Flight Centre New Zealand - Flight Centre Manukau Arvostelua 15

A very unpleasant experience with Flight Centre Manukau. Be very careful when booking with them as they make sneaky changes to the itinerary without any communication with the customer. Read the small text, as these guys will make changes and once you sign they will refer you back to the document and refuse to acknowledge any wrongdoing. We were pushed towards booking a particular airline because the agent could get a cheap price for premium economy. This was in the itinerary until suddenly on the day the booking was finalised the flight changed. This was not discussed with us. The price however did not change despite the change in service. Mu first bad experience, but I will never use these guys again. They ripped us off because we didn't use a magnifying glass when reading the final agreement. Be very careful when using this company!

Initially i left a message or online query. Vinny from the lical office contacted me within the hour. His quick and honest response was and is brilliant. Since my initial enquiry I have booked another 3 or 4 trips. He is super efficient always finds the best deals. Vinny of Flight Centre Manukau is the 5*

Kellie and the team at Flight Centre Manukau have made sorting our trip easy and stressless. Very Helpful, thank you.
JM

We have received excellent customer service and truly appreciate the outstanding support provided by Chloe Long over the past three years. Her professionalism, dedication, and friendly approach have consistently made our experience smooth and stress-free.

Chloe’s exceptional service is the reason we continue to return to Flight Centre. Even while we were overseas, she responded promptly to our emails and assisted us with flight changes during challenging times, ensuring everything was handled efficiently and with care.
We are very grateful for her ongoing support

I emailed Price Heaslip and within two minutes I received my quote. He was just lovely — no hassle at all. Everything ran smoothly on both sides.
Thanks, Price. It was really easy dealing with you.

Everything including insurance was simple and easy

Price Heaslip was Excellent. Made our experience with such ease and now we just wait for our departure date. Auckland to Melbourne to Newcastle to Brisbane and then back to Auckland everything sorted. Than you Price.

Alice was quite helpful and got us a good deal

Price from manukau branch was awesome, amazing service and really took his time to help plan our trip!! Highly recommend

I received an unhurried and informed review of my options for travel and accommodation, had a good chat with Vinny Datt, and booked a trip that matched my requirements

I had such a great experience with Vinny, our friendly consultant. He was super helpful, really knowledgeable, and never made us feel pressured. He put together an amazing package that fit our needs perfectly and at a great price. Everything was well organized before and during our stay. Keep up the awesome work!! 😊

Very pleasant young lady, listened and offered sound advice. Very patient and was a big help in running through choices then making bookings, insurance and visas, etc

I’ve had the pleasure of working with Chloe Long from the Westfield Manukau branch for several years now. Her service has consistently been outstanding—always helpful, knowledgeable, and attentive to our needs. Chloe takes the time to understand our requirements and consistently works within our budget to secure the best deals for us. She’s done this time and time again with a friendly smile and a professional approach. It’s always a pleasure working with you, Chloe. Keep up the great work!

Lovely greeting great information and great advise

Chloe has been our go to when it comes to planning our trip to America! She has been super helpful and very knowledgeable when it comes to the places to visit and the things to do. We are super happy she was recommended to us and we will be sure to see her for all of our future trips. Such an amazing person and asset to the company 😊