ELKLOOK EYEWEAR Arvostelua 

169
•
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This company offers misleading advertisements, and then does not accept them (a common bait and switch tactic). I contacted the company multiple times for clarification: "This is the text messag... Näytä lisää

Saanut 5/5 tähteä

There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left... Näytä lisää

Saanut 4/5 tähteä

Online ordering was easy. Package took a while but it was received today. Lovely, sturdy packaging-cases, both hard shell & cloth sack. Cleaning fiber included. What is the measuring tool & how do I u... Näytä lisää

Saanut 5/5 tähteä

Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp a... Näytä lisää

Yrityksen tiedot

  1. Silmälasien tukkumyynti
  2. ja myös
  3. Aurinkolasit

Yrityksen kirjoittama

Discover premium prescription eyeglasses designed to elevate your style and clarity—all at an accessible price. Our innovative AR Try-On System allows you to preview frames in real time, ensuring the perfect fit before you buy. Crafted with eco-conscious materials (think plant-based acetate and recycled metal), every pair reflects our commitment to sustainability without compromising on durability.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

169 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 35 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(169)

62 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I found out that this company is a great place to get eye glasses

I wrote a bad review on this company but I regret it; I didn't check my email for several days because I was out of town so, I didn't realize that they tried to contact me to give me information about the eye glasses that I ordered so, I gave them a bad review; the customer service representative called me and informed me of when I would be getting my eye glasses and asked me if I needed anything else so, I apologized to the customer service rep. because I made the mistake of not checking my email. My glasses were in the mail the next day. Great job!

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you ELKLOOK !

So far, ELKLOOK is the best company to shop with for eyewear. Their diverse selection opens your eyes to endless interchangeable styles, color variations, and detailed design options to customize your lenses. The ability to choose blue light blocking, anti-glare, and photochromic features at such an affordable price is something I have yet to find anywhere else in the world of stylish eyewear. Even further, customer service is 10/10. Timely responses and urgency to fulfill customer experiences. My glasses are perfect for my day to day functions, always being complimented, and so comfortable that I can keep them on for long periods of time and forget that I’m wearing them.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I absolutely loved my glasses

I absolutely loved my glasses! They turned out exactly as I imagined—I had them made with my prescription, and they are PERFECT. I’ll be wearing them all the time. I thought they would take longer, but the delivery time was exactly as estimated... I am so happy! Thank you, ELKLOOK.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I absolutely love my new glasses

I absolutely love my new glasses. I purchased the Elisha with toppers and I could not be happier. Customer service is quick to respond and answer any questions quickly along the way. Buy your glasses now !!

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Style, Function, & Fun

There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left wondering where my order is, again.
I ordered an additional magnetic prescription set because my first set is FIRE!! Seriously, I'm in love! I cannot wait until this new set arrives!
TRY ELKLOOK!! Get a magnetic set. You won't be disappointed.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

RIDICULOUS!!!!!!!!

Now
My order is coming to NY

BUt the latest shipping info
has it coming to Pennsylvania

THEN .......wait for it !!!!!!!

Sent to Texas !!!!!!!!!!

You cant make this up
its a comedy

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
ELKLOOK EYEWEAR-logo

Vastaus yritykseltä ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

So sorry for the inconvenience, would you mind sending us your order number? We would like to check the shipping information for your order now.

And we will use the experience to check the arriving time for your order.

If the package met some problems, we will be responsible for it.

Here is our contact method below:

Service@elklook.com
Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

Saanut 2/5 tähteä

Incorrect prescription

LOVE my frames, however…. It took two months to receive them and I cannot see out of them. They are prescription with progressive bifocals and I am going to have to take my frames to my eye doctor to put new lenses.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
ELKLOOK EYEWEAR-logo

Vastaus yritykseltä ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

So sorry for the inconvenience, would you mind sending us your order number? If the prescription type is not proper, we can remark the eyeglasses for you, here is our contact method:

Service@elklook.com
Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

Saanut 1/5 tähteä

This has been a real joy…not.

