FED Fitness Arvostelua 

Excellent customer service. Very prompt responses to my questions about a factory reset of my treadmill. We have had the Star 100 treadmill for two years. We love it! After a while the belt needed oil, but after I applied oil to the deck and restarted the treadmill, the message on the console indicating "oil" would not disappear. Customer service was great in letting me know how to the put the machine in "standby" mode and that cleared it up. Easy fix! I highly recommend fed fitness, I have other exercise related items from them in addition to the treadmill. Their manufacturing is high-quality and their customer service is spot on.

Excellent customer service and support!
I had an issue that required a replacement, and Wendy was extremely helpful throughout the entire process. Communication was prompt, professional, and friendly, and she made sure everything was taken care of properly.
The replacement arrived as expected, I completed the installation, and everything is now working perfectly. A great customer service experience overall. Thank you, Wendy and the Fed Fitness team! Highly recommended!

Simple problem, simply solution. Very professional and responsive.

Good communication and response to emails. No issues with refunds. All good

The products are great! The customer service has been so helpful. The experience with FED Fitness has been easy and enjoyable. I would recommend to everyone!

Requested a replacement part that arrived defective and the customer service team took take off it. Very happy with the outcome

Very nice customer service!!

After much research I decided on the FED Fitness EB2 exercise bike. It is a high quality bike competing with similar brands at twice the price or more. Great customer service!

I reached out for help during assembly and Liz promptly responded with a resolution. I appreciate the customer service! This made me feel even better about my gym equipment purchase. Walmart delivery was fast too!

Wendy greatly exceeded expectations in keeping me informed about the progress of the replacement part for my Yosuda exercise bike. The part arrived today and fits perfectly!

Great customer service experience! Very fast response to my question and helped solve the minor issue immediately. This is my second trampoline from this company and I’ll continue to stay loyal to them.

They were extremely responsive and helpful. I had a response within 24 hrs of every message (usually sooner) even on weekends.

The customer service team, especially Wendy, was extremely prompt in replying to my emails and resolving the issue. Wendy is very understanding and extremely professional In communicating. Thank you for your assistance and taking care of the matter so quickly and efficiently. I truly appreciate it.

Their customer service was quick to respond

Customer support is outstanding! Thank you to the team and Louise in particular!

I found the customer service to be very responsive and although I was missing parts from an item, I had purchased almost 2 years ago without issue. They are sending me replacement parts. They were very expedient and helpful.

excellent customer support. They really try hard vto resolve CS issues expediently.

I love my mini trampoline so much. I use it 3 to 4 times a week. It's wonderful fun and I don't have to get in the heat or rain. I have told everyone I know about it and I know 1 of my friends has gotten one also. Thank you for being so helpful with my issue. I want to use my trampoline forever! I have the 48 inch BCAN. It's perfect for my 5'8 frame

Liz was incredibly helpful in resolving my ask. Not only was she responsive but she helped my family use your product safely.
Thank you so much!! Liz is definitely the standard of customer service! 10/10

Customer service is top notch ,there was an issue with not all of the parts not being delivered and within hours of an email everything was taken care of and then some!