favros.co.uk Arvostelua 

287
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Is a good company. They have various things and quality are very nice. Good customer service and packaging were excellent. I received on time.

Saanut 5/5 tähteä

I would recommend Favros... they have very competitive prices. My item was delvered as advised by Favros.

Saanut 3/5 tähteä

The purchase and delivery side of things were really good, although the item was described as damaged packaging, which I was happy to accept. However, there was no attempt to properly package up for t... Näytä lisää

Saanut 5/5 tähteä

Had never heard of this company so was reticent before ordering. Read the great reviews from others though and then decided to order the kettle and toaster set and see what happened. The price of th... Näytä lisää

Yrityksen tiedot

  1. Verkkokauppapalvelu

Yrityksen kirjoittama

favros.co.uk - Excellence, Delivered.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

287 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(287)

93 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Goods never received!

Was informed goods had been despatched but to date they haven’t been delivered! Sent e-mail to chase Order but received no response - Will not use this Company again!

** As a update FAVROS have now contacted me and are going to replace the item at no extra cost - So I accept mistakes do happen and retract my initial remarks towards them **

23. elokuuta 2025
favros.co.uk-logo

Vastaus yritykseltä favros.co.uk

Hello Lindsay,

We’re very sorry to hear about the issues with your delivery and completely understand your frustration. We have already contacted you directly regarding this matter and explained that, according to the tracking, your parcel has not moved since 27th August. We have raised an investigation with Evri to locate it.

In the meantime, we have offered you two solutions so this can be resolved without further delay:

We can resend your original order at no extra cost, or

We can issue you a full refund.

Please reply to our email or contact us directly at sales@favros.co.uk
so that we can proceed with the option you prefer.

Once again, we apologise for the courier’s failure in this case and want to reassure you that we are a legitimate business and are committed to making this right.

Kind regards,
Customer Support
favros.co.uk

Saanut 2/5 tähteä

Not impressed when it comes to water

I wanted to purchase a wet and dry vacuum cleaner mostly to use sucking up water after being heavily mopped.

I did some intensive research into what would be the best one, with many different other brands available I saw that DeWALT is a good brand and the vacuum cleaner itself looked good so I went ahead and purchased it.

First inspection I used it to vacuum my rug and kitchen floor, the suction is so powerful that I'm impressed with what it actually brought up compared to my Hetty and Dyson.

I was impressed with the size of it where you could technically suck up a lot of rubbish, debris, wood shavings, anything really.

So eventually after a week or so of receiving it the time was to put it to the test, I have a large room that's just concrete flooring that really needed scrubbing with water so I threw aload of bleach on the floor and a quarter mop bucket of water, scrubbed it all with a brush then sucked up the remaining water with the DeWALT vacuum cleaner, it was all going really well, doing its job lovely, sucking up that water, then I put another quarter of water down just to clean up the rest of the bleach.

This is where it went wrong, first the tap at the front where you drain the water was leaking even when I put it on as tight as I could, secondly the blow function was spewing out soap bubbles, and thirdly the barrel seemed to have been leaking a little it where it sits in the plastic for where the wheels go.

I turned off the vacuum cleaner by the plug and opened it up to find that there was plenty of space where I could have shcked up at least another full bucket of water, so I just thought it'll be OK, maybe it's just the soap bubbles inside that's getting shucked up into the motor.

So I carried on and then the vacuum water kinda cut off where it stopped sucking up like it would do when there's a blockage so I decided to not carry on, drained the vacuum cleaner, sucked up a bucket of fresh water just to clean it out before drowning it and I decided that I'm not impressed, it shouldn't be leaking, it should be blowing out bubbles, so I got rid of it.

I'll give it 2 stars for having a really nice strong suction, and that it would be great in a garage, workplace setting with woodwork, or dirt etc...

Maybe ok for small spillages, but not to suck up a room full of water, especially soapy water.

I'm going to try the henry wet and dry one next and see if that's any better as I'm really disappointed.

10. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superb

I never received my parcel but was showing it had been delivered so I notified them and they resent a replacement straight away. I was really pleased with theor service and fast response.

11. kesäkuuta 2025
Saanut 1/5 tähteä

Ordered a BRAND NEW Makita type 2 case…

Ordered a BRAND NEW Makita type 2 case and received as USED! Beware of this seller!!

3. maaliskuuta 2025
favros.co.uk-logo

Vastaus yritykseltä favros.co.uk

Dear Zafar,

I have looked into our records, and the only order we have from you is for one unit of the Winix Zero-SE Air Purifier, placed on 2nd March 2025 (Order Number: 23253). According to our delivery records, the order was delivered successfully on Tuesday, 4th March 2025 at 08:26 via DX.

Regarding your complaint about a "Makita Type 2 case" order — unfortunately, we do not sell this product in our store, and there is no such order associated with your account.

Could it be that the review or complaint was mistakenly directed to the wrong shop?

Please let us know if you need any further assistance.

Kind regards,

Favros

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