EMMIOL Arvostelua 

It is absolute scam. After failure on time delivery and a number of my push e-mails, I was informed that the item is out of stock. I have refused their replacement offers and asked to cancelled order and full refund. I bought the item elsewhere. Few days later, after the order was cancelled they informed me that the item was sent out. Ship out date was after order cancellation. I didn't accepted it. Now they refuse to refund until I send them the item back to China! They said, that shipping charge is deducted from refund and additionally I pay return shipping cost! In this way they expect me to pay for all their failures!! In addition, they asked me to cheat on shipping documents and undervalue the item on custom declaration, to let them not pay the custom duty! Is it legal?
Moreover I've got impression that their customer service is a chatbot that keep answering emails with the same text without understanding the problem. I asked them for full refund and arrange collection from delivery address. Their customer service "chatbot" keep answering the same request of sending back the item and pay for shipment. Terrible!
Avoid!

Regarding Emmiol reply. It is Chatbot! It keep answering without understanding the matter. Where did I mentioned it doesn't fit? The case is not if the item fits or not. I do not care what they send, as it was shipped out after order was cancelled - without my approval. So it is not mine and I do not need it.
It is 07/03/2025 and still there is no any response from Emmiol, even if I have updated requested information about the order.

Would have give them zero stars if possible. Avoid this website at all costs. Took my money, received no parcel and the only way to contact them is via emails which they don't reply to.
Do not waste your money

Der bestellte Artikel (Hoodie aus Baumwolle) ähnelte ausser hinsichtlich des Musters noch nicht einmal dem zugesandten Artikel (Trainingsjacke aus Kunstoffmaterialien). Nach vielen, vielen Mails wurde immer noch kein Geld zurück überwiesen, nicht einmal eine Teilsumne, auf die wir uns runterhandeln liessen. Der Rückversand nach China müsste selbst bezahlt werden. Betrügerfirma.

Materialien sind eine Katastrophe, nichts sieht aus wie in den Bildern und alles ist viel zu klein. Die gesamte Bestellung ist eine Katastrophe und es gibt über die Website keine direkte Möglichkeit die Sachen zu erstatten.

Non acquistate da questo sito. Ho ricevuto un prodotto difettato e completamente diverso da quello mostrato sul sito. Ho chiesto un rimborso ma è possibile riavere i soldi spedi solo riinviando la merce (il prezzo per restiturli supera il costo dei pantaloni). Non ho potuto risolvere neanche con paypal, che ha dato ragione al venditore. Vedo, secondo le recensioni che ho letto, che è una tecnica usata spesso da questo venditore. Una vera e propria truffa

I ordered from their website two weeks ago and have heard nothing since. Very unprofessional and definitely a scam. Their items are fairly expensive as well so don’t waste your money as you’ll probably never receive your item. Avoid at all costs!!

None of the products i ordered looked like the photos online, they were cheap and horrible. I emailed emmiol about a refund, they offered me a mere 30%, i was persistant and they eventually offered 50% if i took down my negative reviews which i accepted, i eventually get my refund which is only on one item and they refuse to help any further. I do not recommend buying from this brand, its all resold items from temu and aliexpress.

I received the wrong item and was refused a refund. The customer service is a complete waist of time. My emails have been ignored and the phone number listed on the website is inactive and a waste of time as well. Terrible experience

Alles nur fast Fashion von AliExpress & Co, die teurer weiter verkauft wird.

nicht kaufen!!

Ho comprato un pacco da questo sito non sapendo delle orrende recensioni,spero che il mio pacco non finisca come quello di tutti gli altri.

I love their clothesline so awesome. Thank you so much!

Dieser Shop ist furchtbar.
Die verkaufte Ware ist Fake und so schlechtes Material, das man nur wegschmeißen kann. Die Vorstellung, den bestellen Hoodie anzuziehen, ist ecklig! Das Geld bekommt man nicht wieder. Nach endlosen Mails wird ein lächerlicher Betrag angeboten, der nie ankommt. Gäbe es Minuspunkte, hätte ich die im maximalen Bereich vergeben.
Bestellt hier auf gar keinen Fall!!!!!

