Messaged regarding needing my park tickets so I could start getting ready to book my reservations at 60 days and recieved them within 5 minutes! Thank you so much Jennie. Amazing customer service.... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I got in touch with Penny from FloridaTix through Facebook. She made the whole process extremely easy and was extremely helpful in securing us a great deal on our tickets. We used FloridaTix for our D... Näytä lisää
Well what can I say- an efficient way to buy Disney/Universal Combo Tickets for August 2027 all orchestrated by Penny at Floridatix. Messaged and within an hour I had been sent the quote which was... Näytä lisää
Yritys on vastannut
Great service right from the first contact. Tickets all provisional managed and price was super too. Special thanks to Penny for her help with sorting my Disney tickets for my family
Yrityksen tiedot
Yrityksen kirjoittama
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Yhteystiedot
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Yhdistynyt kuningaskunta
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4,9
Erinomainen
715 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 57 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
Had a small issue with some tickets which was very quickly and efficiently resolved by Matthew from the Customer Experience Team. A great company, would highly recommend, top customer service, especially Matthew who was super helpful and really quick to respond.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that Matthew was able to resolve your ticket issue quickly and efficiently. Providing excellent customer service is something we pride ourselves on, so it's wonderful to know his support made such a positive difference to your experience.
We'll be sure to pass your kind words on to Matthew—he'll be thrilled to hear them!
Thank you for your recommendation and for choosing FloridaTix. We hope you have an amazing trip, and we look forward to helping you again in the future.
Fantastic customer service
Fantastic customer service. Staff are very knowledgeable and helped me with lots of questions I had before booking. Also the best price I could find anywhere so it’s was super easy booking and great communication with Sarah at floridatix
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that you had such a positive experience with FloridaTix. It's fantastic to know that Sarah was able to answer all of your questions, provide great communication, and help you find the best value for your booking.
We'll be sure to pass your lovely comments on to Sarah. Thank you for choosing FloridaTix and for recommending us. We hope you have an amazing trip and make lots of magical memories. We look forward to helping you again in the future!
Great service as always
Great service as always! Amazing deals! Big thanks to Jennie today for helping me by sending me my tickets again!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that you've had another great experience with FloridaTix and that you've been able to take advantage of our amazing deals!
It's wonderful to know that Jennie was able to help by quickly resending your tickets. We'll be sure to pass on your kind words to her—she'll really appreciate the recognition.
Thank you for your continued support and recommendation.
Fabulous experience
Fabulous experience
I called today with a question and spoke with Matthew, who was absolutely wonderful. He answered all of my enquiries quickly and professionally. And he was a pleasure to chat to and booked my tickets there and then. It was quick and easy and he was patient whilst I completed the booking at my side. I have spoken to several agents at FloridaTix and booked with them in the past. I find their prices to be the best most competitive. I would 100% recommend this team, they a fantastic
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're absolutely delighted to hear about your fabulous experience with FloridaTix.
It's wonderful to know that Matthew was able to answer all of your questions, make the booking process quick and easy, and provide the friendly, professional service we always strive to deliver. We'll be sure to pass your lovely feedback on to him—he'll be thrilled to know he made such a positive impression.
We're also incredibly grateful for your continued support and kind comments about our team and competitive prices. Hearing that you've booked with us before and would recommend us means the world to us.
Thank you once again for choosing FloridaTix.
FloridTix makes finding the right…
FloridTix makes finding the right tickets easy ..my family and I use them all the time ..great prices too ..and I have no doubt that we will be booking again next year🙂
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that you and your family continue to choose FloridaTix for your ticket bookings. It means so much to us to have your continued trust and support.
We're thrilled that you find it easy to book with us and that our competitive prices keep you coming back year after year. Providing great value and excellent service is exactly what we aim for.
Thank you for your recommendation, and we can't wait to help you plan your next adventure. We look forward to welcoming you back again next year!
