El Monte RV - Las Vegas Arvostelua 

Perfektes "timing" / hilfsbereit und entgegenkommend /

Like RV from El Monte, smart process to check in check out, good kitchen and Sleeping room equipment

Staff was friendly service was great

The RV was 9 month young! Everything is working! El Monte is my partner to rent an RV! I do it 4 times ago last years.
The staff is so friendly everyone give you the time you need !

The RV was mostly fine.
The refrigerator drawers were broken and the ceiling fan didn't work and the water hose we were given leaked and had to buy a replacement.
Otherwise the unit was in good shape, and was clean.

Walk thru at the store was unclear on how gray and black water worked. Hose dumped all over me when removing the cap at first dump site, so I figured it out with wet shoes.

Walk thru on stove and heater was minimal and lots of fumbling to get it to work. Was told some switches on the access panel 'don't do anything' but they do...

It was well appointed but the bathroom was very small. It drove very well and easy. The handover was not very thorough. It was someone who was just learning I think. The second drawer broke as the magnet was faulty when we got the van. Of course there was normal wear and tear on the van. The mattresses and bed was very comfortable. It was nice to pick up left over stuff from other campers.

Everything was great from pickup to drop off!
The only thing I wish was that I got more instructions on the awning and when not to use it.

Great experience and staff was very helpful!

They never responded to my complaint and cheated me out of my deposit

Great staff, fast service, quality RVs. Easy check in and check out process.

At the rental center the staff was very helpful for the pick up and drop off they made that process very seamless

Good service! Nice camper

It was a great trip. Don't get me wrong. It's was 2+ week in a Class B motor home (Sprinter Van) that had troubles and I think the company is stepping back from them. They worked with us on the issues and as a company things worked out OK. But I think that if they are going to do something it should be "all in", not a "kinda in" which was this experience. Would use them again. It was a fun trip!

First time driving rv. Staff was helpful showing us around the RV and answered any questions in SLC. Staff in LV were really nice and welcoming. They were able to quickly check us out. Leaving plenty of time to catch a flight.

I’ve rented road bear a few times already and every single time great customer service and really are considerate, greatest prices as well.

10/10

Highly recommend El Monte RV! From the moment we started planning our trip, everything was smooth and straightforward. Their prices are hard to beat and the fleet offers plenty of great options to suit different needs.
The staff was warm, professional, and genuinely helpful. What really stood out was how fast their support team responded whenever we reached out — absolutely top-notch service.
The only downside was a generator that wasn’t functioning during our trip, which caused an inconvenience.
We’ll definitely be back and will keep recommending El Monte RV to friends and family.

Check in/ check out was quick and easy. The staff were friendly and thorough.

We had a wonderfull time with the El Monte (Road Bear) RV. One way from Vegas to Denver in May. No negative comments on the RV and staff frienliness at all. It was all great!!

Staff remembered me and was very helpful throughout the whole process.

When I was checking in, one of the service members helping had a bit of attitude because I forgot to bring my physical card. She made it sound like I would lose my whole RV reservation since I didn’t have the card. Everything worked out in the end and she was able to use my friends physical card but the beginning attitude was uncalled for and it felt like she was treating us like children in the end. When we checked out the RV we had a different service member and she was stellar. Very accommodating and made sure we were taken care of.