Equivo Arvostelua 

Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal stairs at the back. I had to send them Google Maps photos to prove it. Instead of admitting their failure, they were rude and defensive. It seems they just take money and never actually recover debts. Complete waste of time and money. I strongly do not recommend this company. Eric

I used Equivo bailiffs to get my money back on a car I purchased.
They were awfully slow with information and I had to keep badgering them for the information. No communication for months on end.
They assessed that they would take cars from the garage that owed me £4500 plus court costs.
IN THEIR BRILLIANCE THEY DECIDED TO TAKE 2 CARS FROM THE OWNER OF THE GARAGE WHICH WERE OVER VALUED AT £10,490.
IT TOOK MONTHS TO HEAR ANYTHING BECAUSE THEY COULDN'T UNDERSTAND THAT A CAR ON A FORECOURT WAS'NT GOING TO SELL AT AUCTION FOR THE FORECOURT PRICE AND KEPT PUTTING THE CARS BACK THROUGH THE AUCTION DUE TO ONE OF THE CARS NOT STARTING. ONE OF THE CARS FETCHED £1734 AFTER AUCTION FEES ETC AND THE OTHER HAD A RESERVE OF £1275
IN THE END THEY EMAILED ME SAYING THAT I WOULDN'T GET MY MONEY BACK ON THOSE CARS BECAUSE THE AUCTION WAS DISAPPOINTING !!!
THEY THEN EMAILED ME ASKING IF I HAD A HOME ADDRESS FOR THE GARAGE OWNER BECAUSE BY THE TIME ALL THIS WAS SORTED THE GARAGE OWNER HAD SURPRISINGLY SHUT UP SHOP AND CLOSED. I MYSELF WOULD OF THOUGHT THAT THE BAILIFF WOULD HAVE ASKED FOR THIS INFORMATION WHILST HE/SHE WAS AT THE GARAGE ADDRESS WITH THE OWNER.
EQUIVO THEN SENT ME AN EMAIL SAYING THAT THEY WERE GOING TO CLOSE AND RETURN THE CASE BECAUSE THERE WASN'T ANYTHING ELSE THEY COULD DO.
I RECEIVED WAY WAY LESS THAN THE CLAIM. NOT EVEN HALF.
ABSOLUTELY AWFUL COMPANY AND I WOULDN'T TRUST THEM AT ALL.
EQUIVO , ANYONE FROM YOUR COMPANY WANTS TO REPLY THEN PLEASE FEEL MORE THAN WELCOME!!!!

Very helpful and very polite. Made me feel at ease.

Jack was fantastic on the phone, very understanding and professional.

Great customer service and every one I spoke to at Equivo were all very helpful.

Equivo consistently demonstrated transparency, precision, and a results-driven approach. In my case, led by Enforcement Officer Christopher Davis, his proactive and meticulous handling inspired complete confidence.I would also like to commend Alison Theobald, who provided regular updates throughout the process and listened attentively to ensure the right actions were taken at every stage;Officer Davis ensured the process was executed to the highest standard and successfully enforced the full judgement of the Manchester Employment Tribunal, with the defendant fully complying and paying the awarded sum in its entirety.

I can categorically affirm that Equivo delivers an outstanding, highly trustworthy, and fully professional service that achieves results.

We had a very difficult eviction to deal with and Aaron and his team were very helpful and managed to get the right result in the end.

Called them thrice. Emailed them through their website. They said I should hear back from them but it was just a waste of time no one ever called or emailed back. Looks like they don’t want business and clients.

Equivo your saying to my review you had no involvement with my case oodle finance aproched you to eirher get more money from us or get car back what a load of tosh what goes around comes around

Can’t fault Aaron and his team. Completely on the ball, very efficient and more or less instant turn around in everything. 11 out of 10.

My experience with Equivo was excellent fron start to finish. Total communication throughout the process, they sorted everything for a very reasonable price and got back all my money in the process. Wonderful company of professional people.

Amazing debt collectors! Fast, efficient and they walked me through every step of the collection process with great communication. There are some costs upfront but everything is paid back to you once they find your debtor.

A corrupt wedding dress shop (Brides and Bells Font Hill) promised me a fitting, and deadline date for my dress, but after payment - I was ghosted. All calls and texts were ignored and i was even threatened when I tried to challenge such poor customer service in person. I filled a small claims lawsuit against the owner and Equivo helped enforce the judgment.

Alison, Lucy and Divisha in particular were lovely! They quickly got on my case, escalated it from county court to high court, and obtained a writ of control on my behalf. Shortly after, debt collection officers made contact with the defendant and were able to organise a payment plan.

After a wedding dress horror story, I’m finally able to get back all of my money plus interest! Thanks to this brilliant company. Would recommend to anyone!

Aaron and Jonathan and the team were wonderful. Took care of everything and made a stressful experience as simple and easy as possible. Cannot thank them enough. And I cannot recommend them highly enough

We are a small recruitment business and we turned to Equivo to help us when we had exhausted all other means of collecting almost £20k in debts for services we had provided to a very high standard. The client was solvent, but simply refused to engage with us ignoring our calls, emails and even a CCJ. Equivo completely understood how being owed money you have rightly earned can impact small business. They completed the task of recovering the debt with resilience and thoughtful communication and I cannot thank them enough.

A tough job completed with resilience and consistency, kind and understanding communication, the entire team were always available and professional, but I must highlight that I owe Alison Theobald a Coffee and maybe even a Doughnut. Highly Recommended

I hired Equivo to help regain access to a property. They were very responsive and able to find a time the following working day to attend. Throughout the process their services were very professional and well organized. It really took the stress out of the situation for me. I'm pleased to say they also successfully helped me to access the property.

Outstanding service. Everyone at Equivo was so helpful. I couldn’t recommend them highly enough and already have to friends and clients. Being owed money that you rightfully deserve isn’t nice. They reassured me that it would get funds and did.

Equivo were responsive, communicated well and carried out the required collection of outstanding money quickly and professionally. I will definitely use their services again.

They're taking my car without approval from the finance company they work with. They haven't known where the car is for days.

Excellent company & excellent service.

I have recommended Equivo to a number of friends and clients, and will continue to do so. The service, experience and help in complicated cases has been second to none, including assistance on legal issues where appropriate.
I will continue to recommend Equivo and would never use another HCEO company.