Flight Centre New Zealand - Flight Centre Taupo Arvostelua 

Sometimes you don't always get what you want, this was the case but what we got was good value for money.
Our agent listened and delivered.

Emma was super patient and helpful with all our changes and indecisiveness without pushing us for an answer.

Annabel from Taupo is amazing, just booked our second holiday with her.. goes above and beyond and makes it all a simple process..

We have been dealing with Simone of Taupo and while we now live somewhere else, we still work with Simone. Not sure how long but I feel it’s nearly 15 years. She is the BEST TA we have ever had. Absolutely recommend her. Look after her as she is a rare jewel.

It was easy booking online. Evelyn was very efficient with excellent communication skills.

Great service and friendly staff always willing to help 👍

My Travel Consultant always gives me the best deal possible. Calm, professional and knowledgeable at all times.

Emma Pilkington in Taupo was amazing to deal with. She put a lot of thought into designing our Europe and Greek islands experience. Researching tours of interest and pre booking tours and transfers that made our experience through Europe very easy to navigate. Would highly recommend.

My agent Emma Tatua-Pilkington was on point. She booked the best hotels in the best locations. She also prebooked some day trips for me which were all fantastic and so easy having them booked prior to travel.

I cannot say enough great things about my experience with Emma! She is someone who genuinely cares about her clients and creating unforgettable travel experiences.
Emma took the time to really understand what we were looking for — preferences, budget, and travel style — and curated an itinerary that was not seamless. From flights and accommodations to tours and local recommendations, every detail was perfectly arranged.
What really stood out was the personalized touch. She checked in before and after the trip.
Thanks to Emma, we were able to fully relax and immerse ourselves in the experience. Can't wait to plan our next holiday with her xx

From the moment I reached out to Emma Pilkington, at Flight Centre, I knew I was in good hands. Initially, I was exploring a Pacific Island getaway, but our plans quickly evolved, first to a winter trip to Europe, and then again to a spontaneous departure less than two weeks away! Through every twist and turn, Emma was nothing short of amazing. She pivoted with ease, never once making me feel like we were being difficult or indecisive.

As someone new to big overseas travel, I was overwhelmed by the logistics, but Emma thought of absolutely everything. She curated a seamless itinerary for me and my daughters, with perfectly located accommodation in Croatia, Italy, Wales, London, and Paris. One standout moment: she secured a hotel just 3 minutes from the train station and 6 minutes from the stadium for the Oasis concert - talk about thoughtful planning!

Emma went above and beyond, labelling all our train and plane tickets, arranging transfers where needed, and making the entire experience feel effortless. It genuinely felt like I was working with a friend who was personally invested in making sure we had the best time possible.

I can’t thank Emma enough for her care, professionalism, and warmth. If you’re planning a trip, especially one with moving parts, I highly recommend working with Emma. She made our dream adventure a reality!

Everything was easy, Annabel was great to deal with, she made it a simple and enjoyable experience