Happy with the survey this morning with jay, he was very informative and helpful in explaining the process of the solar installation, i am excited for the next step. Good luck guys and thank you
Yritys on vastannut
EnergySmart
Kiitos kiinnostuksestasi Trustpilotia kohtaan. Valitettavasti arvostelun jättäminen täällä ei ole enää mahdollista, sillä yrityksen verkkosivut eivät ole enää käytössä. Jos haluat lisätietoja, ota meihin yhteyttä.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had a few issues with the new system initially. The plumbers missed a bypass valve and left a few leaks and the solar guys fitted a to low rated fuse. I was pleased to hear that energy smart had sto... Näytä lisää
Yritys on vastannut
What an amazing experience Jay our saviour, Couldn't ask for a better service from this company. We have a couple of extremely happy 85 year old parents who have been without heating and hot water for... Näytä lisää
Yritys on vastannut
Tore the house apart made it uninhabitable for 3 months, 2 years later the heating system still doesn't work. The stress had a major detrimental effect on my father in law who has since passed away... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Energian tuotantolaitteet ja -ratkaisut
- ja myös
- Aurinkoenergiaurakoitsija
- Eristeurakoitsija
- Lämmitysurakoitsija
Tietoja yrityksestä EnergySmart
Yrityksen kirjoittama
Welcome to our EnergySmart Trustpilot Page
We pride ourselves on thinking smart about our customers’ energy consumption, allowing them to reduce their impact on global warming, at the same time as minimising their energy bills.
At EnergySmart, our expert team delivers a variety of energy-saving solutions to transform your home. From solar panel installations and insulation upgrades to air source heat pumps and boiler improvements, we’re here to help you enhance energy efficiency and reduce costs. Whatever your energy needs, we provide high-quality installations and exceptional service every step of the way.
ENERGYSMART HOME CONTACT US
Yhteystiedot
Unit 4, Baublock, Blackburn Road, BB12 7FS, Burnley, Yhdistynyt kuningaskunta
- 01282 222 190
- info@energysmart.com
- energysmart.group
Fair play cant fault this company…
Fair play cant fault this company especially Jay total legend came about a week ago surveyed then week later the lads came out and started the work major differences. I would highly recommend this company. Legendary guy Legendary company
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your wonderful feedback. We are really pleased to hear that you had such a positive experience. Jay and the team will be delighted to know their work made such a great impression. We truly appreciate your recommendation
- The EnergySmart Team
Excellent Company
The tradesmen were very polite, very clean during works and delivered an excellent standard of work. Surveyor and office communication was also excellent.
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your lovely feedback.
We are delighted to hear that you were pleased with the standard of work and found our team polite and professional throughout. It is also great to know that our surveyor and office team communicated well with you.
- The Energysmart Team
What a pleasure it has been!
What an absolute pleasure it was speaking with all parties involved from the surveyor, builders and their manager. Everyone was so lovely i couldnt recommend them enough. They were all so patient and genuine. They all helped me individually with anything i needed! The builders did a fantastic job all the work looks amazing im so over the moon with it! The builder even offered to help me bring my food shopping in and never made me feel uncomfortable. All parties involved spoke to me about each step in detail. The builders always let me know if the area was safe and unsafe around my 2 year old son. I cant praise them enough. They are all a group of lovely people they are definitely worth using! They should have contracts with more funded schemes to support vulnerable people because these are the kind people they need to support them! Thank you guys for everything i appreciate you all so much!
6. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for taking the time to share such a lovely review. We’re absolutely delighted to hear that your experience with our team was such a positive one. It’s wonderful to know that everyone, from the surveyor and builders to the manager, made you feel supported and comfortable throughout the process.
We’re especially pleased that our builders went the extra mile to ensure your safety and comfort, particularly around your little one. Your kind words mean a great deal to us, and we’ll be sure to pass your feedback on to everyone involved.
Thank you again for your trust and for recommending us so highly. We truly appreciate it and wish you all the best in your newly improved home.
Warm regards
The EnergySmart Team
Brilliant service from the whole team
Brilliant service from the office through to all the tradespeople. The office get back to you with answers super quick and the guys doing the heat pump, solar and electrics were exemplary. Polite, quick, tidy and knew their stuff. Couldn't fault this company!
30. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your wonderful feedback. We are delighted to hear that both our office team and tradespeople provided such a positive experience. It is great to know you felt supported with quick responses and that the team installing your heat pump, solar and electrics made such a good impression. Your kind words mean a lot to us and we are so pleased you could not fault the service.
- The EnergySmart Team 🔥🏠
Friendly & Profesional company.
Friendly, proffesional people, who explained everything during the process. Great care taken of our furniture.
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you for your kind words. We are so pleased to hear that you found our team friendly and professional and that everything was explained clearly throughout the process. It is also lovely to know that the care taken with your furniture was noticed and appreciated.
