Embark Arvostelua 509

I can never login in to your site. I've been a customer since 2010 and I swear this login shenanigans has been ongoing. I dont think I've ever seen a proper online statement. I never can get a hold of anyone. I fear there my money is going. Crazy customer service.

Although there was a bit of delay in paying my sign up fee but it was sorted and since ve had no issues. Thank you

I contacted this company on November 28 to set up pre-authorized payments and immediately provided all the required paperwork. They emailed me back asking for a void cheque, which I sent right away. After waiting three days for a response, they told me I needed to answer security questions—so I did. Then I waited another three days, only to be told that the void cheque didn’t match the paperwork. This back-and-forth kept happening, with each correction taking them days to address.

By December 9—nearly two weeks later—the automatic payments still weren’t set up. I ended up calling them out of sheer frustration. Only after I complained directly did they finally complete the setup.

The whole process was incredibly inefficient. Instead of telling me everything they needed upfront, they dragged it out over multiple emails, each taking days to respond. It caused unnecessary delays and a lot of frustration. Definitely not impressed with their customer service or communication.

The former Financial First was amazing - Embark is awful and I will be looking to switch my children's investments.

I had a very smooth and excellent experience with Erica Quiroz. She explained the plan very clearly and was so patient to answer all my questions. I look forward to moving forward with Embark and sharing it to my family and friends.

I was able to withdraw funds for my daughters tuition in a few easy steps. I had a confirmation that my request was processing right away and my funds were in my bank account in four days. The website is very user friendly and gives you guidance on how to withdraw. Great experience!

"Ruman Manchanda" our consulat from Embark explained and guided from beginning to end in the process of applying RESP for our kids. Her knowledge helped us a lot through the process. I would definitely recommend her services to friends.

Setting up our Embark RESP was easier than I expected. They make it really simple to track our savings and handle everything for us. We’ve already received multiple grants and the growth has been solid.

I’ll be honest — I signed up because they offered the best promotion I’ve ever seen, and while they absolutely delivered on it, what’s kept us here is how effortless they make the whole process. Definitely one of the better decisions we’ve made for our kids. Would confidently recommend to anyone!

After 10+ years with Embark, I contributed $28,000 and my RRSP is only worth just over $40,000. That growth is shockingly low for a full decade.

When I tried to transfer my RRSP in early November, they told me it could take up to two months — something no other financial institution I’ve used has ever required. RRSP transfers don’t take months.

Weak returns and slow service. If you care about your money, look elsewhere.
I wish someone had warned me earlier — don’t make the same mistake.

Mon expérience a été extraordinaire grâce à Priyanka ! Elle m'a offert un excellent service. Priyanka a pris le temps de m'appeler à quelques reprises pour s'assurer que je reçoive un bon service. Elle est compétente, gentille, patiente, polie et très aidante. Elle a fait un excellent suivi de mon dossier. Je lui souhaite tout le succès au sein de Embark, car elle le mérite grandement. Merci pour votre précieuse aide Priyanka !

"Ruman Manchanda" our consulat from Embark explained and guided from beginning to end in the process of applying RESP for our child. Her knowledge helped us a lot through the process. I would definitely recommend her services to friends.

They are holding my money hostage. My parents are trying to take it out of Embark entirely, and it isn't going anywhere. We are being run dry of money from college and vehicle costs for education, and they have absolutely atrocious customer service.

“My overall experience was excellent. The specialist not only explained the RESP withdrawal rules clearly, but also reassured me by confirming how government grants would be returned. I appreciated the thoroughness in processing my request smoothly and the attention to detail in ensuring my monthly contributions remain active. The communication was professional, timely, and gave me confidence that my children’s education savings are being managed responsibly.”

Très satisfaite du service que j’ai reçu

Changement de coscripteur

The guy on the phone was very helpful

I long time customer , something in my family issue , I think they forgot me , but not , they found me again that’s why I like this service too much , thank you ,

I was first hesitant to sign up. But then I received a call from Palak Sahni. She was so helpful and very informative, she put my mind at ease. The service was very pleasant, I felt heard and understood. soon after I signed up! Thank you Palak for your help, you did a fantastic service, very kind and supportive.

Erika quiroz was absolutely amazing!
She was beyond helpful and extremely knowledgeable. She made sure we got the $250 bonus, and helped complete our profile when I was having countless technical issues. I absolutely recommend you request her when calling embark.

Liked the whole experience. Thanks Stella for her professional service!

I recently worked with Ruman Manchanda for setting an RESP account for my kid. From the start, Ruman was professional, knowledgeable, and patient in explaining all the details. She made sure that I understand everything beforehand and made the entire process smooth and stress-free.
I highly recommend Ruman Manchanda to anyone looking for guidance on RESP.