Farro Arvostelua 1 812

Easy to order. Timely delivery. Well packaged. Ice included with refigerator item, and a nice litte sample to try. This was a test order and I was well pleased. Thanks so much!

I go to Farro regularly but have not previously bought their store prepared food. My wife and I bought salads a couple of days ago. Both were delivered in plastic containers which are not recyclable in our NZ system as they are labellled with a 7. In NZ only 1,2 and 5 are currently recyclable. I think a high end retailer like Farro should already be onto this. Any plastic is already a problem for the environment, but non recyclable plastic these days is just not ok. It’s a shame because we appreciate many other aspects of their offering.

Excellent service and speedy delivery

It’s so simple and easy to shop online - communication is great, staff are friendly and helpful.

Great customer service ( IMO one of the most important functions in any business) seamless on line purchasing and DIFOT performance. First time customer will be back.

I love the opportunity to (Afterpay) boutique favourites, and the specials on fresh produce often beat or match supermarket prices. Thank you for creative substitutes, and awesome delivery service - every time!

Food was packaged really well and the meals are so delicious.

Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.

The 3 bottles of seltzer were all leaking. Not impressed at all

Easy meal selections and quick delivery

Excellent service in delivery and good products

Good choice and very efficient

Efficient and good quality

Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.

The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery

The dish was delivered as requested. I can trust Farro to deliver promised .

great customer service lady help sort my membership farrow card

Great products to support our busy week

Quality Delivery and easy to use when planning meals

Great food!