- The EnergySmart Team 🔥🏠
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
“Energy Smart is fantastic! The team is professional, reliable, and really knows their stuff. They explained everything clearly, showed up on time, and delivered great results. I’ve already noticed the savings, and I couldn’t be happier. Highly recommend them!”
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for sharing such a lovely review. We are so pleased to hear that you found our team professional and reliable and that everything was explained clearly. It is wonderful to know that you are already noticing the savings and that you are happy with the results. Your recommendation means a great deal to us and we truly appreciate your kind words.
- The EnergySmart Team 🔥🏠
The Boiler men
A job well done lovely men and very professional, listened to my requests ,and very helpful with alterations that I needed Quiet and courteous. Thank you all very much .
5. syyskuuta 2025
Vastaus yritykseltä EnergySmart
Thank you so much for your kind words. We are delighted to hear that our team was professional, attentive, and helpful with your requests. Your feedback means a great deal to us, and we will be sure to pass your compliments on to the team.
Very good and clear communication
Very good and clear communication. We knew each stage of the procedure, the order of things which we feel is so important to obtaining the desired outcome. So a big thank you to Energysmart.
2. syyskuuta 2025
Vastaus yritykseltä EnergySmart
Thank you so much for your kind words. We are really pleased to hear that you felt well informed at every stage and that our communication helped you feel confident in the process. Clear guidance is something we always aim to provide, so it means a lot to know this made a difference for you. We truly appreciate your feedback and your thanks have been passed on to the team.
- The EnergySmart Team 🔥🏠
Dangerous
Tore the house apart made it uninhabitable for 3 months, 2 years later the heating system still doesn't work. The stress had a major detrimental effect on my father in law who has since passed away and my 92 year old mother in law is looking forward to another cold winter. Complete charlatans and even ofgem doesn't seem to care.
Before energy smart came the heating and hot water worked perfectly.
PS: since this review Energysmart have reached out explaining they have had a complete change of staff and want to help. This is the first proactive thing they have done so watch this space...
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you for taking the time to share your experience with us.
You are now in direct contact with our lovely customer service manager Rachael, who is working with you personally to make sure your concerns are listened to and acted upon. As you mentioned, we have recently had a complete change of staff to ensure that our customers are always at the forefront of everything we do.
We are very grateful you reached out and gave us the opportunity to listen and hopefully put right any difficulties you may have faced in the past.
- The EnergySmart Team
Professional and punctual staff great…
Professional and punctual staff great job from start to finish
29. elokuuta 2025
Vastaus yritykseltä EnergySmart
Thank you for taking the time to leave us a review!
We are so glad that you've had a great experience with us. We hope you enjoy your energy saving measures for many years to come!
- The EnergySmart Team 🔥🏠
The guys that were here doing the work…
The guys that were here doing the work were courteous at all times and knowing our disabled they worked from me which was great and the work they done was very good very good
29. heinäkuuta 2025
Vastaus yritykseltä EnergySmart
Thank you so much for your kind words! We're really glad to hear that our team was courteous and accommodating throughout the job. It’s especially important to us to ensure comfort and accessibility for all our customers, so we’re pleased to know you felt well taken care of. We also appreciate your compliments on the quality of the work, we’ll be sure to pass that along to the installers.
- The EnergySmart Team :)
I recently had internal wall insulation
I recently had internal wall insulation completed under the ECO4 grant, and I couldn't be happier with the experience. The team was absolutely lovely and incredibly professional from start to finish. They made every effort to keep my home as clean and tidy as possible throughout the process, which I really appreciated.
A huge thank you to both the office staff and the engineers who were very accommodating, working around my schedule and keeping me informed every step of the way.
I can't thank them enough for what they have done for us! Will be recommending to our friends and family!
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your kind words and wonderful feedback! We're absolutely thrilled to hear that you had such a positive experience with your internal wall insulation under the ECO4 grant.
Our team always aims to deliver a professional service with minimal disruption, so it's great to know that their efforts to keep your home clean and work around your schedule made a difference. We'll be sure to pass your thanks on to both the engineers and office staff — they'll be delighted to hear your appreciation.
It truly means a lot to us that you would recommend us to your friends and family. Thank you again.
The EnergySmart Team
I don’t really write reviews so making…
I don’t really write reviews so making an exception for this one, we had one of the most amazing lovely young man at our house earlier to conduct a survey. A gentleman with the patience of a saint, I have a severely ill daughter who needs constant monitoring and a husband who is bed bound due to having a severe stroke, this individual made it his business to kindly assist me with my duties as well as carry out his own work. He carefully worked around the house making sure not to disturb my husband or daughter and conducted his survey in a professional manner, I salute you sir thank you so much an absolute asset to the business.
7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for taking the time to leave such a heartfelt review. It truly means the world to us, especially knowing how much you have on your plate. We’re incredibly proud of the team member who visited your home – your kind words about his compassion, professionalism, and patience are deeply appreciated. He will be thrilled to know the positive impact he made during such a sensitive and challenging time for your family. Wishing you and your loved ones strength, comfort, and continued support.