Made booking very easy and straight…
Made booking very easy and straight forward. Great knowledge & experience. Penny was a delight to deal with. Thank You
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that you found the booking process easy and straightforward. It's wonderful to know that Penny's knowledge, experience and friendly service made such a positive impression.
We'll be sure to pass your kind comments on to Penny—she'll be delighted to hear them!
Thank you for choosing FloridaTix. We hope you have an amazing trip, and we look forward to helping you again with your future bookings
I made a booking incorrectly
I made a booking incorrectly - excellent help from Penny to change to the correct booking. Great Company and excellent customer service. Thanks so much xx
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're so pleased to hear that Penny was able to help correct your booking quickly and make the process as smooth as possible. We know mistakes can happen, so it's great to know our customer service gave you peace of mind.
We'll be sure to pass your kind words on to Penny—she'll be delighted to hear them!
Thank you for your wonderful comments and for choosing FloridaTix. We hope you have an amazing trip, and we look forward to helping you again in the future.
Got there in the end
My deposit was taken ok but the following day i had a reminder to pay the balance
Following the link provided did not work
Upon calling customer services was told "the website was down and should be working in a few hours"
This went on for 4 days
I gave up trying knowing that they would get in touch. And then i got a mail saying i had 72 hrs to pay or loose my deposit
I had to reply to this mail before getting another mail with a different link
This did work ...made it more difficault than it needed to be
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for taking the time to share your feedback, and we're very sorry for the frustration you experienced.
Unfortunately, your booking coincided with the launch of our new website, and we encountered some unexpected issues affecting our online payment links and automated payment reminder emails. We completely understand how frustrating it must have been to repeatedly try to make your balance payment, only to find the link wasn't working.
We're pleased that we were ultimately able to provide you with an alternative payment link so you could complete your booking, but we appreciate this was far more difficult than it should have been. Since then, we've been working hard to resolve these issues and improve the experience for our customers.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding while we worked through these launch issues. We hope you have a fantastic trip, and thank you for choosing to book with us.
Brilliant
Jennie was amazing, kept us up to date with a ticketed event and as promised came back to us straight away once the tickets got released. Professional, very quick to respond and very helpful with our queries
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your lovely review! We're thrilled to hear that Jennie kept you updated throughout the process and was able to secure your tickets as soon as they were released. Providing professional, responsive, and helpful service is exactly what we strive for, so your kind words mean a great deal. We'll be sure to pass your feedback on to Jennie. We hope you have an amazing time at your event, and thank you for choosing us!
Excellent service at a great price, making the process easy
Excellent service making it easy to order Florida tickets at a great price. Jennie was able to secure the exact time slot I'd wanted for a busy tour. Recommended.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for your wonderful review! We're so pleased to hear that you found ordering your Florida tickets easy and that you were happy with the great price. It's fantastic to know Jennie was able to secure your preferred time slot for such a busy tour. We'll be sure to pass on your kind words to her. Thank you for your recommendation, and we hope you have an amazing time in Florida!
Disney pass not linking
I called FloridaTix after having a number of unsuccessful attempts at linking my Disney passes. I spoke to a very lovely lady called Jennie and when i explained my issues, her tone sounded like she already knew what i was doing wrong. Jennie was very helpful and kind and sent me some foolproof instructions on how to link the passes which worked instantly. I imagine i wasnt the first person Jennie had dealt with regarding this but she was very polite and friendly and told me to call back with any further problems. I even joked I will be the first person it wont work for but i was wrong. Jennies knowledge and prompt actions resulted in a very quick update to my disney account. We need more Jennies in the world of customer service, friendly, helpful and knows her stuff. Thank you Jennie!
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your fantastic review!
We're delighted to hear that Jennie was able to help you get your Disney tickets linked successfully. We know it can sometimes be a little confusing, so it's great to hear that her guidance and step-by-step instructions made the process quick and straightforward.
