Extreme Kartz Arvostelua 

260
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fast easy convenient process. Seats arrived faster than expected. I have not installed them yet, bit the look and feel is outstanding. I have retrofitted several carts for friends and these are... Näytä lisää

Saanut 5/5 tähteä

Professional customer service fast shipping great prices. Forgot to add an item to my order reached out to them & they helped me out in a way that a lot of companies would not have done. If you have a... Näytä lisää

Saanut 5/5 tähteä

My son, an electrical engineer, spent a lot of time researching our EZGO Hauler golf cart controller replacement. With model #, serial, #s etc of our 2012 cart & contoller, Extreme Kartz told him the... Näytä lisää

Saanut 5/5 tähteä

From start to finish I felt like I was part of a knowledgeable team. I make cabinets and have no automotive experience. With the help of the professionals at Extreme Kartz I was able to transform my 2... Näytä lisää

Yrityksen tiedot

  1. Golfautomyyjä

Yrityksen kirjoittama

We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

260 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(260)

149 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

My experiences with Extreme Kartz have been EXCEPTIONAL!

My experiences with Extreme Kartz have been remarkable. I had professional assistance when I bought the Bolt lithium battery. Recently, I purchased the wrong windshield and Chris Gonzalez in support was a Rock Star. He researched the one I really wanted and made the process of the return and repurchase very easy.
I will always go to,Extreme Kartz first for all my cart needs.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the amazing review! We’re glad our team was able to help with your Bolt lithium battery purchase, and we’re especially happy to hear Chris made the windshield return and repurchase process easy for you. We’ll be sure to pass along the kind words — Rock Star status is always great to hear! We truly appreciate your continued trust in Extreme Kartz and look forward to helping with your future cart needs.

Saanut 3/5 tähteä

I placed my order about 3 weeks ago and…

I placed my order about 3 weeks ago and was told it would be delivered in 2 weeks, but have heard nothing.
The batteries on my Polaris ranger no longer work well enough to propel the vehicle and I have been without a vehicle to use in the vineyard. I would greatly appreciate receiving the lithium replacement battery and accessories at your earliest convenience so I can get my vehicle operable Thank You. Other than the wait period I have no issues.
I forwarded the statement above inquiring as to the status of shipment for my lithium replacement kit. The inquiry was not intended to be a review of Extreme Kartz's performance, I was simply looking for an update on the delivery status. The company informed me upon purchase that there would be a 2 week delivery delay which I was ok with. When I made the inquiry i thought it had been 3 weeks since the order was placed but after receiving a call from the company representative in reponse to my inquiry, I found out that I was in error on the time frame and that in fact, we were at the end of the two week period. and that the replacement kit would be shipped in the next couple of days. That did occur and I received the shipment a few days later. Igreatly appreciate the ompany's immediate response to my inquiry updating the status of the delivery and because the delivery took a a couple of extra days they volunterred to provide a $100 rebate from the purchase price. This was totally unexpected but very much appreciated. Upon arrival of the shipment, I inspected all of the items in the replacement kit and all of the items specified in the kit were there and in good condition.
I have not totally completed the lithium replacement. because of other commitments, but what I have completed has been straight forward and I'm looking forward to to completing the installation in the next few days.
The company has followed up several times inquiring about the status and offering any assistance needed to finish the job. I appreciate the offer and look forward to working with them as I complete the installation.
Finally, I have been extremely impressed with the company and if I have the need to upgrade other EV's, I look forward to working with you.
Thanks for your assistance!

15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for taking the time to update your review and provide the additional context. We completely understand why you were concerned about the delivery timeline, especially with your Polaris Ranger being out of service and needed for work in the vineyard.

We’re glad our team was able to contact you promptly, clarify the timing, and get the lithium replacement kit shipped shortly afterward. We also appreciate you recognizing the $100 courtesy refund and our continued follow-up throughout the installation process.

It’s great to hear the complete kit arrived safely and that the installation has been straightforward so far. Our technical team remains available if any questions come up as you finish the conversion. We truly appreciate the opportunity to assist and are grateful that you would consider Extreme Kartz for your future EV upgrades!

Saanut 1/5 tähteä

Bad customer service from Chris Gomez…

Bad customer service from Chris Gomez did not get all my stuff left a voicemail get a email wanting pics and shipping boxes pics that has been thrown away ask just give me a phone call but that was to much so I told them I would figure it out for myself all I was missing was the cap for securing my battery and the studs for the battery terminals but that was just to much for Chris thank god I had not ordered all the rest of my stuff yet they just screwed them selves out of another 4-5 thousand

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

James, we’re sorry your shipment was missing the battery hold-down cap and terminal studs. We understand how frustrating it is to receive an order and find that parts are missing.

Chris initially requested photos because that is part of our standard process for documenting missing items with the warehouse or manufacturer. Once you explained that the packaging had already been discarded and requested a phone call, our Head of Customer Care personally called you within three hours to assist.

That call went to voicemail, and a message was left asking you to call us back. A second call was made a few hours later, which also went to voicemail, and another message was left. We have also followed up by both email and text in an effort to get this resolved.

