Extend-A-Reach Arvostelua 

Very responsive company with a good product. The extension pole is very sturdy and well built. The squeegee is well made. Kate is a great communicator, quick to respond and extremely helpful.

My better half purchased the Extend-A-Reach product because she felt that if I climbed another ladder to wash windows for her, with my luck with ladders, she’d become a widow!! I really was impressed with the product, I’ll tell you her other reason for buying the Extend-A-Reach 24 footer, with the great price they have on it she would be able to let my full time window washer go!! I have to say she made a very good choice, in buying it I can reach our highest windows without any ladders! I had her look the windows over when I was finishing with the equipment, it comes with everything you need, great instructions on how to get the best results with it, plus follow them and it comes with a free 3 year warranty!! My wife replied that the windows to her came out looking like the glass was removed!! She is really impressed with her purchase and I must add that she does buy a few things and this is absolutely a fantastic buy!! Thanks for listening and definitely if you are looking for a great home window cleaning system buy the Extend-A-Reach, you will not be disappointed!!!

Works great, well made. Easy to handle 👌

30' pole saw is well designed and built. Extremely sharp and easy to use. Very satisfied.

I have a fully enclosed lanai with glass impact windows top to bottom and somehow I misunderstood the pole length and ordered the window washer head with a 3 foot pole which I thought was an extension to the main pole thus totaling 8 feet. I contacted the company and Kate explained the poles were separate items and not one unit together and had no qualms about sending me an 8 foot pole at no charge. I haven't used them yet but can see they are sturdily built and I know they'll do the job. What a company! I couldn't be more pleased. They deserve more than 5 stars. Highly recommend.

Great products and customer service ... they went out of their way to resolve a small problem quickly and completely. Solid company!

Our manufacturing facility has been purchasing extention poles from Extend A Reach for awhile. Recently, our staff had some issues with the extensions not staying locked in place. When cleaning the poles would shrink back making the cleaning difficult. Contacted customer service with some photos. Kate responded immediatly, apologizing and sent replacement poles. Great Customer Service.

This is an awesome product and was delivered with wonderful service. I ordered three products and two arrived right away. I waited for the third a few days and reached out to them. That day I had a note of apology and a promised it would be shipped immediately. They did and it arrived the next day. Great communications and awesome service. So why did I buy this product. I just turned 80, and always did my own windows. One of my 4 daughters made me promise never to get on ladder again, as she was with another family member in the ER. She was there for hours with a in law. She said every other patient was injured because of a fall from a ladder or a motorcycle accident. She made me promise to never get on my ladder again, and I don’t break my promises. Neither does this vendor!!! Rich Schneider VT

I was very happy with the follow up to deliver my order. My original order was not delivered by UPS and Extend-A-Reach sent a replacement order through USPS. I received the replacement order and am very happy with the quality of the product I purchased. I will be purchasing additional products through Extend-A-Reach in the future

Exceptional people,very great at customer service and care a pleasure to deal with.

I purchased a cobweb duster for an extension pole that was left by the previous homeowners. I received the duster promptly and it works great to get those hard to reach areas around the Lakehouse. Kate was very responsive when I had a question and came up with a great solution to my problem! It is hard these days to find a business that stands behind their products and treats their customers with such dedication. I will recommend Extend-A-Reach and will go to them first for all of my cleaning tool needs from now on.

I have the 30 foot pole, managed to warp the upper three section. Contacted company, Kate got right back to me, and a complete replacement arrived three days later, no questions asked.

It is a pleasure to deal with a company that backs up their warranties completely and quickly.

I purchased an Extend-a-Reach pole about 6 months ago. I had an issue when one of the sections came apart. I sent an email to them and without hesitation they sent me a new one. Great customer service.

I purchased the Extend -A-Reach Pole. I got the tree saw attachment. It worked great as I was for the first time able to reach the 30' branches! I can also use it for all kinds of things around my yard, ( wasp nest and outside window cleaning etc..). They are very awesome to deal with and provided me with a rapid response with an issue I was having. I have recommended them to my friends and family.

I am a fan of this company. Their products are of high quality and you cannot beat their customer service. Customer for life

I have purchased many telescoping tools and accessories from Extend-A-Reach over the years and have always been satisfied with their quality. Most recently, I purchased an Extend-A-Reach telescoping pruning saw through Amazon in November 2025. While the saw is solid and works well, the plastic handle attached to the pole unfortunately broke after a few uses.

The customer service I received in response was exceptional:
- Prompt Resolution: After I contacted support to request a replacement for the broken part, Kate was incredibly prompt in finding a resolution and communicating.
- Above and Beyond: She honored the warranty to make up for a missing email communication and even overnighted me a brand-new replacement pruning saw.
- Valued Experience: Throughout the entire process, I felt treated as a valued customer and received full value for my purchase.

It is rare to find a business that takes such pride in its work and stands behind its products with such dedication. Their customer service and business values truly set them apart. Thank you, and keep up the great work, Extend-A-Reach! 😊

Great product! It met all of my expectations. The quality is excellent, it works exactly as described, and it arrived very quickly. I highly recommend it to anyone looking for a reliable window cleaning pole.

I recently purchased a 30 ft. pole saw, and I am pleased with my purchase. The performance exceeded my expectations. It was lighter and more sturdy than I thought it would be. Even using it at its maximum length, I still felt like I had decent leverage and minimal sagging.

Their customer service is great as well. They respond quickly and are very professional.

In addition to a great product set, they also have great and fast customer service. I had a problem with an order and they fixed the problem within 2 days.