Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
PPP i’m very happy with the bed I purchased. It is very comfortable is everything they said it would be it came in a reasonable amount of time and I would highly recommend this company to anyone who’s... Näytä lisää
I purchased an adjustable bed from Eshine and I have really enjoyed it so far. The order process also went very smoothly and I received my order very fast. The bed performs exactly as stated.
I purchased a split king adjustable bed from this company. I spent over $2000. I ordered the 12" mattress in error, when I intended to order the 14" mattress. This item was purchased th... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Yhteystiedot
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, Yhdysvallat
- support@eshinesleep.com
- eshinesleep.com
3,9
Hyvä
142 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 22 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick and timely
I really appreciate the company resending me the power control for e2000. The one that is on the website is for e3000. Company was quick and timely to get me the correct part
28. heinäkuuta 2024
So far it is GREAT
So far it is GREAT! We love this bed. We haven’t woke up hurting since the second night. I would recommend this bed to my friends and family!
27. heinäkuuta 2024
Great bed! Very comfortable!
Got this bed for my dad who had just come out of the hospital. A life saver! And way cheaper than a hospital bed.
22. heinäkuuta 2024
I sent an Email on a Sunday and got a…
I sent an Email on a Sunday and got a response on Monday and few days later everything was resolved. Excellent customer service, great products!
9. heinäkuuta 2024
Love our new bed
Love our new bed! Split king was absolutely the way to go for our different needs and preferences. Great price, good quick response to questions.
9. heinäkuuta 2024
After ordering the E2000 bed with 14…
After ordering the E2000 bed with 14 inch mattress, I so much wanted to like this bed. I contacted Eshine customer support to get some expanded legs for it to fit in our bedframe. The first delivery made it from CA to all the way down the street from me here in Tempe AZ. Fedex reported the package was damaged and they returned it back to Eshine in CA. I email Eshine Customer Support about the failed delivery and they said it would go out "expedited". Four days later the status was still showing "Label Created". I'm glad they didn't send it regular priority. Four days later it actually arrived as two separate packages. One of which was damaged and obviously wrapped with LOTS of tape. Since our bed is a split king, there were 2 packages each with 6 legs for each side of the split king. This was the same damaged package from the first delivery. I sent them pictures. When I opened the damaged package, there were only 5 of the six legs for one side of the split king. Each leg was wrapped in a small bubble wrap bag, and the empty bag was still there from the missing leg.
I AM STILL WAITING FOR THE REPLACEMENT LEG. DO NOT BUY FROM THIS COMPANY. TOMORROW I PLAN ON CALLING MY CREDIT CARD COMPANY TO CONTEST THE CHARGE.
10. heinäkuuta 2024
Vastaus yritykseltä Eshinesleep
We are very sorry for the inconvenience, please let us know your order number and we will try our best to deal with your after-sale problem.
Remote control
Recently the remote control for my new eshine bed was tossed in the laundry with the covers. I ordered a new one and it was delivered and easily programmed to my bed within 5 days.
11. heinäkuuta 2024
PRICING AND ON TIME DELIVERY
26. kesäkuuta 2024
Everything is good like it is…
Everything is good like it is distributed on their website. Delivery was on time, the two guys helped me to move the heavy boxes into my garage, which is appreciated very much. The bed was easy to be installed, it is easy to use the remote control to adjust the bed. The reason why I give 4 star is that the 12” mattress is a little bit too soft for me. Other than this, we are happy with the bed.
24. kesäkuuta 2024
Texas
I would recommend using PayPal, PayPal help me and eshinesleep customer service make the best combination
26. kesäkuuta 2024
Get this mattress to improve your life!
The mattress is so comfortable that I got my first good night’s sleep in years. Assembly was easy. The anti-snore position has alleviated my husband’s snoring and slight elevation of my head at night has significantly helped my acid reflux.
2. kesäkuuta 2024
Best Bed Ever!!!!
Awesome Bed! Very happy I made the purchase! Couldn't ask for more! Thank you. Customer service was Great also!.
29. toukokuuta 2024
The whole ordering process was easy
The whole ordering process was easy! It is a quality product at a good price.
29. toukokuuta 2024
Fast service
Installation was easy..
1 motor was making a little noise. Contacted Eshine and recieved a replacement in just a few days
22. huhtikuuta 2024
Oma-aloitteinen arvostelu
4 stars
I have hip and back issues so I wasn't sure when I ordered without trying it but I went off reviews. Husband and I both slept well. This was for our camper. Recommend
23. huhtikuuta 2024
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