The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Näytä lisää
Yritys on vastannut
We use Fish Insurance to cover our Personal Assistants who support our son who suffers from autism. I truly wish I didn't have to go through the long phone call every year to renew. If our circum... Näytä lisää
Yritys on vastannut
gutted i forgot to get the name of the person who helped us but he was absolutely brilliant. He was so patient while we found everything we needed, didnt rush us at all and ensured we not only underst... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Fish Insurance
Yrityksen kirjoittama
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Yhteystiedot
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Yhdistynyt kuningaskunta
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Customer Service, Transparent Policy
I made a telephone enquiry and the advisor was so helpful and easygoing - even agreed to email me what we discussed - that I felt happy to continue on and buy insurance for my new Powerchair.
It was a simple process, everything is explained well and easy to understand.
The customer service number is prominently shown in case you have questions like I did, which is a good sign in my book. I felt that there was transparency and reassurance, unusual when buying insurance!
24. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Good morning. Thank you so much for taking the time to leave this lovely review.
We’re really pleased to hear that you found us helpful and that you felt comfortable and supported throughout the process. We really appreciate your feedback.
The Fish Social Team
Very good but nobody is perfect !!
22. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hi Christina!
Perfection is hard, but we always try our hardest to give the best products and service! If you can give us any suggestions to how we can get 5 stars, don't hesitate to let us know!
The Fish Social Team
I filled in all the relevant information and didn't get any results
I filled in all the
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fish Insurance
Hi Keith,
Sorry you were unhappy on this occasion. We have requested further information from you so that we can review your concerns in more detail. Please contact us on 0333 331 3770 or email admin@fishinsurance.co.uk if you wish to discuss further.
The Fish Social Team
Fish made it a straightforward task.
It was so easy to take out the Insurance on line.lf l missed something ,it was highlighted in colour for me to correct the mistake .Easy straight forward stressfree.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fish Insurance
Hello Margaret,
Thank you so much for your lovely review and for taking the time to share your experience. We’re really pleased to hear you found it easy, straightforward and stress‑free to take out your insurance online, and that the highlighted prompts helped you correct anything you might have missed.
Best wishes,
The Fish Social Team
Vastaus yritykseltä Fish Insurance
Hello Mr Clover,
Thank you for your review and for taking the time to share your
feedback. We’re really pleased to hear you felt you received good
service from us.
Best wishes,
The Fish Social Team
Good company to deal with other than…
Good company to deal with other than website is clunky - you cannot view information on policy documents in 'my account' section. Also when trying to take out a new policy as soon as I stated we had a previous claim (for a puncture repair) this meant could not proceed without a phone call. The call advisor stated that it was necessary to read out all the privacy information etc. even though we already have a policy with Fish - it would be better if the website allowed minor claims such as punctures to be entered without having to try to get through on the phone.
17. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello Amanda,
Thank you for taking the time to share your feedback and for choosing Fish, we really do appreciate it.
I’m glad to hear you find us a good company to deal with, but I’m
sorry for the frustration you’ve experienced with our website and when arranging your new policy. Your comments about not being able to view all policy information in the “My Account” section, and needing to call us after declaring a previous puncture repair claim, are very helpful. We understand how inconvenient it can be to have to phone, especially for something that feels like a minor claim, and then to go through all of the privacy information again when you’re already a customer. We have to follow certain regulatory steps on calls, including reading out privacy information, to make sure we’re protecting your data and providing clear information. That said, your experience shows we need to make things smoother where we can. I’ve passed your feedback on to our digital and customer experience teams so they can look at improving how minor claims and policy documents are handled online.
Thank you again for your comments and for insuring with Fish.
Best wishes,
The Fish Social Team
Vastaus yritykseltä Fish Insurance
Thank you, Peter!
Best wishes,
The Fish Social Team
Fast and efficient service
Fast and efficient service, very reasonable outlay for the cover given.
Very polite and interested staff, good telephone manner.
