Flower Station Arvostelua 

3 526
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que... Näytä lisää

Saanut 4/5 tähteä

What a gorgeous bunch of flowers delivered super quickly too! I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely w... Näytä lisää

Saanut 5/5 tähteä

I ordered flowers from Greece to be delivered in London, and everything was absolutely perfect. The flowers arrived exactly as requested and, as someone ordering from abroad, I was especially impr... Näytä lisää

Saanut 5/5 tähteä

Thank you Flower Station! The choices offered were lovely and the website easy to navigate. I am not in England and this was not an issue at all. I made an error with the address and Harini from Fl... Näytä lisää

Yrityksen tiedot

  1. Kukkalähetys
  2. Kukkakauppa
  3. Kukkatori

Yrityksen kirjoittama

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 89 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(3 526)

250 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Beautiful flowers

Beautiful flowers bought as a gift for a friend and they loved them. Elegant & tasteful - their words
Thank you again

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

How to do things when it goes wrong.

I made a priority order and due to a mess-up at their end the order wasn't fulfilled, nor was this communicated to me. So after me chasing several times with no resolution I decided to cancel the order and request a refund. I always find that the mark of a good company is how they deal with situations where things go wrong, as lets be honest things do and often go wrong in our modern society. So to be fair to the Flower station they refunded my money no quibbles, and to mine and my mothers surprise they arranged a complementary bouquet of their seasonal bunch which arrived this morning, which my mum has advised are some of the nicest flowers shes ever received. She said she had 4 or 5 sunflowers in the bunch which she has never seen before, and was very pleased about. The Flower Station has redeemed the situation, and saved the day. So now they have a future customer for life. Thats how you build a brand and a reputation. Own the problem, and resolve it. Bravo Flower Station.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT USE!

DO NOT USE!
Flower Sation UK fail to live up to their promises. Despite a full webpage stating that they offer 'same day delivery to Barnet' they fail to live up to their promise. This is clearly a breach of contract and I have contacted Trading Standards to complain.
Their customer service operative said that the company and their web team 'are aware there are discrepancies between the website and what they can actually do'. That is not MY problem! I placed an order in good faith which they broke their contract on.
Realistic expectations have not been met; if you cannot deliver inside the parameters you have set DO NOT OFFER THEM!
It is not unrealistic to list at the top of the Same Day Delivery Page the areas that you cover.
You should not have a page stating Same Day Delivery In Barnet if you cannot match the claim.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Flower Station-logo

Vastaus yritykseltä Flower Station

Dear Sarah,

We are sorry to read your review and apologise for the frustration caused.

We would, however, like to clarify the circumstances surrounding your order. While we do offer same-day delivery to selected Barnet postcodes, not every postcode within the borough falls within our same-day delivery network. The recipient's postcode was outside the area serviced by our same-day delivery fleet and therefore could not be fulfilled using that service.

As soon as we identified this, we contacted you to explain the situation and provided the available options. We understand that this was disappointing, particularly as the order was intended for a specific occasion. After these options were presented, you chose to cancel the order, and we processed the cancellation and refund in accordance with your request.

We appreciate your feedback regarding the clarity of our website and postcode information. Comments such as yours are taken seriously and help us identify areas where we can improve the customer experience.

We are sorry that, on this occasion, we were unable to meet your expectations.

Kind regards,

Alex

Saanut 5/5 tähteä

very happy with this delivery

very happy with this delivery, ordered the Get Well Soon bunch with balloon & bear, they arrived when I'd asked for the delivery to be made, I was kept apprised, and there was a photo of our friends receiving them on the doorstep.

4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Everything perfect

Easy ordering, delivered on time and flowers of good quality and lasting well, even in this heat - what more could you want!

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

What a beautiful bouquet of flowers

What a beautiful bouquet of flowers! It arrived beautifully wrapped and was clearly packaged with great care. The entire arrangement was absolutely gorgeous, and the delivery was smooth and completely hassle-free. I couldn't have been happier with the quality and service.

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Flowers never delivered

Flowers never delivered. DHL said they had but the coordinates were incorrect and the photo showed a Dunelm parcel being delivered to an unknown door.
Flower Station said they would redeliver on Tuesday. Phone call to say yellow roses no longer available and agreed to accept orange roses.
Unfortunately the flowers were never delivered and DHL website show that they were still in Depot.
Requested refund which I received via PayPal.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Flower Station-logo

Vastaus yritykseltä Flower Station

Dear Jenny,

We are very sorry to hear about your experience and sincerely apologise for the inconvenience caused.

Unfortunately, the original delivery was affected by an issue with the courier, and we fully understand your frustration after the tracking information and proof of delivery did not correspond with your recipient's address. As a result, we arranged a replacement bouquet and kept you informed when a substitution from yellow to orange roses became necessary due to stock availability.

Although the original order was ultimately refunded in full, we also sent an apology bouquet as a gesture of goodwill, which was successfully delivered and safely received by the recipient.

We appreciate your patience throughout this matter and apologise once again that your first experience with us did not reflect the standard of service we strive to provide.

Best regards,

Alex

Saanut 5/5 tähteä

I needed a last minute order for family…

I needed a last minute order for family as I was unable to make a hen party in london, and was surprised at such efficient service I ordered the same morning and beautiful flowers were delivered within 2 hours. A very happy customer. Thankyou xx

27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought the flowers for my…daughter-in-law after giving birth to our first grandchild

I bought the flowers for my daughter-in-law after the birth of my first grand son. She told me that they were the most beautiful flowers out of all the flowers she received, and she loved that they were blue for her son. The delivery service was fantastic as they phoned me to question if I had given them the correct address, which they were right to do as I had got the postcode wrong. I really appreciated them checking with me. I highly recommend this company and would definitely use them again.

30. kesäkuuta 2026
Oma-aloitteinen arvostelu

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