Entitycheck Arvostelua 

Vastaus yritykseltä Entitycheck

3 päivää sitten

Hello Joseph,

Thank you for sharing your feedback. I'm sorry to hear about your experience. I understand how frustrating it is to feel that your cancellation request wasn’t addressed and that you continued to be charged.

I would love to help turn things around, but I could not locate an account associated with the name you provided in this review. Please give us a call or email us at askentitycheck@entitycheck.com. Rest assured, I'm here to help.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

8.8.2026

Hello Rick,

Thank you for sharing your experience. We’re glad our team was able to respond promptly, reverse the charge, credit your account, and stop the future billings.

If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

29.7.2026

Hi Adrien,

Thank you for sharing your feedback. We're sorry to hear that your experience was frustrating, and we understand your concerns regarding the subscription and billing process.

We strive to be transparent about our membership terms. Before a purchase is completed, our checkout page displays the selected package details, including the trial offer (if applicable), recurring membership fee, billing frequency, and our terms and conditions, all of which must be acknowledged before the transaction can be finalized.

We're also sorry to hear about the difficulty you experienced when trying to manage your account. Your feedback is important to us, and we'll share it with the appropriate team as we continue working to improve the customer experience.

If your concern has not yet been resolved, please contact our support team directly. We'd be happy to review your account, assist with cancellation if needed, and address any billing concerns.

Thank you for your feedback.

Best,

Bianca
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

25.7.2026

Hello,

Thank you for sharing your feedback. I'm sorry our service did not meet your data needs.

On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll in a subscription to be billed monthly if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they have read our Terms of Service and Billing Terms, as well.

I would love to help check your account, but I could not locate one using the name you provided in this review. Please give us a call or email us at askentitycheck@entitycheck.com. Rest assured, we're here to help.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

14.7.2026

Hello Shanan,

Thank you for taking the time to leave us a 5-star review. We are delighted to learn that you were able to find the information you needed quickly and effortlessly.

We are also pleased to hear that your cancellation experience was simple and straightforward. Our goal is to provide a user-friendly service and a seamless experience from beginning to end, and we are glad we were able to meet your expectations.

We sincerely appreciate your kind feedback and thank you for giving GoodCar the opportunity to assist you.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

10.7.2026

Hello Alan,

Thank you for your wonderful 5-star review! We truly appreciate you taking the time to share your experience.

We're delighted to hear that our representative was able to understand your situation and resolve it with professionalism and exceptional customer service, even though your email was addressed later than expected. Your kind words and recognition of their dedication mean a great deal to us, and we'll be sure to share your feedback with the team.

Thank you again for your support. We appreciate the opportunity to assist you and look forward to being here whenever you need us in the future.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

6.7.2026

Hi Suzanne,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received althouhg our services were not for you. We hope our services will work for you in the future. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

27.6.2026

Hello Zack,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced caused by our inability to cancel your account at the time of your request. Due to a higher-than-usual volume of inquiries, we were unable to address your request as promptly as usual.

I would love to help turn things around, but I could not locate an account associated with the name you provided in this review. Please give us a call or email us at askentitycheck@entitycheck.com. Rest assured, I'm here to help.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.entitycheck.com
+1 833-922-2315

Vastaus yritykseltä Entitycheck

4.6.2026

Hello Nathan,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

We understand your concerns regarding the subscription and billing process. We strive to make our membership terms, pricing, and renewal details clear during the sign-up process, including information about any recurring charges associated with trial or access packages. However, we recognize that misunderstandings can occur, and we take feedback like yours seriously as we continuously work to improve the customer experience.

Upon reviewing your account, we can confirm that one of our agents has already processed a refund for the charge in question. Please allow approximately 3–5 business days for the refunded amount to be reflected in your account, depending on your financial institution's processing times.

We appreciate your feedback and regret that our service did not meet your expectations. If you have any additional questions or require further assistance, please do not hesitate to contact our support team.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

31.5.2026

Hello Geedipalley,

Thank you for your wonderful 5-star review. We truly appreciate you taking the time to share your feedback regarding our customer service experience.

Providing professional, efficient, and reliable support is very important to us, and we are pleased to know that our team was able to assist you satisfactorily. Your kind words serve as great encouragement to our staff as we continue striving to deliver the highest level of service.