Easy to use screens for automated applications with telephone backup for clarification if required.
Well done Fish Insurance keep it up!
14. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello Mrs Ballard,
This is a lovely review and thank you for taking the time to offer us your thoughts. We're happy you had a good experience and are very grateful you chose us to cover your needs too.
Best wishes,
The Fish Social Team
It was simple
It was simple, affordable and i was insured in 2 minutes. I would recommend.
Outstanding
13. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello Marc,
Thank you for your review! It's good to hear it was efficient, fast and affordable!
Best wishes,
The Fish Social Team
Most competitive quote around by far.
Most competitive quote around, with cover details basically the same as others. Easy to arrange and purchase quickly online,
13. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hi David!
We appreciate your thoughts and we're happy to hear you found things easy and competitive!
Best wishes,
The Fish Social Team
Very clear website and easy to use in…
Very clear website and easy to use in order to get information and make an informed decision.
10. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello Krystyna, thank you so much for taking the time to leave us a review today. We are glad to hear you found our website clear and easy to use.
Many thanks,
The Fish Social Team
Very easy to get my business insurance…
Very easy to get my business insurance and a great price. Would recommend. It only takes a few minutes.
9. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Good afternoon Lynn, thank you very much for taking the time to leave us a review. We are so pleased to hear that you would recommend us.
Many thanks,
The Fish Social Team
Vastaus yritykseltä Fish Insurance
Good afternoon, thank you very much for taking the time to leave us a review today. We are really glad to hear you were happy with our service.
Many thanks,
The Fish Social Team
I have just renewed my policy with Fish…
I have just renewed my policy with Fish insurance today 07:04/2026 for my power chair. The Fish Team member, Baz, was extremely polite and very helpful. A very pleasant conversation, answering any questions I had, clearly and concisely. Thank you very much 🙏
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fish Insurance
Hi Malissa,
Thank you for taking the time to leave this wonderful review for Baz, we have passed it onto him! We are glad you had a positive experience with us.
Best Wishes,
The Fish Social Team
First timer with a scooter
First timer with a scooter. Decided to ensure I and the public are protected. Easy application
7. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello Glyn,
We're delighted to hear you had a great experience with us and we covered all your needs!
Best wishes,
The Fish Social Team
Vastaus yritykseltä Fish Insurance
Hello,
We're delighted to hear you had no problems with your experience with us! We appreciate your review too - thank you.
Best wishes,
The Fish Social Team
Really easy to get insurance ,quick…
Really easy to get insurance ,quick service covering my needs.
6. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hi Frances,
We appreciate the time you've taken to let us know your thoughts! Thank you very much!
Best wishes,
The Fish Social Team
Helpful and polite staff
Helpful and polite staff. Received answers to all my queries. Got the product best suited to my needs. Thank you
1. huhtikuuta 2026
Vastaus yritykseltä Fish Insurance
Hello!
Thank you for a great review and we're happy to hear you had a pleasant experience with us.
Best wishes,
The Fish Social Team
Really easy and straightforward to use…
Really easy and straightforward to use website, making policy selection simple and uncomplicated.
31. maaliskuuta 2026
Vastaus yritykseltä Fish Insurance
Hi Stephen,
Thank you for your great review - if you have any recommendations on how we can hit 5-stars next time, we'd be very appreciative to hear your thoughts!
Best wishes,
The Fish Social Team
Great job Temitope renewed our annual Policy
Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy.
Temitope was informative, clear with information relaying, nice pace, friendly, adapted to question answering and even sent my Policy via both ways, paper and email copies.
Instructed how to pay by BACS using bank and sort accounts from our DPmnts account.
Done & Dusted. Excellent Service top marks thank you Temitope.
Kathryn & Jonathan G.
Northern Ireland.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fish Insurance
Hello Mrs Goodwin,
We appreciate you taking the time to talk to us about your call with Temi! It's great to hear you had a good experience too.
Best wishes,
The Fish Social Team
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