We completely understand that you work out of town and may not have been available when we called. However, we do want to clarify that your request for a phone call was addressed promptly, and our team has continued trying to reach you through multiple methods.

We remain ready and willing to help with the missing parts. Please return our call or respond to our email or text when you are available so we can work toward a resolution.

Saanut 2/5 tähteä

Not a great customer experience

Overall, adequate, but not a great experience. Not likely to shop with Extreme Kartz again.

Lithium battery conversion kit bundle did not include charging cord/wall plug. This unexpectedly set back getting the cart up and running by a few more days and cost another $50+ to order and wait for delivery. In fairness, after reviewing order, it was not listed as part of the bundle, but it should be part of the kit.

The wheels and tires we ordered were not in stock as shown on website. Extreme Kartz was good about notifying us ahead of shipment and removing them from our order ahead of charging our card. Ordered from another competitor without issues and had a much better overall experience.

20% restocking fees for unopened items we didn't need. Again, not necessarily unreasonable, but there are probably easier B2C companies to work with.

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for taking the time to share this feedback. We’re genuinely sorry that the overall experience fell short of what you expected. Even when the individual issues are explained or resolved, we understand that several inconveniences together can leave a disappointing impression.

Regarding the charging cord, Eco Battery does not include one with this conversion kit, which is why it was not listed as part of the bundle. We do include it among the recommended add-ons, but we understand how easy it would be to assume everything needed to begin charging would be included with a complete conversion kit. A branded Eco Battery cord is not required, but we recognize that having to locate and purchase one separately still delayed your installation.

We’re also sorry the MODZ wheels and tires were unavailable despite appearing in stock. MODZ was unable to provide us with a consistently reliable inventory feed, and we have since stopped carrying the brand. Once we learned the items were unavailable, our team contacted you promptly, removed them before your card was charged, and offered available alternatives. We understand that needing to place another order elsewhere was still an inconvenience.

Our 20% restocking fee is disclosed in our return policy and is lower than the 25–30% commonly charged by many manufacturers and golf cart retailers. Even as some manufacturers have increased their fees, we have kept ours at 20% to avoid passing the full increase along to our customers. That said, we understand that any fee on unopened merchandise can be frustrating.

Customer service is our highest priority, and we hate to hear that you would not feel comfortable shopping with us again. We appreciate the opportunity to receive honest feedback and to explain the circumstances transparently. Your comments also help us identify where product details and expectations can be made clearer for future customers.

Saanut 5/5 tähteä

Fender flare set for the Titan body is…

Fender flare set for the Titan body is a perfect fit. Looks fantastic! Thanks again for your outstanding customer service lifetime customer!

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the awesome review! We’re glad the fender flare set was a perfect fit for your Titan body and that you’re happy with how it turned out. We truly appreciate the kind words about our customer service and are grateful to have earned a lifetime customer!

Saanut 5/5 tähteä

My stock AGM batteries needed to be…

My stock AGM batteries needed to be replace. In my research, replacing them with a litium battery was the choice. Checked serveral sources for the replacement battery and Extreme Kartz came out on top. I called them and the sales representative was "extremely" helpful. In the end I was very happy with the purchase.

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the 5-star review! We’re glad your research led you to Extreme Kartz and that our team could help make the switch from AGM to lithium a confident one. We truly appreciate your business and hope you enjoy the improved performance and reliability of your new battery!

Saanut 2/5 tähteä

Poor customer support

Rear seat arm rests were of good quality. However, website says 'universal', but they did not match the railing holes on my 2012 Club Car Precedent. Extreme Kartz only offered apology and suggested drilling new holes. I think this is unacceptable and poor product support.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for your feedback, and we’re glad to hear you were happy with the quality of the arm rests. We’re sorry the installation was frustrating and that the mounting holes did not line up with the holes from your previous arm rests.

To clarify, these arm rests are listed as a universal mount for steel/aluminum rear seats, which means they are designed to work across a wide range of rear seat kits. However, universal fitment does not always mean the holes will match every existing mounting pattern, especially if the previous arm rests were from a different brand or made specifically for that seat kit.

After reviewing the situation, our team explained that new mounting holes may be needed for installation. We understand that is not the answer you were hoping for, and we’re sorry for the inconvenience. Our technicians are still available to help however needed if you have any questions during installation, and we always want customers to feel supported even when a universal product requires some adjustment during install.

Saanut 5/5 tähteä

I have a custom golf cart business and…

I have a custom golf cart business and order a lot of things from Extreme Kartz. They go out of their way and call to make sure my orders are always right!!!

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the awesome review and continued support! We truly appreciate you trusting Extreme Kartz for your custom golf cart business. Our team always wants to make sure orders are right before they go out, so it means a lot to hear that extra effort is noticed. We’re grateful to be part of your builds!

Saanut 5/5 tähteä

Helped an amatuer…

Called with a problem and minimal experience and they helped me through everything. Glad I chose them

7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the 5-star review! We’re glad our team was able to help walk you through the issue and make the process a little easier. Everyone starts somewhere, and we’re always happy to help however we can. We appreciate you choosing Extreme Kartz!

