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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Claire sold me a hybrid inverter and a pylontech battery listed as new . The inverter has lots of kilowatts on the history and the battery was not working showing hight voltage on the inverter. All... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ecovolt’s radiators are by far the best investment I’ve made this winter. They’re stylish, efficient, and warm up my space faster than my old heaters. The Tuya app is the cherry on top – it’s so easy... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I recently had Ecovolt radiators installed in my house. Electrician found them very easy and straightforward to install. The Tuya app is very handy to control the radiators throughout the house. Any... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

The radiators don't register the temperature in the room correctly. Also, customer service is very poor. They have outsourced it to Cara Energy & their service is extremely poor - they don't see... Näytä lisää

Yrityksen tiedot

  1. Lämmityslaitetoimittaja

Yrityksen kirjoittama

EcoVolt Ltd is a fully Irish owned company established in 2009. The company designs and manufactures innovative electric heating, hot water, ventilation and EV Chargers. We are a multi – award winning company and inventors of CeP Carbon Electric Paint Heating System.


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

28 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(28)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Sold broken items !!

Claire sold me a hybrid inverter and a pylontech battery listed as new . The inverter has lots of kilowatts on the history and the battery was not working showing hight voltage on the inverter. All the cells are swollen!! Meny messages back and forth promising to fix the situation but showing no proof and going radio silent on me. Three months of messages later and nothing! I tried one more time to resolve this and I got accused of been abusive and then got ignored again
I was no way abusive I was very upset that I had been conned out of my hard earned money on items that are broken
I wouldn’t trust this company go somewhere else!

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Hello,

We are sorry to hear about your experience. However, after reviewing your comments, we can confirm that the products mentioned in this review are not products supplied or sold by our company and we have no record of this transaction.

It appears that this review may have been intended for another business. If you believe this is not the case, please contact us directly with your order details so that we can investigate further.

Thank you.

Saanut 1/5 tähteä

We installed four EcoVolt electric…

We installed four EcoVolt electric radiators in 2022. As of now, only two are functioning, which is extremely disappointing given how new the system is.

When we contacted EcoVolt about repairs, we were quoted a call-out fee of €185 + VAT, plus parts, just to assess the issue. At that price point, for products that have failed so quickly, the after-sales support feels unreasonable and dismissive.

The overall impression is that EcoVolt does not care about customers once the sale is made, particularly those based in rural areas. There was no sense of goodwill, accountability, or interest in standing over their product.

Based on our experience with both the reliability of the radiators and the after-sales service, I would not recommend EcoVolt.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for taking the time to share your feedback. We're sorry to hear you've experienced issues with the radiator.

When you contacted us, our team responded promptly and offered three separate options to resolve the situation including the possibility of bringing the units in for repair, having an engineer visit your home, or working with a local electrician using our technical documentation and spare parts. We maintain a full stock of spare parts precisely to support our customers after purchase.

We understand that out-of-warranty repairs involve a cost, and we're transparent about that. However, we feel it's important to clarify that all three options were presented in good faith, and unfortunately none were taken up before the decision was made to purchase new heaters.

We genuinely want every customer to feel supported, and we're sorry if the experience felt otherwise. If you'd like to revisit any of the repair options for the remaining units, we remain happy to help.

Saanut 1/5 tähteä

Ecovolt mechanical air vents and customer service

We purchased 4 ecovolt mechanical air vents in 2022 when we renovated our home. After many issues within the first year after installation all 4 units have now ceased to function. This is unacceptable for products of this type and age. Ecovolt no longer supply this product and refuse to refund us as it was installed by a third party. I would strongly advise any one considering buying a product from this company to think again as they're customer care was unsatisfactory, negligent and misleading as they tried to convince me to send all units at my own expense to Dublin when they were fully aware they were unable to repair them as I had already sent them the first unit which failed.

STAY CLEAR OF THEM.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Great follow up service

Modestas the technician who followed up on my query was very helpful and very efficient.

Great service and a happy customer

29. lokakuuta 2025
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

EVAir has made a massive difference to…

EVAir has made a massive difference to our home's air quality. It’s quiet, sleek, and energy-efficient. Highly recommend EcoVolt for innovative heating solutions!

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you so much for your kind words and support. We truly appreciate your feedback - happy shopping!

