Clear and real communication from start to finish - no jargon, just ŕeal people doing their job efficiently and respectfully. Pick-up was at the time stated and the driver was very pleasant. Genui... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Jack is a very considerate person and a fantastic human that understands life’s problems. I can’t speak highly enough of him he is a massive asset to your company and is worth more than 5 stars.
Retrieved all of our funds swiftly. We are a commercial company and one of our customers did not pay his bill following some works we carried out. Equivo managed to obtain the funds and transfer to us... Näytä lisää
Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.
Yhteystiedot
212 Strand, WC2R 1AP, London, Yhdistynyt kuningaskunta
- 020 7788 8484
- london@equivo.com
- equivo.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 20 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Equivo have been incredible
Equivo have been incredible. Very informative and helpful throughout the whole process. Secured the full amount with great professionalism. Many thanks.
Exceptional team
I had an exceptionally positive experience dealing with the team at Equivo on a complicated case. Throughout the entire process, they were professional, understanding, responsive and incredibly efficient.
What impressed me most was not only their competence, but also the level of support and reassurance they provided during what was, at times, a very stressful situation. I genuinely cannot recommend them highly enough.
In all honesty, I only wish I had discovered Equivo at the very beginning of the process, as I believe everything would have been resolved far more quickly and smoothly from the outset.
A truly premium service delivered by fantastic people who clearly care about what they do and the clients they are helping.
Very positive experience
Very positive experience, fast and professional service.
Very professional in enforcing CCJ for…
Very professional in enforcing CCJ for customer overseas. Efficient email communications. Successful outcome.
Debt recovery from a difficult customer
We were really happy with the communication, throughout our experience with Equivo, totally stress free! We were notified at every stage of the process and when they were visiting the defendant company.
All information from the Enforcement Officer was relayed to us. The attention to detail was really appreciated. Even though the series of actions was a long process, their professionalism was first class.
Calm experience
My experience with equivo was made so much better with the help from Kelly who was nothing but kind and considerate to my situation. She made everything so much more relaxing and less stressful.
Friendly and helpful very clear and…
Friendly and helpful very clear and easy to understand
Communication leaves a lot to be desired
When I first found this company I felt cautiously optimistic. Their website appeared professional and the reviews at the time were reassuring.
However, after raising an enforcement case a year ago, I’ve found that their communication leaves a lot to be desired.
The initial steps were handled well - I received a phone call and an email from the Transfer Up team explaining the process, and I followed their process. Seven months later, I received an invoice requesting payment for High Court and Compliance Fees, which were higher than what had originally been outlined. But by that time, the terms and conditions on their website had changed.
Throughout the process, I repeatedly highlighted how elusive the defendant was and provided detailed information to support the investigation. Despite this, I found myself having to chase for updates every 3–6 weeks over a five‑month period. Not once has anyone proactively contacted me with an update since the very beginning.
Sadly, this is not the first time I have experienced a company operating this way. Use at your discretion.
Professional and compassionate staff
Michaela was professional. she explained the situation calmly and clearly and gave us time to understand what was happening. She showed empathy for our situation, which was really appreciated.
Experience with jack at Equivo
My experience was that of a real human that give straight answers and clear guidelines to what was going on very pleased with Jack
Very Understanding Hi I just want to say what a really…
Hi I just want to say what a really lovely company Equivo are The lady I spoke to Kelly was very understanding due to a mix up of a payment that simply disappeared, but she was very helpful in every way.I can certainly say that Equivo have a very nice lady working for them.Thankyou for resolving the missing payment 5*Service.
I had a difficult case that had been…
I had a difficult case that had been ongoing for months with no resolution. Equivo took over the enforcement and handled everything professionally and efficiently. They issued the writ, carried out enforcement, and recovered the full amount owed to me. Communication was excellent, and their team went above and beyond to help. I highly recommend their services.
Relentless professionals!
The team at Equivo were true professionals and made a bad situation become a bit more bearable and less overwhelming.
Communication was fantastic and efforts were beyond anything I could even imagine or ask for.
A special thanks to Alison and Officers Mr Graves and Mr Gibbs - you helped me retrieve my hard-earned money. Thank you!
Alison Theobald in particular was…
Alison Theobald in particular was amazing. She was resilient because the person owing me was extremely difficult. Thank you Alison for all your hard work - greatly appreciated.
Superb
Very prompt in their communications. The team worked tirelessly to get my money. At the end, I was paid in full.
Absolutely outstanding company
Wow !
After a cowboy builder ruined my bathroom and took my money , he ignored a court order and CCJ and I contacted Equivo after a friend recommended .
They have been BRILLIANT !
It was an arduous task , as the builder evaded communications and was aggressive at times , but the officer, Mr Potter , persisted with multiple visits and used lawful and professional methods to ensure the builder eventually paid my money back !
Alison and Equivo , can’t come too HIGHLY recommended , very professional company who definitely know what they are doing !
Precise & Efficient
From the initial point of contact, I have received outstanding service, with my emails being answered within a matter of hours. The process was explained clearly and Equivo executed the procedure with precision and efficiency.
I highly recommend Equivo.
Equivo were amazing!
Equivo were amazing from start to finish, they made the whole process, of what was a stressful situation for me, smooth and most importantly successful. Thank you Equivo!
Equivo: Scam Alert – They Take Your Money and Do Nothing!
Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal stairs at the back. I had to send them Google Maps photos to prove it. Instead of admitting their failure, they were rude and defensive. It seems they just take money and never actually recover debts. Complete waste of time and money. I strongly do not recommend this company. Eric

Vastaus yritykseltä Equivo
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