fancymeshop.com 

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Le service client de FancyMeShop me fait part ce jour de sa volonté de me donner satisfaction quant au litige qui nous oppose. le problème devrait se résoudre prochainement, je reviendrai donner mon a... Näytä lisää

Saanut 5/5 tähteä

I ordered some foundation buy 1 get 3 free. The price was reasonable but when charged with usd charges it wasn’t what I expected. So I’d appreciate a full refund. I wasn’t aware that I subscribed... Näytä lisää

Saanut 5/5 tähteä

I'd like to take this moment to express my deepest gratitude for the great support and assistance for the very first time I accessed the site for shopping purpose. I've seen something special I need t... Näytä lisää

Saanut 1/5 tähteä

WATCH OUT! This is total scam and the support team play dumb but then instantly claim everything was clear and you knew what you were signing up to - even though there is zero information or indi... Näytä lisää

Yritys on vastannut


Yhteystiedot

Kaikki arvostelut

(144)

2 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

REFUND


I was told to review this website in order to get a refund

8. toukokuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Preet,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Saanut 1/5 tähteä

SCAM/FRAUD- beware

Following my latest review I wanted to add another 1* review for their continuous attempts of 'offering' me a refund of the money they (Fancymeshop & AfterHoursHobby = same team) stole from me in exchange of an edit of my review, from negative to positive. They also ask me to refrain from using words such as 'scam' and 'fraud which I'd love to, if they would just stop behaving in a fraudulent way. Now I am offering a 1* review for each time you'll still try to reach me out with you SCAM/FRAUD.

5. toukokuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Simona,

Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.

Please we not are engaged in fraud and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

To address this issue, please reply to our email sent from support@fancymeshop.com.

Regards,
Josh

Saanut 5/5 tähteä

The service that I had received was…

The service that I had received was really good.

3. toukokuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Phumele,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Saanut 4/5 tähteä

They will refund


---
Edited: 04/23/24

They emailed me that they will refund my money. I have to wait 5-7 days. This means that the credits I have in their shop is now gone. I will update you guys after 5days if I will truly received my money back.

Though doubtful, they've been helping me in the matter, and trying to resolve my complaint on them. Thank you for that Angeline support. I will edit my review after 5-7 days.

------
Edited
They refunded me!! Thank youuu

21. huhtikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear May,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop

Saanut 1/5 tähteä

Achtung Betrug auf höstem Niveau

Achtung Betrug auf höstem Niveau! Mitgliedschaft angeblich gekündigt bestätigt per Mail. 14 Tage später wird wieder Geld abgebucht unter anderem Namen. Bei Behörden zur Anzeige bringen!

Update! 15.05.2024!
Inzwischen wurde der Fall bei der Polizei zur Anzeige gebracht! Konto musste ich sperren lassen weil immer weiter Geld abgebucht wurde! Man erpresste mich damit die Bewertungen hier zu ändern, dann erst würde ich mein Geld wieder bekommen! Inzwischen habe ich "nur" 50 € an diese Firma verloren!

Ach und dieser Josh der hier drunter kommentiert, ist besagter Erpresser!

Also sobald Geld abgebucht wird, hört es trotz Kündigung nicht auf! Sperrt euer Konto und geht zur Polizei.

19. huhtikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Jay,

Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.

Please we are not engaged in fraud and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

To address this issue, please reply to our email sent from support@fancymeshop.com.

Regards,
Josh

Saanut 4/5 tähteä

Thank you for the refund

6. huhtikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Tumisho,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Josh

Saanut 4/5 tähteä

Good service by Eugene

Eugene contacted me.
All sorted out. 👍
Thank you Eugene

2. huhtikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Odwa,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop

Saanut 1/5 tähteä

Scammers and Thieves

I do not remember subscribing to them and when I contacted they told me they will cancel it and no further monies will be taken and I did mention to the guy I can see money is showing will be taken again on specific date he assured me it will not be since he has cancelled it internally. I got an email and a text message. Then they pulled the money again and this time they sent me an email to say that they will give me a refund but I will only get it if I left them a 4 or 5 star review on trust pilot. I told write back to them and told them I will not fall for their blackmail and I am willing to loose my money but make sure everyone else knows about them. I got another email that my account has been cancelled again and followed with a text message. I called the bank informed them about the scam got my card cancelled and got a new one and the bank paid me my money back and here I am warning you all. Make sure you report them to the local authorities Google report fraud and you will see how to report it and also speak to your banks and cancel your cards. These people are scammers and liars do not believe anything. I have retained evidence of all this to help the movement to get these people arrested and prosecuted. Obviously after reading all this and you do nothing then your lose.

17. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Imran,

Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.

Please we are not engaged in fraud and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

To address this issue, please reply to our email sent from support@fancymeshop.com.

Regards,
Josh

Saanut 1/5 tähteä

Concers

Concerns about this company

I ordered something from this company but when it came to paying for the product, I had to pay twice with the exact purchase amount. I just thought maybe it didn’t go through the first time. Unfortunately, this company has small print that automatically sign you up to their affiliate company called:

Pamper-me club
.

Fancy me shop we’re really helpful and provided me with a refund immediately after my review on trust pilot. Unfortunately my concerns regarding this company is that no receipt was provided for my purchase which I found very disappointing and unprofessional, same with their affiliate company.

I have never brought nothing online and not received a proof of purchase receipt, but thankfully I got part of my refund and waiting for their other company to refund me too.

Please Read all the other reviews.

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Faz,
We apologize for any frustration and inconvenience you've experienced.

To address this issue, please reply to our email sent from support@fancymeshop.com.

We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.

Thank you for bringing this to our attention.

Best regards,
Josh

Saanut 4/5 tähteä

Respond timely and will refund my money soon

After some inconvenience these guys respond me accordingly , cancelled my subscription and refunded my money

Thank you guys especially josh....

23. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Hassan,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop

Saanut 1/5 tähteä

Another scam/ rip off site that…

Another scam/ rip off site that advertises on Facebook . Then questioned my review. As in trying to get it removed after trying to withdraw another €24.50 from their alias site shower of basteriods

18. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Jimmy,

Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.

Please we are not a scam and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.

To address this issue, please reply to our email sent from support@fancymeshop.com.

Regards,
Josh

Saanut 5/5 tähteä

I subscribed to this site by mistake…

I subscribed to this site by mistake and when I emailed them to cancel my subscription, they were prompt in helping me do that . Thank you 🙏🏽

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Leean,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop

Saanut 4/5 tähteä

Report from customer service

Due to my prv statement. I would like to say i got a call from Josh who helped me through the process. How ever i wil be getting my money back.
Thanks to Josh

2. maaliskuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Bhekie,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop

Saanut 1/5 tähteä

I have had numerous payments going out…

I have had numerous payments going out of my bank account from fancymeshop.com and hightvproduct.com. I have contacted them and they have said that I signed up to their company and that it got approved by my bank. I never subscribe to random shopping websites. They are saying they can only give me a refund of 8 euros. Absolute joke.

27. helmikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Louise,
We apologize for any frustration and inconvenience you've experienced.

To address this issue, please reply to our email sent from support@fancymeshop.com.

We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.

Thank you for bringing this to our attention.

Best regards,
Josh

Saanut 4/5 tähteä

remboursement

Ce site internet m'a proposé de me rembourser 4.40€ au lieu de 10€. Par la suite je dois publier un nouvel avis avec 4 étoiles pourqu'il me rembourse le reste.
Wait & see
quelle galère

20. helmikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear HLV,

We're happy to hear that your issue was rectified to your satisfaction.

We look forward to serving you again!

Thank you,

Kind Regards,
Fancymeshop


Saanut 1/5 tähteä

I ordered a game boy style game.i never…

I ordered a game boy style game.i never received it I had no confirmation e mail.nearly a month later the company has taken a total of £83 out of my acount on 2 separate occasions. I've not ordered anything for those 2 transactions. I've spoken to the fraud squad they are looking into the matter.fancyme.com are scammers

18. helmikuuta 2024
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hi Andy,

Thank you for taking the time to share your experience.

Kindly share more details about your experience in order to investigate further.

