Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... Näytä lisää
Yritys on vastannut
Ryan Gough was absolutely brilliant. He came out to fix my gas leak and was so friendly, helpful and professional from start to finish. He explained everything clearly and made what could have been a... Näytä lisää
Yritys on vastannut
The Hewer’s team installed our heatpump a couple of weeks ago. Very skilled and polite team, worked with us and considerate to our needs. Installation went seamlessy and very pleased with the resul... Näytä lisää
Yritys on vastannut
I can’t thank Dave Frances enough for going above and beyond to help me! ❤️ I hadn’t even booked a service - I was simply enquiring to see if he was able to take a look at my boiler pipe, which ha... Näytä lisää
Yritys on vastannut
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I was extremely happy with my gas home safety check by Colin Baker today, he was friendly informative and efficient. He was also happy to rearrange my appointment with a neighbour as I had to pop out just as he arrived for which I was very grateful. Thanks Colin.

Vastaus yritykseltä Hewer Facilities Management Ltd
Mark (electrician) called ahead as requested and arrived exactly when I was told. Very polite and understanding of the barking dogs which were shut away. He completed his work explaining everything and showed me what was done giving me full confidence. Thank you very much Mark. A job well done and a happy customer

Vastaus yritykseltä Hewer Facilities Management Ltd
Mr Rahim is without doubt the most professional and thorough gas engineer I’ve had the please of dealing with, went above and beyond to ensure our fault was rectified. Highly highly recommend

Vastaus yritykseltä Hewer Facilities Management Ltd
Had Colin baker out today super friendly and helpful

Vastaus yritykseltä Hewer Facilities Management Ltd
Weds 24th Sept during a gas check the engineer Colin Baker found a gas leak, he was very professional and dealt with it very quickly by turning off the gas and alerting the utilities of this all whilst reassuring me and answering every question I asked him so I didnt feel unsafe or the need to worry,
As an anxiety suffering person this meant a lot for me as I felt I was able to stay in the house and felt safe knowing this was being sorted.
Id like to say he really is a credit to your company and have thanked him and would like him to be recognised as a valuable asset to your company

Vastaus yritykseltä Hewer Facilities Management Ltd
Called at 0700 to report that my heating and hot water were not working, which was a real concern as the temperature had fallen to 6 degrees outside and I have a 3 week old newborn baby. Mo Rahim and his colleague arrived around 0815 and by 0900 had resolved the issue, restored the heating and hot water and educated me on how to resolve the issue myself if it were to occur again. Excellent service all round.

Vastaus yritykseltä Hewer Facilities Management Ltd
Absolutely outstanding service. Went above and beyond. Very considerate with a very nervous cat I have .
Can’t praise them enough.
Thank you

Vastaus yritykseltä Hewer Facilities Management Ltd
Thank you for fixing our boiler.. Darren is a lifesaver.. 5 stars thank you

Vastaus yritykseltä Hewer Facilities Management Ltd
Darren spragg was really helpful today, I didn't know how to work the controlled heating and Darren helped me with this! I haven't had any heating for a few weeks so I really appreciated this. Thank you very much!

Vastaus yritykseltä Hewer Facilities Management Ltd
Muhammad was polite and professional, found the fault and fixed our issue quickly. Super job, thank you again

Vastaus yritykseltä Hewer Facilities Management Ltd
Mohammed quickly and correctly identified the fault and set about fixing the problem. He quoted 45-60mins and was done 95mins later (following a few snags).
Very friendly workman who completed the job with no fuss and cleaned up after himself.

Vastaus yritykseltä Hewer Facilities Management Ltd
I was very happy Mohammed and he persisted to find and fix our problem with clear explanations

Vastaus yritykseltä Hewer Facilities Management Ltd
Ryan gough amazing how quick this guy works explanes everything to u very clean very professional highly recomended this is your man

Vastaus yritykseltä Hewer Facilities Management Ltd
Mohammed Rahim came to our property to help with a boiler issue, very professional and friendly. He helped explain the full issue with our boiler and the reasoning behind it. He attended later on in evening after a long day for himself and still carried out a great fix allowing for us to have hot water and heating again, thank you - top guy!

Vastaus yritykseltä Hewer Facilities Management Ltd
Mohammed Rahim came to fix our heating issue at our home. All I can say is outstanding work, he also explained to me what was wrong and what he needed to do. He’s so informative without you even needing to ask many questions and so friendly. I felt so sorry for him having to fix not one but two problems. As our house was absolutely boiling it was making me feel poorly as well as our children. I have MS as well so this makes my disease worse with temperatures. I’d called on Tuesday and originally the work wasn’t meant to be sorted until Friday. Thankfully I got a phone call Wednesday saying they could do this job today. Hewer, I’d definitely say you and our military community are very lucky to have Mohammed on your team. In the past workers haven’t been so great but Mohammed was great. Please give him a bonus 😏. Again, still so informative without me having to ask many questions which was great whereas in the past workers haven’t told you what was wrong and then just come down 5 minutes later and say ‘it’s done’ and away they went.

Vastaus yritykseltä Hewer Facilities Management Ltd

Vastaus yritykseltä Hewer Facilities Management Ltd
Colin Baker serviced our boiler today and was very thorough and professional.

Vastaus yritykseltä Hewer Facilities Management Ltd
Friendly engineer explained and fixed the issue clearly.

Vastaus yritykseltä Hewer Facilities Management Ltd
The work Jack carried out was completed to an excellent standard, and he made sure everything was left clean and tidy afterwards. What impressed me most was his attention to detail and strong focus on safety — he checked everything thoroughly, which gave me real peace of mind that the job had been done properly. On top of that, Jack was polite and friendly.

Vastaus yritykseltä Hewer Facilities Management Ltd
Colin baker carried out a annual gas inspection at my house he was very polite and professional, he was happy to answer questions I had and took time to explain everything to me

Vastaus yritykseltä Hewer Facilities Management Ltd
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