EGR Auto Arvostelua 

305
•
TrustScore 3.5/5 tähteä

3,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Despite finding the Ad on the internet, I was able to talk to a real person at EGR to explain what I needed to buy. Even though I had to buy the whole protection pack when I only needed one part, the... Näytä lisää

Saanut 2/5 tähteä

the flare was great value for money but the fitting kit was an absolute rip off,how you can charge that much for sealing tape is a disgrace

Saanut 1/5 tähteä

Extremely poor customer service from EGR. Almost a month after we cancelled an order, EGR failed to action the cancellation and sent the part anyway. It also took nearly a month for the refu... Näytä lisää

Saanut 5/5 tähteä

Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autotarvikkeet

Yrityksen kirjoittama

EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

305 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(305)

40 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

2023 Ford Maverick hood protector

Very nice kit took me less than a half an hour to put it on the truck I like this kit better because it uses screws to bolt it on the hood and some of the high end other kits only use double-sided tape that could fail and fall off your truck. Thank you EGR for making a very easy product to install

16. marraskuuta 2023
Oma-aloitteinen arvostelu
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi William, thank you for the feedback and hope you enjoy your EGR products.

Saanut 5/5 tähteä

2024 Ford Everest Platinum Fender Flares

Had painted EGR Fender Flares fitted yesterday by a true master craftsman Josh @ EGR Brisbane. My 4x4 is brand new and it has been covered in $10k of PPF wrap so the degree of difficulty was higher than a normal fender install job. Josh put in an amazing effort and his attention to detail and willingness to go above and beyond to get the best result while keeping me informed and updated as he progressed was reassuring. I 100% recommend EGR to install your products.

13. marraskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thank you for the great feedback - we have passed this onto Josh who takes a lot of pride in his work. Hope you enjoy your EGR Flares

Saanut 5/5 tähteä

Great Bit Of Kit

Was reasonably easy to fit, even for someone with limited DIY skills such as myself. Have driven on some dusty road so and so far it seems to work okay; however, the real test will come when I head off on my trips next year in the mid-west and Goldfields Regions of WA.

14. marraskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi Karl, thanks for the review and glad to hear you are enjoying our Dust Defender. Would love to see some pics and videos of when you do head off on your trip to the mid-west and goldfields so make sure to share them to our socials. Enjoy your EGR product.

Saanut 5/5 tähteä

Amarok Canopy

Delivery - Very Prompt - about 3 weeks after ordering.
Very well packed for shipping.
Top quality product well made with an excellent finish.
Fitting instructions....good.
Downside... Interior light is poor.... too small.
Switch is not easily accessible, Light is not solidly mounted to the Canopy and moves when the on button is pressed....

5. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thanks for the review John - will take on your feedback re the light and pass on to the team to see what we can do it better. Hope you enjoy your canopy!

Saanut 1/5 tähteä

EGR exploding Windows on canopy.

I bought my EGR canopy second hand. Had no issues all working order... when it was hot one of the rear side glass windows imploded/exploded out of warranty of course, I got fixed thankfully through insurance but was incredibly hard to source the replacement... just last week the opposite side imploded/exploded, ive learnt via the first window debacle that when they're manufactured with imperfections the Windows can explode in the heat... what are the chances of 2 Windows doing it? Obviously shoddy workmanship, I am disappointed with this brand product and will never buy anything EGR again.

6. marraskuuta 2023
Oma-aloitteinen arvostelu
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi Steph, thanks for the feedback and sorry you've had some issues with your glass. Would you please be able to provide what vehicle the canopy is for as well as the item number. As you will be aware canopy windows are made from safety glass and some times the smallest knock can sit dormant for months until eventually the window cracks, unbeknown to the owner. At EGR we make genuine canopies for most of the motor companies in Australia for decades and our superior workmanship and quality is why they trust us to do so. There is no record of you contacting EGR in our system, if you have please lets us know who you spoke to or alternatively please feel free to discuss to contact us at hello@egrauto.com or 1300 320 338. Thank you Steph.

Saanut 3/5 tähteä

Found the fitting instructions layed…

Found the fitting instructions layed out was fine but the wiring on the product was about a 1m short. If it was someone that didn't know how lengthen it it would be a problem

9. lokakuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi Lloyd, thank you for your feedback. We will forward this onto our team to ensure something like this does not occur again.

Saanut 3/5 tähteä

Too many delays

I ordered the panopy on 29th of September, to be fitted at my home address, although this was more expensive, I thought it would be easier. I got a message to say it was delivered to the installer on the 12th of October and I would be contacted with an installation date. I didn’t hear anything for a week so I decided to chased it up. I was told that the hoist that they use to lift the canopy into place was allegedly broken and I would have to take the vehicle to a workshop to be fitted, I would be contacted with the details. Another 4 days went by and no one contacted me so again I had to chase it up. I was given the details as to where to take the vehicle for fitting and would be contacted by them. A few more days went by and again no one contacted me. I chased it again and finally managed to get an appointment for the 1st of November so all and all over a month to get it done and a lot of stress.
Yes, the product is great but EGR are not very good at keeping their customers informed or apologising in any way for all the delays and stress they’ve caused.

29. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi Mano, thank you for your review. We understand your frustrations and apologise for the time it has taken to have your order fitted by one of our EGR fitters. Unfortunately, we had some complications which hindered the progress of the fitment but this is no excuse for the lack of communication. We will forward this onto our customer service team to ensure we do not have a situation like this occur again. We hope you enjoy your product!

Saanut 5/5 tähteä

1st time customer. 10/10

Easy ordering process. Good communication from seller.
Quick delivery and most of all, the parts ordered where as described and of top quality.
Easy to follow instructions for installation.

25. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thank you for the fantastic review Matt. We hope that you enjoy your new EGR products!

Saanut 5/5 tähteä

Very easy to get online and order

Very easy to get online and order the keys that we needed. It arrived the next day.

19. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thank you for the great review Eamonn! Glad we could help you gain those spare keys.

Saanut 5/5 tähteä

Super easy online ordering and payment…

Super easy online ordering and payment process, backed up by friendly customer service to ensure you are getting the products you want for your vehicle!

18. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

We're glad you had a great experience Andy! We will forward your words onto our customer service team. Thanks!

Saanut 5/5 tähteä

Canopy vent

Delivery was very fast.
Clear concise installation instructions made it easy to fit.

12. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thank you for the fantastic review Rob. Enjoy your new Canopy Vent!

Saanut 1/5 tähteä

I need someone to contact me from EGR…

I need someone to contact me from EGR to discuss a major issue please

8. elokuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Hi Norm, we have received your message this morning outside of working hours. Our customer service team will be in contact as soon as possible.

Saanut 5/5 tähteä

A++ Service

Fast service and second time purchasing from EGR Auto

3. syyskuuta 2023
EGR Auto-logo

Vastaus yritykseltä EGR Auto

Thank you for the review Lorne! We love our repeat customers and it's great to have you back. We hope to see you again in the near future.

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