Fksports Arvostelua 

I cannot commend FKSports highly enough for after-sales service. Damaged parts were sourced twice and shipped to us. The sales assistant went above and beyond to ensure that the correct parts were re supplied in quick time. All communication was courteous, efficient and personal. Our queries were responded to without delay . The issues were resolved. Thank you, highly recommended.

Anyone can get a good review when things go right, it is when something goes amiss that you really find out how good the company is.

I purchased a large trampoline from FK Sports via Amazon. I made the purchase in October as a Christmas present for my grandaughter. Following delivery I received a couple of calls asking if everything was OK with it. Unfortunately it was going to remain boxed until the big day.

The 'big day' came and went. I never thought about how the weather would delay the assembly of the trampoline. It was April before the weather was good enough to spend the time on assembly. Unfortunately this identified that we were 2 parts short on the frame for the safety net.

Due to the tine that had passed I was unsure whether FK Sports would be able to help. They could not have been more helpful. The time delay which was totally due to me, was no issue. They were not only happy to supply the missing parts they followed up to ensure the parts were received and that I was happy. They were totally proactive, positive and supportive throughout. I am very impressed.

Not impressed with the express delivery was meant to be next day - but took 4 days instead.
Customer support were not much help as they provided no information.

When it was finally delivered (whilst I was at work)…
Despite a “this way up” sign on the box, it wax left on its side and fell over. Did i also mention it was left in the rain too!

Brought a pushchair from you that ended up having minor faults your customer service was excellent very quick at resolving the issues would definitely purchase from here again

FK sports is a company that cares about it's customers, after sales support is excellent, dealt with my issue quickly and professionally. Well done Phil Everton

I highly recommend this company,
They go above & beyond in supporting and caring for their customers. I had an issue with a purchase, so I contacted them. Correspondence was excellent and the issue was resolved.
One of the best companies I know that show compassion for their customers. Many Thanks FK Sports

I purchased an item last year and it arrived in used condition. I raised the issue and was offered a very small compensation, with the promise of a larger discount on my next order.

When I went to place that new order, they refused to honour what had been agreed. I spoke with the manager, and after a long conversation he ended the call and still didn’t follow through on what he promised.

I won’t be buying from them again.

Very pleased with this sturdy, light - weight mini exercise bike. Quick delivery, easy to assemble and very good price. Being an OAP I couldn't work out how to set the training computer to the workout time setting that I need, as there are no specific instructions in the user manual, so I contacted the customer service team. They were so helpful and supportive and now with their instructions I can easily use the setting I want. So altogether 5 stars!

Don't use! Checked out my order and everything was fine. I then get a phonecall from the company asking me to pay an extra £60 for delivery. I am mainland UK.

I ordered a 40 inch bungee rebounder which arrived in good time (that's the 1*). To actually put it together was impossible. I appreciate that the tension needs to be strong but my husband, who has strength, was unable to stretch the rebounder. I called and was told they would send me a video to watch......it never came so I called again......it never came....so I called again. I was told by Ben that he had forgotten and would send it. I said I expected to receive it within the hour else I would be leaving a bad review....and guess what, I haven't received it so am forced to write this. In my opinion the rebounder is for a 40 inch frame but a 48 inch frame has been sent. To escalate this and return I have to send photos before it can be returned foc else I have to pay for the return. BE WARNED.
************************************************
Following on..... once I looked into these trampolines I had ordered one of the tools recommended in the response before I had a reply and it was delivered today from Amazon. The video was useful, although totally in Asian, and the tool was also a godsend. In conclusion, once this is made up it is a nice rebounder but, in my opinion, it should have one of these tools in the kit and also a link to the video should be automatically forwarded. I have adjusted my rating to 4* to show the positive final outcome.

I received a walking pad that was faulty. I spoke to the team at fksports over the phone and provided a video over email to show this. They were quick to respond and were able to provide me with a full working replacement that has arrived less than 1 week after the original walking pad arrived. They were helpful and sympathetic and I thought their handling of the situation was brilliant and made it as stress free for me as possible! The new walking pad is great, thankyou.

Absolutely great delivery service and great quality product and great customer service nothing is to much of a problem
Would definitely recommend buying from

I purchased 24 EVA mats from FKSports and had a great experience. Their customer service was extremely helpful, and communication was excellent—they replied to messages almost immediately, which made the whole process smooth and reassuring.

Delivery was originally estimated at 48 hours, but my order actually arrived in less than 24 hours, which was a fantastic surprise. Overall, I’m very impressed with both the service and efficiency, and I wouldn’t hesitate to order from them again.

Through no fault of the company the little trampoline couldn't be put together. I contacted them and asked for advice. I got a very prompt reply and within 24 hours they had a new one in the post to me.
Their customer service is superb :) easy to contact, courteous, reactive and prompt, and much appreciated.

The trampoline is fun, it really is. It took a fair bit of effort to get the bungee cords all onto the frame, but once on, it's rock solid stable. The whole thing feels sturdy and the handle/safety bar is a reassurance.

The instructions are clear, everything is supplied (I recommend a tent peg puller to make it easier to hook the bungees though) the delivery was really quick, the tracking was accurate, and it was all at an excellent price too :D

It also came with a suggested list of exercises at the back of the instructions.
It has surprised me how much exercise I'm getting just bouncing on it; it even gets me out of breath, and as I said, it's fun :)

I bought the trampoline after reading about trampolining for seniors, that it's good for joints, bone density, balance, heart rate, etc., but honestly, I reckon kids would love this.

All in all, it's a really good buy, and I am happy to leave five stars for everything :)

Had a great service this week from these guys. I ordered the wrong bar and customer services amended my order and was all received two days after purchase. Prices are very good and the quality of the equipment is excellent. I won’t go anywhere else for my gym equipment now I have found these guys. Big shout out to Dhruv who dealt with my enquiry and resolved with ease.

Good pricing, great product (mini/under desk bike), prompt delivery. Very pleased

I had issues with assembling the exercise bike because I could not find the cable mentioned in the instructions. I e mailed them on Saturday expecting to get a reply on Monday. However Sitar replied immediately and solved my problem. He was helpful, polite and efficient.

I purchased a 10 ft trampoline for my grandson for Christmas 2025. By early February 26 4 tabs that hold the spring to mat tore off. Photos taken and a replacement mat was sent. This arrived March 26.

By end of March 26 more tabs had ripped and the trampoline unusable . More photos taken and the company say fair wear and tear because my 8 yr old grandson was not jumping in the middle of the mat . He’s 8. Less than a month old mat should not ripped off.

I have check my neighbours trampolines and their tabs are a lot sturdier and wider.

A refund was requested which was denied. I have contacted trading standards to check the trampoline and will be asking my bank for a reverse payment.

Didn't get confirmation of order, but Akash responded promptly and product (sit up bench) is good, many thanks

So terribly disappointed with this company from start to finish. Firstly, our trampoline arrived after the birthday for which it was purchased last August. When we eventually got it, a week late, we started putting it together, only to find it had two parts missing. These were promised next day delivery but ended up taking four days. We have used the trampoline for the months of September, a couple of weeks in October, March and April, and suddenly a spring snapped off. A few days later, another spring came off. It was the tab which had become undone. The only way to fix this is with an industrial sewing machine and yet the company has suggested we sew it ourselves. They have offered no reimbursement, no offer to have the tabs fixed, so now we have a dangerous trampoline which I have to report to reading standards. Really poor customer service. And dangerous equipment. Please don’t hit their trampolines.