Thank you once again for your support. We look forward to assisting you again in the future whenever needed.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

22.5.2026

Hello Beth,

Thank you very much for your wonderful 5-star review. We truly appreciate your kind feedback and are delighted to hear that you had a positive experience with our service.

It was a pleasure assisting you, and we look forward to serving you again in the future.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

15.5.2026

Hello Jame,

We are sorry to hear that your experience did not meet your expectations. We want to clarify that our service does not guarantee access to confidential EIN or TIN information that is not legally available through public or authorized data sources. The information provided through our platform is compiled from records and databases that are legally accessible and intended to help users conduct research more efficiently.

At this time, we were unable to locate an account associated with the name provided in your review. To assist you further and properly investigate your concerns, please contact our support team with additional account details, such as the email address used for the purchase or your order information.

We understand your frustration and regret that the results were not as valuable or unique as you expected. Feedback like yours is important to us, and we continuously work to improve both the clarity of our service descriptions and the overall customer experience.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

4.5.2026

Hi Ron,

We’re sorry to hear about your experience and understand how frustrating it is to have trouble logging in and canceling. That’s definitely not the experience we want for our users.

Your feedback is important, and we’re continuously working to make account access and cancellation more straightforward.

Best,

Bianca
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

1.5.2026

Hello Kwaski,

Thank you very much for your kind and thoughtful review. We are delighted to hear that our customer service met and exceeded your expectations, and that your issue was resolved promptly and to your satisfaction.

Your positive experience means a great deal to us, and we truly appreciate your willingness to recommend our company to your family and friends.

We look forward to the opportunity to serve you again in the future.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

29.4.2026

Hi Andrew,

We're happy you found the information you needed and that you were satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

26.4.2026

Hello,

Thank you for your message. We’re sorry to know about the confusion regarding your subscription.

We have processed your request, and your subscription has been canceled.

If you need any further assistance, please feel free to contact us.

Sincerely,
Meliza
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

26.4.2026

Hello Esmeralda,

Thank you for your kind review and recommendation. We’re glad to hear you had a positive experience with us and found the process straightforward.

Sincerely,
Meliza
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

21.4.2026

Hello Melinda,

Thank you for bringing this to our attention. We sincerely apologize for the experience you encountered, particularly the error page with unreadable messaging and the difficulty reaching our support team. We understand how frustrating this must have been, especially while conducting important business checks for LLC clients.

This is certainly not the level of service we aim to provide. Your feedback regarding the visibility of the error message and the lack of response by phone is very concerning, and we will be escalating this internally to ensure it is addressed as quickly as possible.

At this time, we were unable to locate an account under the name provided. To assist you further, we kindly ask that you provide additional details, such as the email address used to sign up or a link to the account in question, so we can investigate this matter more thoroughly.

In the meantime, we would appreciate the opportunity to assist you directly. Please reply to our email or contact our support team with the requested information, and we will prioritize your case.

We truly regret the inconvenience this has caused and appreciate your patience while we work to resolve this for you.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

Päivitetty 21.4.2026

Hello Shentell,

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel.

We want to assure you that we do not intend to mislead our customers regarding pricing or billing. We strive to present all charges and subscription terms as clearly as possible, including any recurring fees. That said, we recognize that your experience did not reflect this, and we take your concerns seriously.

Regarding your cancellation request, we apologize for the delay in processing your email. We understand the importance of timely handling, especially when a request is made on the same day, and we are working to improve our response times.

We can confirm that your account has already been refunded for $24.95 by one of our agents. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.

If you have any further questions or need additional assistance, please don’t hesitate to contact us directly.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527

Vastaus yritykseltä Entitycheck

15.4.2026

Hello Shirley,

Thank you for your feedback.

We’re sorry to hear that the service was not needed and that you chose to cancel immediately. We understand that our platform may not be suitable for everyone, and we respect your decision.

Please note that your account has already been refunded by our agent for the $24.95 monthly subscription. Kindly allow 3–5 business days for the refund to reflect in your account, depending on your financial institution.

If there is anything further we can assist you with, please let us know.

Sincerely,
Thamya
Voice Of Customer Specialist
www.entitycheck.com
+1 877-450-2527