Everhem Arvostelua 121

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Literally such terrible quality. The only benefit is that they are a custom length, but in terms of quality, pleat, look, etc., just order drapes off of Amazon. Incredibly overpriced for what you re... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Everhem is a GAME CHANGER! I'll never buy window treatments anywhere else again. They make the process so easy and seamless, and their customer service is so hands-on too. I've ordered window treatmen... Näytä lisää

Saanut 5/5 tähteä

Everhem was professional and helpful. They helped us review the product and color, identifying the best option. Once the custom drapery materials were set to size, they arranged the install. The inst... Näytä lisää

Saanut 5/5 tähteä

Everhem has taken all the stress out of window treatments! Choosing shades and drapery has always seemed overwhelming, and having such a thoughtfully curated website plus personal input from both Ada... Näytä lisää

Yrityksen tiedot

  1. Verhokauppa
  2. Sisustusliike

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Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

121 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love my woven shades!

Everhem has been so wonderful and helpful. They helped guide me with measurements and what would look best with my windows. I wasn’t able to do an inside mount shade with my windows due to the casings around my window, but they helped me get a perfect measurement to make my outside mount woven shades look like inside mount woven shades. They look beautiful!

19. syyskuuta 2022
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service, especially with questions and very high quality of product; roman shades. The cost was quite reasonable, especially compared to a national window covering company.

30. elokuuta 2022
Saanut 5/5 tähteä

Gorgeous product!

Gorgeous product and great customer service. I was able to use the tools provided on Everhem's website to accurately measure out my windows. Once I received the product, the installation was fast and easy. The roman shades I ordered look absolutely perfect and the mechanism is high quality. Definitely recommend!

19. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The woven wood top-down bottom-up

The woven wood top-down bottom-up shades are gorgeous and easy to install. My only complaint is the hardware the include isn’t great. The screws for header are flatheads and provide very little torque. I wish they came with the hex screws they show in the install video and describe online. The loops for the strings, two screws broke while installing.

24. kesäkuuta 2022
Oma-aloitteinen arvostelu
Everhem-logo

Vastaus yritykseltä Everhem

Hi Casey,

We're so glad you're happy with your shades from Everhem but sorry that you ran into some difficulty with the installation. The headrail screws are actually hexagonal head screws. The best way to install them and get proper torque is to drive them into the mounting surface with a 1/4" hex socket bit. The hex socket bit fits around the head of the screw snugly so, unlike the flathead method, will not slip on impact. It is also always advisable to pre-drill holes to reduce resistance (and to install wall anchors if there aren't any studs). Our installation guide is available on our website which details the steps to ensure proper installation of our shades.

Our shade cleats also used to come with hexagonal screws but we've had to make use of a different vendor for the cleats due to supply chain issues that have still not resolved. Currently, our cleats now come with Phillips head screws that can be easily stripped if an impact driver is used to install them. We are about to launch new installation guides that reflect this new reality and in them we advise pre-drilling the cleat holes but then using a Phillips head screwdriver (rather than an impact driver) to install the cleat screws. We do apologize for the inconvenience here. We would be happy to send you new cleats and screws. We will reach out via email to coordinate with you on this.

Saanut 2/5 tähteä

The execution was not worth the price…

The execution was not worth the price or the turnaround time. There are holes in the sew marks on the blinds that peep through little bits of light. It's a very cute company but I think i would stick to the shade store.

5. kesäkuuta 2022
Saanut 5/5 tähteä

Love my new shades!

The woven wood shades were easy to install, operate beautifully, and look gorgeous. I ordered them in seashell with privacy lining. The color is light enough to keep the room looking bright but still brings in some warmth. The lining gives us privacy at night while still allowing light through during the day.

24. huhtikuuta 2022
Saanut 1/5 tähteä

I still have no shipping confirmation and have yet to hear back about the status of my order

I still have no shipping confirmation, update on my order, or response from a query. Your website does not work well. I could not create an account bc the screen locks up.

22. huhtikuuta 2022
Everhem-logo

Vastaus yritykseltä Everhem

Hi Shanda,

We're so sorry to hear you didn't receive timely status updates regarding your order.

We did sent a notice when your order went into production. It is scheduled to be completed on or before May 16. Sometimes these emails can get routed to spam based on your email settings.

We also did see an email that you sent on 3/24 inquiring about your order. We replied on 3/24 as well; however, it appears that the reply was sent to the wrong email address. We sincerely apologize for our error here. We have sent our initial response to your correct email address for review.

As of April 11, Everhem has migrated our online store platform to Shopify in order to streamline and enhance our customer experience. Unfortunately the transition hasn't been entirely seamless and an unexpected side effect of this system re-launch is that Customer Account passwords all need to be reset. We've gone ahead and resent an account invite so you can re-establish your account with us.

Orders from prior to the Shopify migration are still in the process of being transferred.

We hope this helps clarify your questions as well as what happened with your previous inquiry.

Thank you so much for bringing this to our attention.

We obviously always strive to provide our customers with a seamless experience and, whenever issues arise, provide solutions as quickly as humanly possible. We sincerely apologize that we missed the mark here.

Saanut 5/5 tähteä

Everhem is a GAME CHANGER

Everhem is a GAME CHANGER! I'll never buy window treatments anywhere else again. They make the process so easy and seamless, and their customer service is so hands-on too. I've ordered window treatments from many other companies, both online and in person, and no one makes it as pleasant and stress-free as Everhem. Plus the product itself is gorgeous quality!

7. huhtikuuta 2022
Saanut 5/5 tähteä

Everhem is absolutely amazing!!

Everhem is absolutely amazing!!! I am so happy with the decision to use Everhem for multiple rooms in our house. The quality is beyond what I expected and the looks great! Thank you to the entire team, especially Lisa! Can't wait to work with you again :)

6. huhtikuuta 2022
Saanut 5/5 tähteä

Everhem is a dream to work with

Everhem was a dream to work with. When we bought our first house, I was dreading the process of figuring out window treatments, but Everhem made everything so easy and wonderful. The customer service is truly above and beyond, and the entire team is so kind, helpful, and caring. I've recommended Everhem to several friends who are now also happy customers. Don't hesitate - you're in excellent hands with Everhem! Thank you so much for helping me make my windows gorgeous!

30. maaliskuuta 2022
Saanut 5/5 tähteä

Dayna was fabulous

Dayna was fabulous; assisting me within minutes of sending an email. Excited to get the drapes next month and install them in our daughter’s nursery.

20. maaliskuuta 2022

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