The sweater fits and looks how I wanted it to.The material is not cheap and the packaging was secure.The vendor was helpful when it came to tracking my package.

We buy clothes for our daughter more often. She is always happy when the clothes etc. arrive. So far no problems. The service is also good, we have not had to exchange anything so far.We will continue to order.Only the service of DPD is bad,should deliver with UPS next time.

Ordered some items for my daughter like trousers and jackets , she didn't like the fittings of them, contacted Emmiol for refund , they offered 15% , I said I have no use for these items , I want to pay the postage and return them. They haven't replied back , its one of those Chinese companies their return Policy is scam , they have no intention of refund at all. I have learned never to order anything from any company if their return policy says contact support for delivery instructions. if they had proper methods they would have given the full details on their websites.

Ordinati 2 paia di pantaloni.
Arrivati in due settimane.
Taglia e outfit perfetti.
Esperienza positiva

Realice mi primer pedido con Emmiol, y les escribí un correo porque me aparece como pagado, pero necesito saber cuando llegará. Tampoco hay ningun seguimiento del pedido, y es un error, a mi juicio, muy grave. Tan solo espero que me respondan al correo y que la ropa llegue. También tengo serias dudas sobre la calidad, ya que estoy leyendo comentarios muy diversos.
En fin, solo me quedará confiar. Espero no haberme topado con una versión cara de shein...

Another Chinese scam!!! Very hard to return the purchase, many questions asked, you have to email the company to register the return. Instead of sending you a return label, they ask questions why exactly you want to return the item. In my case, I responded that both items don’t fit. The company responded a day later asking which item and exact item number is too large or too small. I responded that both items are too small and too short and that I don’t like the fabric as it is not a real jeans, its some other cheap fabric. A day later I received a response offering me 15% discount if I keep the items. In my case I paid over 95 Euros. I was supposed to keep trouser that I don’t need and save get around 14 Euros refund. The company stated that if there was nothing wrong with the quality then they will not pay for return. Yes there is a lot wrong with the quality! I replied that i still want to return the items. In response, I received a long email warning me about all the many things that can go wrong in return process and that the company of course doesn’t take any responsibility. Beware! Keep your money and go shopping in Europe or USA where there is a law in place and you have rights. Always check impressions on the website, many will have some kind of address in your won country, often close to harbors where the bulk gets shipped. However, the return address you will be emailed is in China!!!

Ich kann nur warnen: die bestellte Ware kam nie an! Der Support antwortet nur mit stereotypen Sätzen (KI?), dass ich mich an den Versanddienstleister wenden soll, dieser sagt die Ware sei retourniert worden, der Versender sei zuständig.
Es wird kein Geld erstattet und keine Ersatzlieferung geschickt. Voller Reinfall!

I ordered a cotton hoodie. I received a hoodie that is 35% cotton, 65% polyester—a cheap piece of garbage. You better believe I initiated a full refund with Paypal. Don't trust this garbage trash ass company.

Edit #1: Either these liars can't read or they're deliberately misconstruing my complaint, but their reply to my review suggests that the hoodie doesn't fit properly? That's not the problem. The problem is they LIED ABOUT WHAT THE HOODIE IS MADE FROM.

Edit #2: these clowns tried to rectify the situation by offering me either (a) a refund minus a shipping fee (because the purchase terms obligate the buyer to pay for return shipping costs unless there is a "quality issue") or (b) a 15% refund (which equals $7.35). But there is indeed a quality issue. I paid $49 for a hoodie advertised simply as "cotton" when it was in fact predominantly polyester. The "quality" of material is not only subpar, but it is the result of purposefully deceitful advertisement. And they think that $7.35 would make this situation better? How cute.

Don't waste your time/money on this company.