Jennie takes great pride in providing friendly, knowledgeable service, and we're sure she'll be thrilled to read your kind comments. Your words, especially "We need more Jennies in the world of customer service," will mean a great deal to her.
Thank you for taking the time to share your experience. We hope you have an amazing time at Disney, and if you need anything else before your trip, we're always here to help!
Incredible Customer Service
Incredible Customer Service - Jennie answered my query and had a full resolution for me within 45 minutes, after replying to my original request within 2 minutes! Will definitely book with them again.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your wonderful review!
We're delighted to hear that Jennie was able to respond to your query so quickly and provide a full resolution within such a short time. We know how important fast, helpful service is, and it's fantastic to hear that Jennie made such a positive impression.
We'll be sure to pass your kind words on to her—they'll mean a great deal. Thank you for choosing to book with us, and we look forward to helping you plan your next adventure!
Booked tickets for Mickeys not so scary…
Booked tickets for Mickeys not so scary Halloween party way cheaper than anywhere else and had them in our My Disney experience app within a couple of minutes. Can’t ask for anything more
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your fantastic review! We're delighted to hear you found our Mickey's Not-So-Scary Halloween Party tickets at a great price and that they were linked to your My Disney Experience app within minutes. We always aim to offer the best value alongside a quick and hassle-free service, so it's wonderful to know we delivered. Have an amazing time at the event, it will soon come around.
Always great
Have used Florida Tix a few times now and they have never let me down and are always ready on the end of the phone if a question needs answering 👏👍
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your continued support and for taking the time to leave us such a lovely review.
We're delighted to hear that you've had consistently positive experiences with FloridaTix and that our team has always been there to help whenever you've had a question. Providing reliable service and excellent customer support is something we pride ourselves on.
Thank you for choosing FloridaTix time and time again. We look forward to helping you with many more fantastic trips in the future!
Got a great price on a really easy to…
Got a great price on a really easy to use website
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
We're delighted to hear that you found our website easy to use and that you were able to get a great price on your tickets. Providing a simple booking experience and excellent value is what we strive for.
Thank you for choosing FloridaTix
Overall
Overall, pleased with the service.
Would use again
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for taking the time to leave us a review.
We're pleased to hear that you were happy with the service you received. It's great to know you would choose FloridaTix again, and we truly appreciate your support.
I couldn’t find the original email with…
I couldn’t find the original email with the attached tickets but Matthew who I spoke to was fantastic and he quickly resolved it with resending the original email
Thanks so much
Brian
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that Matthew was able to quickly resolve the issue by resending your tickets and that you were pleased with the service you received. We'll be sure to pass your kind feedback on to him.
Thank you for choosing FloridaTix. We hope you have a fantastic trip, and we look forward to helping you again in the future!
I dealt with Jenny who was extremely…
I dealt with Jenny who was extremely helpful, kind and polite. It was an easy process with no complications. Will definitely use Florida Tix again.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that Jennie provided such helpful, kind, and polite service and made the process easy and straightforward for you. We'll be sure to pass your kind words on to her—they'll be delighted to hear them.
Thank you for choosing FloridaTix. We look forward to helping you again with your future travel plans!
I have used florida tix beforeand dont…
I have used florida tix beforeand dont look any where else quick and easy
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you for your fantastic review and for choosing FloridaTix again.
We're so pleased to hear that you continue to use our service and that you find the booking process quick and easy. Your loyalty and confidence in us mean a great deal, and we're delighted to be your go-to choice for your Florida tickets.
We look forward to helping you again on your next adventure!
Used for the last 4 years in a row
Used for the last 4 years in a row. Faultless from the start to the Finnish. would recommend and use again.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä FloridaTix
Thank you so much for your wonderful review and for choosing us year after year.
We're thrilled to hear that your experience has been faultless from start to finish over the past four years. Your continued trust and recommendation mean a great deal to us, and we're grateful for your loyalty.
We look forward to helping you plan many more fantastic holidays in the years to come!
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