Saanut 5/5 tähteä

Welcomed Cart Update!

I talked to several company representatives and requested their opinion on which battery to purchase and if they felt I could handle the install. Each one suggested the Bolt battery which was very impressive.

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the great review! We’re glad our team was able to help talk through the options with you and make sure you felt confident about both the Bolt battery and the install. That’s exactly the kind of upgrade experience we want customers to have. We appreciate your business and hope you enjoy the new life in your cart!

Saanut 5/5 tähteä

Fast shipping

Fast shipping, easy to understand website. Detailed information

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for the 5-star review! We’re glad shipping was fast and that the website made it easy to find the information you needed. We appreciate your business and hope to help with your next golf cart upgrade!

Saanut 5/5 tähteä

Eco Battery

I ordered, they delivered what I wanted. The instructions were clear. It was a bit tighter than I thought but it all worked.

Cart is back to working and much faster than before.

24. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for the 5-star review! We’re glad the Eco Battery kit arrived as expected and that the instructions were clear. Some installs can get a little tight depending on the cart setup, so we’re happy to hear everything worked out and your cart is back up and running even faster than before. We appreciate your business and hope you enjoy the upgrade!

Saanut 5/5 tähteä

They were very responsive and very…

They were very responsive and very helpful in assisting me with my selection of a lithium battery. Also, my follow up questions and concerns, were handled promptly. Great people to deal with,

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the great review! We’re glad our team was able to help you choose the right lithium battery and answer your follow-up questions quickly. Battery upgrades can come with a lot of details, so we always want to make sure you feel confident before and after the purchase. We appreciate your business and the kind words!

Saanut 5/5 tähteä

Purchased a Spartan kit for my 2003…

Purchased a Spartan kit for my 2003 club car DS. It arrived quickly had a small problem with a crack in one of the body pieces which was quickly rectified by the company. A front was immediately sent out. Everything was in the kit needed to rebuild the cart completely. When I contacted extreme kartz I always got a reply pretty quickly. I think the kit made the cart look totally brand new for a reasonable price. The seats are comfortable look great the ruby red with the black looks awesome got lots of compliments on the golf cart. Everything was packaged pretty good and had identification on hardware so you knew which hardware went with what. So customer service is good, The freight company delivered it quickly and I would buy other products from this company.

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the detailed review! We’re glad the Spartan kit helped bring your 2003 Club Car DS back to life and that the ruby red with black turned out looking awesome. We’re sorry one of the body pieces arrived with a crack, but we’re happy our team was able to get that corrected quickly and keep the project moving. It’s great to hear everything was well packaged, clearly labeled, and delivered quickly. We truly appreciate your business and hope you enjoy all the compliments on the cart!

Saanut 5/5 tähteä

Everything was packed and shipped…

Everything was packed and shipped properly. Got all my items quickly and safely

1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for the 5-star review! We’re glad everything arrived quickly, safely, and packed the way it should be. We appreciate your business and hope to help with your next golf cart upgrade!

Saanut 5/5 tähteä

Simple order and quick delivery.

Simple order and quick delivery.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for the 5-star review! We’re glad your order was easy to place and arrived quickly. We appreciate your business and hope to help again in the future!

Saanut 2/5 tähteä

I ordered a golf bag attachment two…

I ordered a golf bag attachment two weeks ago. I inquired about when it would arrive and was told it could be another 6-8 weeks. The long wait period was not evident when i ordered it

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you for your feedback, and we’re sorry for the frustration with the lead time on your golf bag attachment. We completely understand how disappointing it is to place an order and then find out the wait may be longer than expected.

To be transparent, this item ships through the manufacturer, and their lead times can change or be extended outside of our control. MnM Vehicles is currently experiencing a significant lead time, which we do have noted on the site.

That said, we did reach out several times to try to help resolve this for you, including offering to swap the order to an alternative part that was in stock and ready to ship. Unfortunately, we were not able to get a response back. We’re still happy to help if you would like to move forward with an available option or discuss the best next step.

Saanut 5/5 tähteä

Extreme Kartz really know their stuff!!!

Ryan was amazing in making sure that I got the right Navitas controller for my cart.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the awesome review! We’re glad Ryan was able to help make sure you got the right Navitas controller for your cart. Fitment matters, and we always want to make sure customers feel confident before upgrading. We appreciate your business and hope the new controller treats you well!

Saanut 5/5 tähteä

Parts were great

Parts were great. Called customer service and they actually called back which was nice to unlock the sport mode. Thanks again

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thank you so much for the 5-star review! We’re glad to hear the parts worked out great, and we’re especially happy our team was able to get back with you and help unlock sport mode. We appreciate your business and hope you enjoy the extra performance!

Saanut 5/5 tähteä

Extreme Kartz has been extremely…

Extreme Kartz has been extremely helpful when it came to replacing my old batteries with the new lithium. Price was awesome (even has military discounts), delivery was spot on, and when I had questions, they right there for me. I would and will use extremekartz.com again for all my golf cart needs.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Extreme Kartz-logo

Vastaus yritykseltä Extreme Kartz

Thanks for the kind words Peter! We are always here to help if you need anything in the future!

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