eJuiceDB Arvostelua 

216
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Always great products at unbelievable prices. Amazing customer service. I’ve been purchasing from this company for years and years. And I will never buy anywhere else. If you have an order issue, they... Näytä lisää

Saanut 5/5 tähteä

I had received a device that didn’t work, reached out to them and had a response in hours! Not days, hours! Everyone was so friendly, helpful and most importantly knowledgeable about the product and p... Näytä lisää

Saanut 5/5 tähteä

I've never had a problem with receiving my packages until this last time. I was waiting like 3.5 weeks and I emailed them to find out whats going on and it was less then 6 hours they emailed me back... Näytä lisää

Saanut 5/5 tähteä

Great prices. Fast delivery. I did experience an issue with Fed Ex at no fault of eJuice-however, their cs rep Evelyn, was out of this world amazing at her job and resolving my issue. eJuice also... Näytä lisää

Yrityksen tiedot

  1. Sähkötupakkamyynti

Yrityksen kirjoittama

eJuiceDB.com is your best online choice for 1300+ top eJuice/eLiquid vaping ecig brands. Get the brands you like to vape at the prices you expect!


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

216 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(216)

56 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I like it!

I don't understand all the negative reviews. This is a good product, at a good price, from an established business with superb customer service. What's not to like?

21. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best vape site I've found.. 5*

I had an issue with one vape product and they were so fast solving the issue and making sure I was happy. I always order from eJuiceDB because they ship fast and prices are great. 5* company.. highly recommend them.

3. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

They are the best

They are the best, great customer service super fast shipping great prices. Thank you eJuiceDB is the best online vape store.

5. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

My name is Christopher

My name is Christopher. I placed an order for 4 ct. of the 6mg of Guava Peach and received 4ct. Of the 3mg instead. I ordered 6mg. Also the XXX Strawberry (non mentol) I never even received at all. Yet you took my money. The only items that I received correctly were the 4ct. Of the 6mg of the X2 Noms. Can someone get back with me about this issue that needs attention.

I have ordered several times from them and never! Had them send the wrong mg of nicotine until now. And Not! Sending my 4ct. Xxx Strawberry. They are thieves! They took over $80.00 of my money. They even have on their website that no one! can no longer call them. Only email them. Don't order big orders if you don't believe me. That's wen they keep half your order. And you won't hear from them. BEWARE! OF THIS SITE.THEY ARE THIEVES! Straight up! I'll be buying from a local tobacco store near me from now on. EjuiceDB.com rating are A 2.9 that's terrible! Scammers everywhere nowadays. Can't trust anyone anymore! Thanks A lot! For literally nothing!. I'm giving you a one star because their's no zero. EjuiceDB.com You SUCK! Buyer BEWARE! (DON'T order A Big Order) They are thieves!!!!!!!! They WILL! Keep half your order.

24. tammikuuta 2024
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hi Christopher, we got your email and responded asking for photos of the product you received so we could get you the right ones. But we have not heard back. The email should be from support@ejuicedb.com . Please check your spam just in case it went there. We would love to get this resolved for you.

Best,
eJuicedb

Saanut 5/5 tähteä

I have been ordering for years and…

I have been ordering for years and never had a problem I even use the subscription service they offer and I really like that only thing I would say is with the subscription orders if juice is out of stock is there some way to notify that the subscription will be skipped otherwise love this company and service

19. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Customer support

I have never had an issue with getting any issues I may have had with eJuiceDB resolved. Alejandra is great with making sure you are satisfied with your order and will take all steps necessary to keep you happy. Only issue I have with this company is the selection of juice brands they carry, vape products and accessories. I only wish they carried more brands from others than a selected few which still gives you great choices at really great prices.

17. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Meticulously failing the consumer

I'm not only confused by the actions of a company so frequently reviewed as having ridiculously late product delivery and poor customer service. I'm also hurt by the company's obvious apathy towards their client base and disgustingly proven poor business etiquette and lack of professionalism. Most companies when given consumer feedback via reviews seek to alter their actions or find ways to change their customers' opinions. This is one facet that easily sheds light on the greater collective of problems associated with VaperAnger, or EjuiceDB. The company's "gem" that the facet belongs to is called Unethical Relevant Business Practices and Services (URBS). This is a first for me, as not unlike most people, most businesses strive to keep positive relationships with the people they interact with. Unfortunately, with some businesses and some people, dishonesty and neglecting ethical practices mark the key to profitability. Although Google says I'm in the top ten percent of its read reviews, I am still finding myself plagued with the luck of falling into a metaphoric vat of Lobster Thermador; only to rise out of it with ashes in my mouth. I placed my order #DB2480... containing among other things, 2 bottles of Country Clouds blueberry cornbread pudding 50mg nicsalt. I received no purchase confirmation email, no appearance of my order on Route (the app they claim their orders are insured by), and the order listed in my purchase records as being "partially fulfilled". As I was very excited to see the Country Clouds products available, a taste I LOVED a few years ago that I haven't been able to find in years, I was quick to make the purchase. Only now, two days later, to see that this isn't a one-time issue for EJuiceDB or VaperAnger (another sign of companies with shady practices being name changes to avoid public acknowledgment by correlation) but a habitual occurrence. Aristotle said, in his work (Nicomachean Ethics), "We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Unfortunately, EjuiceDB displays many prominent, unrefined, and overall disappointing habits. To VaperAnger, I kindly ask, Can you please stop with URBS and expedite the correct fulfillment of my order? Since the majority of the few replies I see here are made by Laura, I'll ask you. Laura, please help give me a reason to change my review.
I am glad to have heard from you all. It's really good timing too. Although I placed orders with both ejuicedb and element vape within an hour of each other on Christmas. Element Vape is in California and ejuicedb/ Vaperanger is in New York. Meaning, somehow, packages from 2700.5 miles away took 3 days to arrive with hardware (vapemod kit, an extra tank, and an extra set of coils) was in my hands in Florida; eight days before a lighter package using the same shipping company traveled 1147.29 miles. I have dyscalculia and ADHD so I don't claim to be good at math by any means or degree. Yet, even I, the man too cheap to pay expedited shipping on either package can see a disproportionate flaw in the VaperAnger, distance/ time ratio. All of that being said, I did receive my order on the 5th. So I gave an extra star each for 2 reasons. One is that the full order did arrive, albeit, a week and a half after purchase. Two being that I have the satisfaction of tasting the first nic salt I fell in love with after a couple of years of missing the flavor, long enough to feel nostalgia and elation finally tasting it again. The question about wanting to make things right, or rather your response to my original post has a glaring poignancy when taking into account that it came A. at the fortnight mark, and B. that the 5th was a Friday and it was the Monday following that it was posted. Enough time that anyone with the tracking number could verify it had been delivered. The only truly sad part is that to continue enjoying the Country Clouds Blueberry Cornbread Pudding flavor, which I am enamored with, is that it means I must either continue to purchase through VaperAnger or find a replacement if I am to continue vaping.

