Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Ryan Gough was absolutely brilliant. He came out to fix my gas leak and was so friendly, helpful and professional from start to finish. He explained everything clearly and made what could have been a... Näytä lisää
Yritys on vastannut
The Hewer’s team installed our heatpump a couple of weeks ago. Very skilled and polite team, worked with us and considerate to our needs. Installation went seamlessy and very pleased with the resul... Näytä lisää
Yritys on vastannut
I can’t thank Dave Frances enough for going above and beyond to help me! ❤️ I hadn’t even booked a service - I was simply enquiring to see if he was able to take a look at my boiler pipe, which ha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Yhteystiedot
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Yhdistynyt kuningaskunta
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
4,9
Erinomainen
299 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
True Professional!
Lee worked diligently and efficiently to get the job done in a timely manner. He was a true professional, who was respectful to us and our home. Thank you Lee!
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Fantastic! Thank you, Paul!
Paul went above and beyond today; I am so grateful for all the work he's done for me! Just knowing that it has been done properly and to a high standard has lifted a massive weight off and reduced a huge amount of stress. I can't say thank you enough!
29. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Paul, Many Thanks Hewer
A+++
Professional, thorough, fast and friendly. Top notch service.
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Jake Steele attended
Jake Steele attended, was well informed and did a fantastic job, answered all my questions and cleared up behind himself.
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Lee Sherriff was outstanding
Lee Sherriff was outstanding. When our property failed to provide hot water, Lee quickly identified the problem and ensured the replacement part was ordered, delivered, and fitted as fast as possible. He showed real understanding of our personal situation, knowing our 2 year old son was returning home from hospital, and went above and beyond to make sure we had a warm, comfortable home to bring him back to. Exceptional service and care. Thank you, Lee!
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Annual boiler check
Colin Baker did our annual boiler check. He came early within the timeslot, was good. He was very friendly informative and thorough He gave advice and improved the cooker burner gas flow as the flame was low. Thanks
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Great service today received from Colin…
Great service today received from Colin baker. Very reliable. Very efficient.
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Boiler service
Colin Baker serviced the boiler today. Friendly, and competent in his work.
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Gren
Gren visited my property today to complete maintenance on my boiler.
Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job could be completed and my young toddlers still had access to heating and hot water over the weekend. Instead of capping my gas. Lovely gentleman. Great customer service, efficient and polite. Thanks Gren!
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Grenville, Many Thanks Hewer
Great Engineer
Ollie the engineer was very friendly and polite and was happy to answer any questions I had!
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Ollie, Many Thanks Hewer
The engineer was very polite and helpful
The engineer was very polite and helpful
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto the team. Many Thanks from the Hewer team.
Incredible job from Ryan Gough
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything as he went along, we really appreciate the work he’s done today, 11/10 service!!! He tidied up after himself and made sure everything was looking clean and tidy!!!
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto Ryan. Many thanks from the Hewer team.
Colin Baker visited today very friendly…
Colin Baker visited today very friendly and professional.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto the team. Many Thanks from the Hewer team.
Colin Baker visited my home to complete…
Colin Baker visited my home to complete a gas check and was excellent! Efficient and on time - great service. Thanks Colin!
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin,, Many Thanks Hewer
Polite, professional and speedy
The engineer was professional, tidy and thorough. He also explained what he was doing and why and gave a detailed report when he finished.
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the team,, Many Thanks Hewer
Colin baker
Colin baker - excellent service, thorough and reliable
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Lovely people good workers.
Ryan Gough and David Wilkinson did a wonderful job putting in my new heating system. They were working at 29deg and then had to go in the loft. Which must have been like a oven 🤔. Yet they did the job and cleaned up after themselves.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Ryan and Dave, Many Thanks Hewer
Nicholas was a very pleasant man
Nicholas was a very pleasant man. Easy to chat to so communication was good. Did his job efficiently.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
I want to thank the boiler engineer
I want to thank the boiler engineer. Who is a professional. And he had no problem with repair. Everything lasted briefly and efficiently. Thank you Tom D.
Ewa ( Bourton-on-the-Water)
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Tom, Many Thanks Hewer
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