This has been a nightmare. I ordered glasses a month ago and still haven’t received them. I even paid for the insurance that covers you in cases like this and they have only offered a “10% refund.” My glasses are supposedly somewhere in NJ. The insurance clearly states that it will refund even due to late delivery. When I ordered my glasses it said two weeks, not one month. Tariffs or not, customer service isn’t great.

9. helmikuuta 2026
Oma-aloitteinen arvostelu
ELKLOOK EYEWEAR-logo

Vastaus yritykseltä ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

We are very sorry for the unpleasant shopping experience.

We are happy to help you resolve this issue.

Please provide your order number or email address, we will arrange our superiors to contact you and solve the problems for you.

We can immediately check your package status and request further compensation. Here is our contact information.

Service@elklook.com

Tel/WhatsApp: +1 (513) 472-1641

Please feel free to contact us if you need help anytime.

Saanut 1/5 tähteä

DO NOT ORDER!!

DO NOT ORDER!!! I ORDERED THESE GLASSES AND THEY WERE NEVER DELIVERED AND THEY WILL NOT GIVE YOU A REFUND!!!! THE OHINE NUMBERS ON THE WEBSITE DO. OT WORK...THIS IS NOT A REAL COMPANY

9. helmikuuta 2026
Oma-aloitteinen arvostelu
ELKLOOK EYEWEAR-logo

Vastaus yritykseltä ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

Really sorry for the inconvenience, would you mind sending us your order number? Then we can check it for you.

Here is our customer service contact method:
Service@elklook.com

Please feel free to contact us if you need help anytime.

Saanut 5/5 tähteä

PHENOMENAL EXPERIENCE

⭐⭐⭐⭐⭐
I truly wasn’t expecting the amazing experience I received. From the very beginning, the customer service was absolutely exceptional. They guided me through the entire process with patience and kindness, even when I was indecisive and probably a little hard to work with. Every question I had was answered clearly, thoroughly, and always in a friendly way that put me completely at ease.
I can honestly say I’ve never had a better experience with an online retailer. The glasses arrived right on time and in perfect condition. On top of that, they went above and beyond by including thoughtful extras, a soft-closing magnetic eyeglass case, a beautiful floral case, and a large, high-quality cleaning cloth. Those little details made the experience feel truly special.
I absolutely recommend this company and will continue to do so without hesitation. Five stars doesn’t feel like enough.

6. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Website sucks

Website sucks, very poor presentation. Impossible to close the IA window.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
ELKLOOK EYEWEAR-logo

Vastaus yritykseltä ELKLOOK EYEWEAR

Dear Customer,

This is ELKLOOK Customer service. We are willing to help you solve the problems.

We apologize for this unpleasant experience. We highly value our users' experience, and we will take your feedback into account and work on improving our service. Please feel free to contact us if you have any further suggestions.

Could you please tell us your specific questions? Then we can help you well.

Please feel free to contact us if you need help anytime.

Saanut 5/5 tähteä

Gorgeous Elklook products!

Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp and stylish, unique and very well made. Their customer service is excellent as well! I highly recommend Elklook - I’ll be purchasing more glasses in the near future!

15. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Hello, my glasses were bigger than what fit me online and they immediately offered to replace them for free. Within a week, they shipped my new order. I am very humble and grateful.

12. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I love the pair of Tinff Blue Light…

I love the pair of Tinff Blue Light Blocking Cat Eye Glasses for women I purchased recently. They're lightweight yet sturdy and very chic - get compliments on them all the time. I put prescription lenses in as most frames offered by opticians aren't that attractive and are hundreds of dollars more than these!

27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best customer service ever

I bought a pair of really scarce frames that I had been looking for for months, and they were a real bargain. The prescription I sent in was poorly typed by the MD and Elklook misread it and sent me a pair with lenses that didn't work. When I pointed this out they realized the error and sent me a correct pair absolutely free. They were completetly friendly and nice about it and did it fast. Best customer service ever

23. kesäkuuta 2025
Oma-aloitteinen arvostelu

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