25. joulukuuta 2023
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hi there we would love to help you further on this. We looked up your order number, but it is missing some numbers to find the right one. Can you please email us at info@ejuicedb.com with your order number in the subject line so we can correct this issue? Or chat with us on our site.

We are so sorry this happened and would love to help.

Saanut 2/5 tähteä

Still waiting on where's my juice my juice..u didn't…

Still waiting on my juice..u didn't have to wait on your money

12. joulukuuta 2023
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hi there we would love to help you with this issue. Please reach out to us in our chat on our website or at info@ejuicedb.com so we can help you locate your order and get this solved for you.

Saanut 1/5 tähteä

Their "rewards" program is a scam

I have been a steady customer of this company for a long time and have placed many orders. They kept telling me that I had built up discount points but I was never able to access them. I emailed their support seven or eight times and never received help. Somebody there named Mafe just kept telling me I did indeed have these points built up. And now, today, the same guy tells me that I don't have any points. Don't trust this company. They are attracting customers by lying about benefits that don't exist.

29. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

THIEVES!!

THIEVES!!! They deleted all of my loyalty points. This is not fair at all. I have been a loyal customer for almost 2 years now and all of a sudden all loyalty points have vanished. "The program has changed", well that b.s. you need to make this right!! Or else, I WILL NEVER COME BACK!

25. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I was sent a different product

I was sent a different product that I did not order. When I emailed the company with proof of order and pictures of what I actually received this is how they replied:

At eJuiceDB.com, As a dropship platform, we rely on our manufacturers/licensed distributors to pack and ship orders on our behalf. That being said, the manufacturer shipped out the Enoubar Compak you ordered.

Thank you for choosing eJuiceDB.com. If you have any further concerns, please don't hesitate to contact us. We are always here to help.

Sincerely,
Missy

I emailed them again and no other reply since then. So basically I am being called a liar even with proof of their error!!!!
I will never order anything from them again.

17. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

scam!

ordered vapes and they said they were out!!! why take my money if you're out?? I asked for a refund, I have heard nothing, Sucky seller Buyers BEWARE!!!!!!!!!!!!!!

30. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If you don't mind waiting a month or more for order processing

First review June 6th: I placed my order on May 31st and it hasn't even been processed yet. I emailed them for help and they told me they aren't in charge fulfilling orders so they have no control over anything.

UPDATE: They emailed me again two weeks ago and promised that it would be shipped out on June 16th. It is now June 21st and my order still hasn't been processed or shipped. This is CRAZY.

UPDATE AGAIN June 29th, 2023. I finally got my package. They sent me the WRONG juice. I received "iced" juice instead of what I ordered. This is complete and utter madness! I waited a month for this... I'm literally dying inside

Order number DB213585

4. kesäkuuta 2023
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hello! I'm sorry for the inconvenience, could you please provide me with your order number so I can take a look? eJuiceDB is a drop shipping company which means that everything is being shipped from a manufacturer/licensed distributor. Sometimes issues like this can happen but we strive to give our customers the best service ever. Looking forward to hearing back from you soon!

Saanut 5/5 tähteä

I ordered a vape and ejuice

I ordered a vape and ejuice. Paid and never received anything! It's been 1 months and 9 days. NO PROBLEM WITH EJUICE!! IT'S FEDEX, WHO HAS DELIVERY ISSUES! My FedEx guy is awesome! They had some subs, who did not take pictures of the delivery address. I never received my order from Ejuice.

31. maaliskuuta 2023
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hello! I'm sorry had this experience, Please reach out to info@ejuicedb.com and I'll make sure to handle it correctly. Best regards, Laura

Saanut 1/5 tähteä

Yay for a company who offers chat but…

Yay for a company who offers chat but leaves chats unanswered just to exit completely. Don’t bother emailing either, you won’t get a response.

28. huhtikuuta 2023
Oma-aloitteinen arvostelu
eJuiceDB-logo

Vastaus yritykseltä eJuiceDB

Hello! I'm sorry had this experience, our main priority is reply to our customer's request's providing them the correct solution in the fastest way we can. Please reach out to info@ejuicedb.com and ill make sure to handle your request correctly. Best regards, Laura

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