Please we are not scam and our contract has a zero tolerance against any fraudulent activity because your trust is vital to us.

Our system usually works by creating an account only after a user signs up and completes registration upon accepting the terms and conditions.

Please reach out to us via email: support@fancymeshop.com with more details to further assist you.

Kind Regards,

Fancymeshop

Saanut 1/5 tähteä

WATCH OUT! ** SCAM - Avoid! **

WATCH OUT!
This is total scam and the support team play dumb but then instantly claim everything was clear and you knew what you were signing up to - even though there is zero information or indication that what you are getting is a subscription to a buying club instead of making a simple single purchase of the exact item described when you click buy now.

Update:
They refunded me, but only after I threatened legal action due to them not complying with UK contract law which gives you the right to withdraw within 14 days. Before I mentioned this they pretended that I had no such rights.
Good luck if you find yourself dealing with this scam company.

4. helmikuuta 2024
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hello Nate,

Thanks for letting us know about the issue you faced.

We are thrilled to inform you that your request has been adequately addressed.

Customer satisfaction is our top-priority.

We value your cooperation and patience throughout the resolution process and would love to hear again from you, your positive updated feedback in light of the offered solution.

Have a nice day.

Fancymeshop Team

Saanut 1/5 tähteä

J’ai passé une commande d’un produit…

J’ai passé une commande d’un produit que je n’ai jamais reçue en plus je me retrouve à être prélevé d’un abonnement de 43€ / deux semaines que je n’ai jamais demandé et maintenant je galère pour me faire rembourser.
Un Site à fuir,une vraie arnaque…

16. joulukuuta 2023
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Bonjour Big Boss,

Nous nous excusons pour la frustration et les désagréments que vous avez subis. Ce n'est pas le niveau de service que nous visons et nous prenons vos préoccupations au sérieux.

Pour vous assister, veuillez contacter notre équipe à l'adresse support@fancymeshop.com.

Nous vous remercions d'avoir porté ce problème à notre attention.

Fancymeshop

Saanut 1/5 tähteä

This is s scam

This is s scam. I cancelled my subscription and they STILL DEBIT YOUR ACCOUNT! SCAMMERS SCAMMERS!!!!! DONT BUY ANYTHING FROM THEIR SHOP, THEY STEAL YOUR MONEY!

Your request (2432506) has been updated. To add additional comments, reply to this email.

Hi Nicola,

We would like to thank you for your time and amability. :)

As per our call, we believe this has been a misunderstanding regarding your subscription to our website.
we confirm to you that our website has nothing to do with the competition you kindly referred us to.
To that end, we confirm to you that a refund of 2 USD has been issued as a commercial gesture.
Additionally, I am attaching the un-subscription email for your reference.

We've addressed the concerns raised, and we believe your experience is now reflective of a positive resolution.

If possible, could you please take a moment to share an updated/upgraded review on your experience, stating that the problem has been resolved and adjust the stars number accordingly?
Link to review:
Your updated feedback would be greatly appreciated.

Should you have any further queries, we are here to assist!

Emy

After a call that they could not provide any information as to how i was subscribed to their company and no refund provided i received yet another lie of an email!

5. joulukuuta 2023
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Hello Nicolas,

Thanks for letting us know about the issue you faced.

We are thrilled to inform you that your request has been adequately addressed.

Customer satisfaction is our top-priority.

We value your cooperation and patience throughout the resolution process and would love to hear again from you your positive updated feedback in light of the offered solution :)

Have a nice evening!

Fancymeshop Team

Saanut 3/5 tähteä

Happy endings

Well after a bad start, the shop contacted me and really wanted to fix this bad experience. I got my money back so I am happy again.
Thanks for that.

16. marraskuuta 2023
Oma-aloitteinen arvostelu
fancymeshop.com-logo

Vastaus yritykseltä fancymeshop.com

Dear Antonio,

Thanks for giving us the opportunity to address your concerns :)

We are pleased to inform you that your refund request has been successfully processed and the funds will return to your original payment method. You should see the refunded amount in your account within the next few business days.

At Fancymeshop, customer satisfaction is of utmost importance to us.

We value your trust and support.

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