I have been using Edible Blooms for years and they never disappoint. They have options for all occasions and are available in other countries so I often send a birthday chocolate bouquet to friends/fa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I live in Ireland and I couldn't find a courier who would deliver to London .I found Edible Blooms online and I'm absolutely delighted. They didn't disapoint. My daughter received her gift on time ,... Näytä lisää
Yritys on vastannut
The chocolate bouquets from edible blooms are gorgeous, I've ordered 2 now as gifts, and they are so well received for being unique and attractive. It's a lovely change from regular flowers or a box o... Näytä lisää
I was regularly informed by DHL wrt delivery tracking. This order was fm Singapore for my niece's graduation in UK. Be good if a picture of actual bouquet was sent to my email. I jd a previous florist... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Edible Blooms UK creates gifts with a difference, delivered globally. Their Edible BloomsTM can be customised for corporate gifting and are ideal for the person that has everything.
Yhteystiedot
Chester House, 1-3 Brixton Road, SW9 6DE, LONDON, Yhdistynyt kuningaskunta
- 07955818472
- hello@edibleblooms.co.uk
- edibleblooms.co.uk
4,4
Erinomainen
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The recipient was thrilled by the gift.
13. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Yay! Happy they liked your gift Dorothy :)
Carla & the Edible Blooms Team
I think the flowers are going to make…
I think the flowers are going to make my granddaughter very happy indeed as they are her favourite chocolate
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Linda, what a lovely review to read!
Thank you so much :)
Carla & the Edible Blooms Team
We are happy with our purchase
We are happy with our purchase. A gift that arrived in time and looked amazing.
10. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
We're so happy you're happy Chris :)
Thanks for the great review!
Carla & the Edible Blooms Team
Ordered for a present
Ordered for a present, glad I did as they looked so nice. Would highly recommend.
8. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you for your kind words :)
Carla & the Edible Blooms Team
From the Netherlands
Great experience.Ordered from the Netherlands. Delivery the day I chose and it was delivered on time :)
Thank you
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you for choosing us Lorrain! Glad we could help :)
Carla & the Edible Blooms Team
Bad Experience
I ordered the Moet luxury gift hamper and paid extra to have it delivered on Saturday 20/8 as my daughter is hosting a party at home. She was home all afternoon preparing and didn’t hear any door bell ringing, but received a text message that the delivery had missed her and would come back the day after. As she’s going on a trip the next day, the delivery was scheduled on Friday 26/8. When she got the hamper, all the chocolates are melted and not edible.
If the delivery team can send a text message, why can’t they call her? As they had sent a message to my daughter about the slot of delivery time and there’s a surcharge for Saturday delivery, I think all recipients will be there waiting for the delivery. I wonder if the delivery team actually came.
The storage of the hamper during the 5 days is another issue. It’s a shame that the foodies are not edible.
26. elokuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Karen,
I'm sorry to hear of your experience :(
I have checked on your order and it appears that the courier did try and deliver on the day requested at 15.30, but they had no answer. They loaded an image on the tracker showing the front door at the address on the day of delivery. The courier then received a request from the recipient to re-deliver on 26th, we don't have visibility of these requests if it's done directly with the courier, so we were unaware that it was being held by the courier for 5 days, which may have caused the chocolates to melt during that really hot period :(
The text/email messages are automatically generated by the courier's system (again directly to the customer, so we don't have access to it) so it's not a manual text that the driver sends. I completely understand your disappointment, sadly drivers deliver around 200 parcels a day, so with the best will in the world they'd not be able to call each customer, and they don't have the facility to do so since communication is automated.
If you'd like to contact us directly on hello@edibleblooms.co.uk we can try and make it right :)
Carla & the Edible Blooms Team
Very good and absolutely satisfied ☺️🤩.
7. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you so much Robert!!
Carla & the Edible Blooms Team
Great experience
I am in a long distance relationship and ordered these flowers for my girlfriend for our one year anniversary. She loved them and was so happy. This was a wonderful experience!
7. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Tim,
So glad we could help you both celebrate from afar! :)
Carla & the Edible Blooms Team
Recipient thrilled with the chocolate…
Recipient thrilled with the chocolate bouquet I sent especially as she had had so many flowers. Definitely recommend
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
So good to hear this Lynne!! Thanks for your wonderful review :)
Carla & the Edible Blooms Team
Great service
Great service
Lovely bouquet of chocolates
Would definitely recommend 😁
26. elokuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you so much Susan!!
Carla & the Edible Blooms Team
Delivered the wrong product
Delivered the wrong product. When I let them know they said that they no longer stocked the advertised product. Now I’ve got to mess about with arranging a courier, returning the product and messing about for a refund of the cost and also courier.
2. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Gary,
I'm sorry to hear you were disappointed.
The image on the website did show the right product- Corona Bottle 330ml, but you are correct that the description said 200ml, so you received large bottles than advertised :(
A collection has been arranged and paid by us, so you don't have to worry about organising the return :)
Carla & the Edible Blooms Team
Very disappointed
Very disappointed. Placed an order to be delivered today & has not been received by the recipient.
A special day that I wanted to acknowledge for a special friend. I have had to ask my friend if she has received my gift, so the moment has been spoilt. Never have used this company before, unlikely I would in the future or recommend to anyone.
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Geanna,
We spoke on the phone earlier today :)
This order appeared as declined in our system, which means it could not be processed. This information is provided by the bank, and they should have also sent you a notification informing you of the issue.
We are investigating at our end with the information you provided, and in the meantime a replacement was sent :)
Carla & the Edible Blooms Team
I ordered as a gift for a friend
I ordered as a gift for a friend, she said they looked really nice.
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
So happy to hear this Mrs Coe :)
Carla & the Edible Blooms Team
I paid extra to have it delivered on a…
I paid extra to have it delivered on a Saturday, but they are delayed. It has been 5 days, and the package has not been delivered yet. Very unacceptable!
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Sheila,
I'm so sorry to hear this :(
I have looked into your order and it was collected from us last Friday, looking at the tracker it appears that the parcel has been held since, with a note saying that it was damaged in transit!
This was not communicated to us by the courier, which is unacceptable, but they tell me they did send a notification with an image to the customer email address provided, did you receive anything??
Please contact us directly via email on hello@edibleblooms.co.uk so we can make it right, as we were unaware of this until we read this review :(
Carla & the Edible Blooms Team
Super fast delivery .beautiful flowers…
Super fast delivery .beautiful flowers well boxed ..excellent will definitely order again
6. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thanks Wendy!! We look forward to making your next gift :)
Carla & the Edible Blooms Team
I was looking for something different
I was looking for something different, a little thank you with a bit of bling!
Our friend was very impressed with the presentation and said he it was very unusual.
Thanks Edible Blooms!
2. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you!! Happy we could help! :)
Carla & the Edible Blooms Team
Very Happy with my Purchase
The delivery was for new parents after a very traumatic birth of their first child. They were over the moon with the donuts, beats flowers and baby clothes any day.
2. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Barbara,
I'm glad we could spread some smiles after such a difficult time.
Carla & the Edible Blooms Team
Amazing Service
I ordered these sweet treats to brighten my daughter day after her first week studying abroad in London. The communication until that items arrived was great. She loved the strawberries and said they taste AMAZING. Will definitely use your services again!
1. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thank you Rashada! We look forward to making your next gift! :)
Carla & the Edible Blooms Team
Fantastic service
Fantastic service! Delivered on time, goods look exactly like the advertised
2. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
So happy to hear this Sandra!
Carla & the Edible Blooms Team
Lost delivery
The arrangement was beautiful however, it was delivered to the wrong address which messed up the plans I had because we had to reroute and wait for it to ensure it wasn't stolen outside the door.
31. elokuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Monique,
I'm terribly sorry to hear this, we were not aware of this and I can see that the address we booked it for is the correct one and it was marked by the courier as successfully delivered, so somehow DPD's driver must have left it at the wrong address??
Thanks for letting us know.
If you contact us directly via email we can try and make it right :)
Carla & the Edible Blooms Team
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