Flight Centre Australia - Flight Centre Clifford Gardens Arvostelua 

Rachel Scott from Flight Centre Clifford Gardens is fantastic and her customer service level is above and beyond anywhere else. Rachel helped us plan an overseas holiday and was extremely patient with the changes our family made with our complicated itinerary, always communicated promptly and was honest with all recommendations. Rachel is a huge asset to the Flight Centre branch and has a genuine caring personality.

Flight CentreClifford Gardens.I would like to give Rachel Scott a very high recommendation for the wonderful job she has done.Rachel has gone above and beyond,putting in 100% effort to help organise and secure our trip to Singapore.Her dedication, enthusiasm and attention to detail has been outstanding throughout the whole process.She has been extremely helpful,friendly and professional,and her commitment to making sure everything came together has been greatly appreciated. We are very grateful for all the hard work Rachel has put in. We would highly recommend her to anyone looking for someone who genuinely cares about providing excellent service.Thank you, Rachel, for giving it your all and helping make sure our Singapore trip possible. Florence and Steve Scott

Naomi at Flight Centre Clifford Gardens really went above and beyond to support my husband and I to end up having an amazing journey to Sri Lanka! Due to global conflicts Naomi had to pivot 2 times over a period of 9 months to find a travel plan that would then work with our time off and flight schedules. We ended up heading ti Sri Lanka taking the Premium Intrepid tour. We can't thank Naomi enough for her passion for travel and professionalism.

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I can't recommend Rachel Scott at Flight Centre highly enough! She has helped me book several trips now, and every single experience has been seamless. She's incredibly quick to respond, thorough with every detail, and always makes the whole process so easy and stress-free.

Nothing is ever too much trouble, and I know I can trust her to find the best options while making sure everything is organised perfectly. It's such a relief knowing I have someone so knowledgeable and reliable looking after my travel plans.

I wouldn't hesitate to recommend her. Thank you for always going above and beyond!

Oh my goodness. Naomi we could not have done this without you! Naomi's knowledge of how and where to go are amazing. Her ability to coordinate what seemed to us the impossible, attend to the minute details and recognize and avoid potential pitfalls made our trip seamless and stress free. Nothing was too much trouble. We have just organized a second trip through her and what she achieved in 45 minutes would have taken us days and would not have been half as good! Thanks so much Naomi

Experienced and knowledgeable staff, recommended the best option for me and great price 👍

We went to Flight centre Clifford gardens.

It started with the booking. I rung to make a booking for Thursday 1.30 which over the phone was awesome. Then when we arrived to the appointment they didn’t even have it on their books. We had a very difficult plan we needed to book for underaged children from Dunedin to Wellington and Wellington to Brisbane and back for a 10 year old and Wellington to Brisbane and back for a 8 year old. The first trip from Dunedin to Wellington have a night layover and the same back again. We only had 5-10 mins to give the information before she had another appointment. We found that really annoying. She had said she’ll get on to it and send it on Friday. We booked another appointment on Monday in case it wasn’t set through to double check what’s going on.

Monday came along and still nothing when I walked back into the office she had said oh I have forgotten I’ll get it done tonight. We received the information on Tuesday and paid for the flight totaling around $4500. The 10 year old was supposed to take her first flight the following Friday. If she had done the flights earlier when we came in for them we’d probably would’ve saved another 200 or so dollars. But we took it on the chin and we’re glad that we had the tickets.

As we were coming up to the date of the first flight since paying I had only received the confirmation of payment no tickets no itinerary I downloaded the flight centre app for find an itinerary but also had to call flight centre toowoomba for the tickets to be sent to my email a week and a half after buying the flights and 1 day before the kids boarded the first flight. I thought that was a bit useless.

Next was the first flight for our 10 year old from Dunedin to Wellington. We had been told there had been no information handed over to the flight agency for any of the kids. Obviously since handing the information to flight centre I didn’t think we needed to hand anything to the people dropping the kids off in NZ. So it was a rush to try and get those details handed over to them under the pressure of getting the kids on their flights at the right times.

By this time I was already talking about doing a review and never going to flight centre again.

Obviously the same thing happened on their way home with the information but by that time we were expecting it so we were preparing.

One thing I will say is we were just grateful to have the tickets as the 10 year old is my partners child he hasn’t seen in 2 years and we had a great time together. But from here on we won’t be coming to you guys for help.

We dealt with Naomi Whibley Faulkner