipment yet! Lol So far so good!

Non respect des dates de livraison estimée et surtout, je n’ai jamais reçu les pièces
J’ai seulement reçu un courriel à la date la plus tardive de livraison me disant qu’il y avait des retards avec le fournisseur et qu’il n’avait pas de nouvelles dates à m’annoncer
Ils étaient désolés mais ils ne pouvaient rien faire d’autre
Je n’ai jamais reçu mes pièces mais ils ont gardé le paiement

I’m satisfied with this shop—you can find great prices here. Sometimes the delivery takes a bit longer, around a week to 10 days, but otherwise everything is perfect.

I recently ordered a set of Reinhart DBX Performance Baffles for my 2001 Harley Electra Glide, hoping to get a deeper, more aggressive sound.

I decided to order through FortNine to support a Canadian supplier. The ordering process was smooth and delivery was on time—no issues there.

However, after installation and running the bike briefly, the sound was identical to the stock baffles. I took it for a short ride just to confirm, and unfortunately, there was no noticeable difference. It appears that with my current engine setup, these baffles simply don’t have any impact.

I reached out to FortNine, but was told they could not accept a return since the product had been installed and used. While I understand the policy in general, in this case the product shows no visible signs of use and was only run for a few minutes. It’s disappointing there wasn’t more flexibility or a willingness to help find a solution.

This ended up being a $300 lesson. There are likely alternative options that would achieve the desired sound, but for now I’ll be going back to my U.S.-based supplier, who has been consistently reliable over the past 15 years.

I gave FortNine a try to avoid tariffs and duties, but unfortunately this experience didn’t meet my expectations.

No customer service at all !!

good selection, fair pricing, sometimes orders take a while to arrive (but so far all have)

nice product , looks good quality , was fast shippping

Part fit well and delivery was very quick.

Easy order than came in fast.

Orders sat for over a week before processing, in some cases. If you are that busy, thats a good thing. but suspiciously slow in processing.

Customer service was hands down the best I've ever had. They answered the phone second ring no waiting on hold. Canada post lost my package and fortnine sent out a new one right away. Amazing. Keep it up.

Fortnine always delivers It's the only place I shop online for parts and accessories for my bike ! No hidden fees and the turn around time is always amazing !!

I've been a long time customer of FortNine, and a few other Canadian motorcycle gear E-trailers since starting to ride, and have usually been quite happy with FortNine's selection and service, with one warranty issue as an exception, until recently. While shopping for new jackets, pants, boots, and gloves I noticed that the regular price mark-ups FortNine has been making have made them, in some cases, significantly more expensive than every other option. This was highlighted today when I cross shopped F9 with two other Canadian retailers and the official Alpinestars Canadian online store where a jacket F9 was $200 more expensive than A-stars' own site and a pair of boots on F9 was $140 more than A-stars and both other Canadian retailers. This is something I have noticed with increasing frequency with F9's prices and I find it to be quite unacceptable given the company's size and general dominance in the Canadian motorcycle gear market. Ultimately, and as a result of F9's pricing practices, I will very likely avoid shopping with FortNine going forward unless there is an item I simply can't acquire elsewhere in Canada. This profiteering attitude of F9, particularly over the last 1-2 years with inflation related to North American/international trade wars, is simply unacceptable because it is dramatically and negatively impacting what motorcyclists get for their money, especially given the already high cost of motorcycle protective gear.

TALKED TO DAVID and DEMETRI AT FORTNINE CANADA ABOUT MY ISSUE, THEY ASKED ME TO SEND SOME PICS.. WHICH I DID. THEY WORKED WITH ME IN COMING TO A 100% RESOLUTION AND MADE ME VERY HAPPY AS A CUSTOMER. I FELT LIKE THEY REALLY HEARD and CARED ABOUT ME AS a CUSTOMER. HARD TO FIND A COMPANY LIKE THIS TODAY. I WILL USE AGAIN , FOR SURE.

U guys are awesome…always great pleasure when purchasing or returning products for refunds. Shipping is outstanding…arriving promptly and in great condition…never ever had an issue.
Super variety on just about anything…
Also correspondence is absolutely top notch…and all your employees are very knowledgeable and helpful…
Hats off to u guys…u have my loyalty.