Euro Parking Services Arvostelua 

225
TrustScore 1/5 tähteä

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Awful company - accidentally entered their land for a couple of minutes and left as soon as I realised my error. Fought the subsequent fine, showing all the evidence of my pre-booked parking at the ad... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Awful business. I parked at a day-rate car park to get my train - I had 3 kids with me and my hands full. I intendted to pay as soon as on train and without bags. I forgot to pay for parking until I r... Näytä lisää

Saanut 1/5 tähteä

Scammy company ripping off people with bogus charges. The law needs to deal with these scammy rodents, thinking they are some big time business gurus. Appeals process is a complete joke, automated fro... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Isännöintiyhtiö

Yrityksen kirjoittama

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


Yhteystiedot

  • Office 2, 51 Pinfold St, Birmingham B2 4AY, United Kingdom, B2 4AY, Birmingham, Yhdistynyt kuningaskunta

  • europarkingservices.com

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Huono

TrustScore 1/5 tähteä

225 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 94 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

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Kaikki arvostelut

(225)

100 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Shocking company

Shocking company, I paid for parking and got a fine. I appealed it and sent receipt from Ringo App. They responded back saying I was 6 minutes over the time I paid for. I couldn’t appeal again, and needed to follow complaints procedure. I’ve tried that. It doesn’t make sense.
If you look online there is a 10 minute grace period, that the government has put on public car parks and in 2019 it was put forward that this was to be imposed on private car parks also. But clearly this company are above this. Absolute charlatans need there accreditations taking away.

10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Generic appeal of PCN

I was charged for parking at Jardines (UK) LtD at night when its super dark and this place is busy cause they're next to JD and Pure gym.

The reason for issue was because I parked there and failing to enter a vehicle registration number.

I have filed for an appeal on the following grounds:
* The impracticality of complying with the kiosk requirement due to operating hours of Jardines office.
* The branding confusion within the surrounding area near Jardines with JD Gym, Puregym and thus overall ownership of the land with respect to parking
* The insufficient lighting in the parking area, hindering visibility of signage detailing parking conditions imposed by the owners including the terms and conditions for parking.

Euro Parking Services rejected my appeal and only focused on point one without really addressing the other points. Moreso, it's hard enough to find parking in that area and you're just making it worse for the patrons of other businesses. You guys are the worst.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I’m a disabled driver had been using…

I’m a disabled driver had been using this petrol station for around 20 years had not been there for a good year due to not driving and ill health I parked in a bay which I have done for said years popped into the chip shop next door to this bay as this was off a main rd were not possible to stop parked there for around 6 minutes .i then receive a pcn notice 60 pound I did appeal this pcn as on entry to the petrol station was not a clear sign or lit up sign saying no parking they replyed 4 weeks later with appeal saying was not successful and I had to pay 100 pound now followed there procedure to the book tried contacting them to no avail tried emailing them requesting a 10 digit code needed for popla to investigate the appeal emailed back just insisting payemet 3 attempts asking for said code now just had a before court letter saying pay 160 pounds . Given email address on letter tried this email address don’t exist there is no one to speak to regarding these pcn charges .I thought racketeering was outlawed a long time ago governing bodies need to step in

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

False Parking Charge Notice Issued

I received a false PCN from Europarkingservices which I appealed, I have never been to the location in question. The appeal was refused and I was told to pay. I sent an email to complain about the appeal decision and that I WILL NOT pay the charge, I was told that someone would contact me within 5 working days, I have since sent a letter via signed for Royal Mail on the 6th April, and I'm still waiting for a reply. I'm now sending a second letter restating the original and adding the details of when and who signed for the original letter plus the fact that I am contacting my solicitor regarding the lack of communication from them. I realise that I am wasting my time but I will not let them get away with this, I'm still receiving emails asking me to pay the charge, I guess they are automatically sent out after specific time period.

19. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Conflicting information in parking charge notice and ignoring correspondence to push fine higher

Parked on the car park of Chippenham Climbing Academy. I didn't see the notice board nor a parking meter to pay. I asked in Climbing Academy if it is okay to park there and was told I was. When I received the fine I drove back and discovered the sign which was to the left hand side slightly removed from entrance and looked like belonging to a second car park area. Anyway, I accepted my error and attempted to pay the fine which was already gone up from £60 to £100 on the phone option although I was in the time frame. This was incorrect and I wanted to appeal this mismatch. I couldn't get in contact with anybody so I sent a cheque and letter recorded to the address stated on parking charge note because this was advised by the automated message of the phone. I didn't hear further on this. Now weeks later I received a new penalty note over £140 because I apparently didn't pay. I attempted to contact to find out what happened to my cheque payment but can't get hold of a consultant. Automated voice advices to send a letter to address I sent letter before. I am shocked about this company and how they include conflicting information about times in their penalty notice and then ignore correspondence so that fines go up further. It feels like their lack of timely communication to correspondence which there is a legal right to as customer, pushes the fine higher and there is no help. I am fearful now to send another letter as I probably receive a further increase. Appalling practice of applying law.

8. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Please can someone help me I

Please can someone help me I have received I
parking charge parking fine and it is going up and up I have parked my car at The old stages head at 65 Church street Wolverhampton for 6 minutes I didn't get out the car and I did no about getting a ticket now I have received this fine can someone please tell me who I will to send the appeal letter to what address please can someone out please email on help me please

4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They have taken over the parking at our…

They have taken over the parking at our flats, we have all been issued with pcn's, (we've had 3 so far) & some have 5 or 8 8 we weren't given any details about the parking or how to get a permit, you can't get any information from them just tell you to contact the housing association, who know nothing about them, you can't read the signs as the are up to high it all looks deliberate just to get money out of everyone.

12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I received a FRAUDULENT parking fine…

I received a FRAUDULENT parking fine from euro parking services. They claimed I parked in a space for 12 minutes, changed the times on the photo evidence that they submitted to me, which I can prove! As I have telematics fitted to my vehicle and I also clocked in and out of a gym. The gym data and my telematic information matches, as I didn’t park there! I reversed into the space, realised it was somewhere I should park and drove away within seconds! However they have fraudulently changed the times to suit them to serve me a ticket.

The company should NOT be allowed to operate!

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I got parking takeaway shop 5mins to…

I got parking takeaway shop 5mins to pick food 5days later I got letter ✉️ says you didn’t put car in system for picking food the sign they put in the carpark isn’t enough to caught my eyes daylight robbery but I won’t pay modern thieves 2024

8. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Euro parking services hammered me £180…

Euro parking services hammered me £180 for parking in a disabled spot 3 times next to the gym where I have my therapy when I’m disabled and have my badge in the window . Can’t afford to pay it and now struggle for food now the next month , they say contact us if you want to discuss it but won’t answer issues so how do you speak then. ? Can risk the appeal cause that may cost me another £120 , I’m no better than anyone but I’m in a spot I have a badge for , if jardines on the corner are now up and running clearly mark your bays that they are yours now with jardines parking which you clearly aren’t ..

7. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It's absolutely ridiculous 🙄 I parked…

It's absolutely ridiculous 🙄 I parked at the St dunstan Catholic Church for literally 5 to 6 mins at 11am waiting for my niece to get out the bank....Then we left ....dropped her to work then home....now recieved a letter £60 fine because i was parked from 1.54pm til 2.54 like time is absolutely wrong ..photo if My registration photo was not even taken on that side road it was taken on some next street near to the church.....I won't be paying 🙃 😒

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Almost a fake company?

We have them managing the car park. Thr worst ever company. Have no organisation and is hell bent on ensuring that no one can contact them as their phone is not reachable, no matter what option of department you choose to connect with.