Many thanks,
The EnergySmart Team
I had a few issues with the new system…
I had a few issues with the new system initially. The plumbers missed a bypass valve and left a few leaks and the solar guys fitted a to low rated fuse. I was pleased to hear that energy smart had stopped using those people and they were very helpful in sending and electrician and plumber several times to iron out the errors. Its a complicated system and one should expect that these errors can sometimes occur. The main thing is there willingness to correct those teething problems. Racheal was brilliant in organising the repairs. Many thanks Energy Smart and especially Racheal.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you for your honest and balanced feedback. We truly appreciate your understanding and patience as we worked through the initial issues. While we regret the complications you experienced early on, we're glad we could resolve them promptly and to your satisfaction. We're especially pleased to hear that Rachael was able to support you effectively – we'll be sure to pass along your kind words to her. Your recognition of our team’s willingness to make things right means a lot to us.
Thank you again for your trust in Energy Smart.
Thank you to all the EnergySmart team…
Thank you to all the EnergySmart team for a very quick upgrade to our house. The guys that came to the house to carry out the work were all friendly and polite.
I have knocked 1 star off for a couple of scheduling hiccups.
A shout out to Nina, Rachel and Tina in the office who were all very helpful.
I would recommend this company.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for taking the time to leave us such a thoughtful review. We're delighted to hear that you were pleased with the upgrade to your home and that our team on-site made a positive impression with their friendly and polite approach.
We also truly appreciate your kind words about Nina, Rachel, and Tina! We’ll be sure to pass along your thanks to them!
We're sorry to hear about the scheduling hiccups and appreciate your patience and understanding. Feedback like yours helps us continue to improve and refine our service.
Thank you again for your recommendation! It means a great deal to all of us here at EnergySmart.
Winter’s Got Nothing On Us. Yippeee!!!
Thank You, Energy Smart! You’re terrific to say the least. You revamped and provided warmth to my home. The heating installation is amazing 🤩.
By the way, the staff and entire crew of workmen were so friendly, polite and always ready to help. Thank you Tina, thank you, Stephen (Supervisor), we look forward to winter, yippeee!!!
🌟 🌟 ⭐ ⭐ ⭐
Cheers Team, you all rock!
27. toukokuuta 2025
Vastaus yritykseltä EnergySmart
Wow—thank you for such a glowing and heartfelt review! We’re absolutely thrilled to hear that you’re happy with your new heating installation and that your home is now filled with warmth and comfort.
It means the world to us that you took the time to acknowledge our team. Tina, Stephen, and the entire crew truly appreciate your kind words. We always strive to provide not only excellent workmanship but also a friendly and supportive experience from start to finish.
Wishing you a cozy and joyful winter ahead🔥
Eco4 survey
I have been very impressed with the way Jay has carried out the survey today. He has explained everything as he has gone along, tidied up behind himself as he was working and overall very pleasant experience.
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your kind feedback. We're delighted to hear that you had such a positive experience with Jay. He takes great pride in his work, and it's wonderful to know his professionalism, clear communication, and attention to detail made such a strong impression. We'll be sure to pass on your kind words to him. Thanks again for taking the time to share your experience!
Tina’s help has been absolutely…
Tina’s help has been absolutely amazing, she has maintained contact via email and telephone updating me regularly on where I stand with the Eco 4 application, I was over the moon to hear I qualified and have just had my survey done by a lovely young man by the name of Jay and what a breathe of fresh air he is, he’s been very efficient and polite.
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you so much for your lovely feedback! We're thrilled to hear that Tina has been such a great support throughout your ECO 4 application process—she truly goes above and beyond to keep everything on track and our customers informed. We're also delighted that Jay made a great impression during your survey visit. It's always wonderful to hear when our team members are described as polite, efficient, and a breath of fresh air! We'll be sure to pass on your kind words to both Tina and Jay. Thank you again for sharing your experience!
Property survey
Hamzi was a very polite young man who explained his survey role and got on with the task in hand. With very little disturbance he collected the data, asked for clarification where necessary and was professional throughout.
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnergySmart
Thank you for your kind words and thoughtful feedback. We're so pleased to hear that Hamzi conducted the survey with professionalism and courtesy. It's great to know he was respectful, efficient, and clear in his communication throughout the visit. We'll be sure to pass on your comments to him—he’ll be delighted to know his efforts were appreciated. Thanks again for taking the time to share your experience!
100% recommended
100% recommended, The team who work in the company are incredible, super professional and helpful, I want to highlight Rachael from the customer service department who was always incredible supportive and made thinks happened.
The work was completed to a high standard, super fast and left everything tidy. Our house is now warmer, Very satisfied customer
27. toukokuuta 2025
Vastaus yritykseltä EnergySmart
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you had such a positive experience with our team. It's especially lovely to hear your kind words about Rachael—she truly is a valued member of our customer service team, and we'll make sure your praise is passed on to her. We're also delighted that the work was completed to a high standard and has made your home warmer and more comfortable. Thank you again for your kind words and for choosing us!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.