This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... Näytä lisää
Yritys on vastannut
Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Näytä lisää
Yritys on vastannut
Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Yhdistynyt kuningaskunta
- 01159 418295
4,6
Erinomainen
227 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought something on line
Bought something on line. Wrong size so exchanged in store. Couldn't have been more helpful.
14. syyskuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Sheelagh, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I brought a lovely bag in the Fat Face…
I brought a lovely bag in the Fat Face sale whilst I was away in Stratford (Amazing,helpful Male Assistant). I adored the bag, however, it was faulty. I looked online to see if I could obtain a replacement, no luck,my local store, no luck. Upon a shopping trip to Nottingham I returned my faulty bag never dreaming I would be able to replace it. Once again met by such wonderful, helpful staff and the assistant remembered she had one left in the stock room. Absolutely over the moon with my purchase and the overall experience with both shops. You are all a credit to the company, many thanks 😘
16. syyskuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Bea, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience whilst shopping in Nottingham and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had to return an item and as usual…
I had to return an item and as usual the staff were helpful and efficient. All staff are friendly in this store and take the time to give advice when needed. Very good service
23. syyskuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Notts
Nice clean store great selection of sale items daughter's 9+5 both got a bargain. Staff helpful + smiley 😁 overall great experience 5*
26. elokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Great customer service
Had a wonderful experience at the Nottingham store on Saturday. Wonderful customer service and the most helpful staff who assisted with putting together outfit suggestions on the spot. Special thanks to Nat, Zoe and Amy for doing a great job.
20. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The dress I ordered didn’t suit me
The dress I ordered didn’t suit me. The instructions to return online were very clear. I decided to return in store and the process was very straightforward and the assistant was extremely helpful and gave further information about postal returns.
22. elokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good Afternoon
Thank you for your review.
I am so pleased to hear of your recent experience in our Nottingham store. Please be assured that I have passed this onto the crew members involved for you.
EP
Fabulous service from several staff…
Fabulous service from several staff whilst in he shop. Always love Fat Face!
16. elokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good clothes
Very good clothes! Your clothes are very nice and are very quality. Thank you!
3. elokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Florin, thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Nottingham store - this is great to hear. Take care, LE
The order was slow on being despatched…
The order was slow on being despatched but eventually arrived well packed, I would say if the shop kept sizes in stock we would have purchased from them rather than on line.
The shoes are of good quality and comfortable,
1. elokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi there, thank you for taking the time to leave your 3* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Great service, extremely friendly and pleasent
18. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good afternoon, Andy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Enjoy the rest of your day and stay safe. JB
Love Fatface
Love Fatface - consistently good quality and sterling design. Friendly staff who kindly shared product knowledge and recommendations.
10. heinäkuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good afternoon, Ella
Thank you for leaving us this review about your instore shopping experience at Nottingham. It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good morning,
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. I hope you have a lovely day! - ES
Thankyou to Customer Service
Had to contact Customer Service due to the item not having been ordered in store, problem was sorted swiftly and I am very pleased with this jacket, soft fabric and a good length. The olive colour makes a change .
18. kesäkuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Elizabeth, Thank you for your lovely review, I am so pleased that Jodie was able to help you here! Take care, LE
Staff very helpful 😁
20. toukokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Good morning!
I am so happy to read what a positive experience you had in the Nottingham store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Perfect in every way. Who could ask for more…
Purchased a lovely blue cardigan on line, everything I expected and more. Excellent quality in cotton. I’ve also purchased a dress in store this week. Again excellent quality, style and a bargain in the sale. I’m a stickler for natural fibres and FatFace is one of the few retailers to appreciate this.
Staff are always pleasant in the store and online orders delivered on time.
Thanks again FatFace.
8. toukokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi there, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Arrived on time easy return unwanted…
Arrived on time easy return unwanted items to shop
7. toukokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Hilary, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Hi Zoe thank you for looking after us, Top worker
Hi
Went to Fatface Hockley Nottingham bought clothes and shoes.
Girl called ZOE who served us was excellent really helpful. We will go there again.
Thank you again ZOE
6. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi there
I am so happy to read what a positive experience you had in the Nottingham store. I will be sure to pass this on to the wonderful team.
Enjoy your Fatface purchases :) DW
Feels great just what I wanted
6. toukokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Lyn
Thank you for your 5* review.
I am so glad to hear that you were happy with the item you received.
Have a lovely day DW
I bought a blouse which when I get home…
I bought a blouse which when I get home was found to be faulty.
I was served with the upmost kindness, and the assistant went out of her way to replace and advise. Excellent shopping experience
4. toukokuuta 2022
Vastaus yritykseltä FatFace - NOTTINGHAM 3
Hi Helen,
Thank you for your 5* review. I happy to hear that our crew member was so helpful and that you happy with the service you received. Have a great day! Many thanks-AB.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.