On the outset they have a welcoming website and makes it look like they are professional but they are the complete opposite. They do not fulfill any of the services they claim they provide. For example, if you fill in a contact form on their website, they have a automated response and they never contact you back within the timeframe. You never get to speak to a human being and they do not respond to any query you send/ raise with them. In fact they don't even look at what the nature of the complaint/ query is, and simply just responds back with information on how to handle a PCN complaint/ notice, when your query is nothing to do with a PCN notice. PLEASE DO NOT USE THIS COMPANY to manage your parking services. You will be wasting your money for a service that they only state they will do but doesn't their obligations.

17. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

As usual I park in Depot Climbing Wall…

As usual I park in Depot Climbing Wall Car Park and inform the receptionist my car registration as normal. This was on Sunday 18th February at around 5.30 pm.
A number of days later I get a Parking Fine from Euro Parking Services for £100, i appealed as I was registered to park as normal and have now received threatening email saying appeal failed and if I don't pay a discounted rate of £60 within 14 days then the fine will be £100, and other tthreats. They dont appear to be listed as a member of the British Parking Association just the IPC which does not have a proper website to clarify their membership or the IPC rules.
I have since been told by another receptionist that the Depot Climbing has changed their car parking policy - as they are using this cowboy parking outfit I will not be using this Climbing Wall in the future, despite having been a regular since it opened in 2017.
I don't know who receives the income from these fines whether it be the Depot Climbing Wall or Euro Parking Services (who appear to be trying to copy Euro Car Parking)!!!!

18. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Just had a ticket for parking on 9th…

Just had a ticket for parking on 9th February, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had not paid
I used the machine and put in my reg and used my card for payment, all seemed to be accepted and fine at the time. Since getting the ticket and checked if the fee had been taken from my account, it hadnt. I guess they figured its easier to scam people for a £60 pound fine than have a working machine that accpets £1 parking fee. Total scammers

9. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Thieves

I pulled over on the side of a safe and quiet road on an industrial estate to use my phone. There is me thinking I'm being safe and legal by pulling over to adjust my phone sat nav before carrying on my journey - got fined £60 for it. Day after day I get cross with other motorists for being on their phones while driving and putting other people's lives at risk, but after this experience it appears I'm the idiot for not doing exactly that! Who would have thought?

I have also made complaints about their signage (I didn't see a sign otherwise I wouldn't have pulled over). I'm also not happy they sent out my appeal 8 days late, only giving me 6 days to appeal instead of 14. I have evidence for all of this which I sent in my appeal but it was conveniently ignored. I have paid my fine for now but I am looking at taking this further - I put in my complaint tonight and a further appeal so we will see what happens. Even if I don't get my money back I feel better for letting them know exactly what I think of their con.

On the one hand it's reassuring to find out from everyone else's review that this is a common experience and that I'm not being singled out by this, although it makes me furious that they can continuously get away with this.

29. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

What a CON!!!

What a CON!!!
Received a ticket on 26th January 24, from Euro Parking Services @ St Dunstans, Kings Heath - informing me that I had overstayed my payment stay. Appealed straightaway as I had paid the correct fee. Provided them with a screenshot of both the site’s charging fee tariff & my bank payment. Received a reply back stating that I had paid at the wrong machine & £60 fine payable-tell me how I can pay at the wrong machine when there is only ONE on site! Can’t speak to anyone at EPC and their online system is pants. This company’s ethics really needs investigating!!

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Today I received a PNC from Eurocarparking

Today I received a PNC from europarkingservices saying on the 25th jan 2024 that I parked at st Dunstable in kings Heath Institute Roadand did not pay to park…This morning I paid them £60 but then remembered and checked I had paid…My evidence is my Barclays app….So this company has conned me…They are clowns and I won’t use their car park again… They had me believe I had not paid but I knew I always pay…eurocarparking you are clowns for conning me

5. helmikuuta 2024
Oma-aloitteinen arvostelu

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