Saanut 5/5 tähteä

Great company to deal with and the…

Great company to deal with and the installation was very efficient and quick with no issue. The product is very good and does exactly what it’s advertised to do

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

First and foremost I got these…

First and foremost I got these radiators last year so happy with them had a little problem with one of them rang Paul and Micheal both were very very very helpful in every way it could possible. They put in a new. Circuit board, I couldn’t be happier and I want to thank Paul and Micheal for all the help and patience they gave me over the last few few weeks thank you Paul thank you Micheal no charge was still under warranty that was even better again
Caroline Saggart

28. tammikuuta 2025
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Customer service

1 of 7 radiators I have (most of them in use since 2015) broke down, and it was promptly repaired - the team actually overhauled it rather than just fixing the broken bit. The radiator was quickly returned, but unfortunately after a few days it broke down again. That said, the team picked it up & repaired free of charge in a prompt manner so overall 5 stars - if the replaced components don't outlive its predecessors I'll update this review accordingly.

16. tammikuuta 2025
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Ecovolt installed two new rads and…

Ecovolt installed two new rads and removed the old units some 8 years ago
The products and services are amazing price wise WOW I can honestly say within a year my electric bill dropped by 40/45%
Their back up service is 10 out of 10

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

I’m beyond thrilled with the EcoVolt…

I’m beyond thrilled with the EcoVolt radiators. I’ve 4 of them throughout the house and they keep it toasty. They are so easy to use and the remote programming is so user friendly and practical. Steve was so patient and went through the programming and options on how to use them. They are easy to use manually and remotely and really warm up the house quickly and efficiently. Massively saving on heating costs. Well done EcoVolt team. I cannot recommend them enough. 🌟🌟🌟🌟🌟

20. marraskuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Very pleased with easy install

I recently had Ecovolt radiators installed in my house. Electrician found them very easy and straightforward to install. The Tuya app is very handy to control the radiators throughout the house. Any setting up issues were easily resolved by the videos on their website so really makes them foolproof. Very happy so far.

20. marraskuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Absolutely love the radiators and service

Few months ago I purchased the Ecovolt radiator. The best part about the radiators are that you can control them with your phone via the Tuya app. The radiators can be controlled remotely from anywhere as per your comfort. I highly recommend anyone looking to buy the radiators as it has made my life much easier, especially during the winters. The staff really maintains a professionalism in their conduct.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

I recently purchased a radiator from…

I recently purchased a radiator from Ecovolt, and I couldn’t be happier with my decision! The installation was straightforward, and the design is sleek and modern. It heats up quickly and effectively, making my space much more comfortable. I also appreciate the energy efficiency, which has already begun to lower my heating bills. The customer service team was responsive and helpful, answering all my questions. Overall, I highly recommend Ecovolt for anyone looking for quality and efficient heating solutions!

2. syyskuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Ecovolt’s radiators are by far the best…

Ecovolt’s radiators are by far the best investment I’ve made this winter. They’re stylish, efficient, and warm up my space faster than my old heaters. The Tuya app is the cherry on top – it’s so easy to use! I love setting the heating schedule and adjusting room temperatures from anywhere, which has helped me save on my energy bill. Ecovolt has truly modernized heating, and I couldn’t be happier

28. lokakuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Thank you for your feedback.

Saanut 5/5 tähteä

Love these rads

I got the older version in 2018 and now installed the latest version in our new home. I am blown away with how easy they are to use with the Tuya app. Love them

27. lokakuuta 2024
Oma-aloitteinen arvostelu
Ecovolt-logo

Vastaus yritykseltä Ecovolt

Hello Marie,

Thank you for your valuable feedback.

Saanut 1/5 tähteä

Non existent service

Ecovolt product malfunction.
Reported to retailer who in fairness did what he could to help us but to no avail its an Ecovolt issue.Tried to get help through Ecovolt service dept and procedure but it appears they just don't do aftercare.If you value your sanity just don't go there.The concept of the products is actually good but when the gremlins take hold the company are just not interested in any form of aftercare they just want to farm out their responsibility to 3rd parties.Theyd really need to re evaluate their business model as regards customer service model . I would entertain their products going fwd but just couldn't at their current level of service or dare I say lack of I'd give it a minus star if it could be applied.

1. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do NOT order from these people

Our Inverter has become faulty due to incorrect installation our warranty 0n the equipment is now void Ecovolt have been informed but to date no action our only way forward is to take Legal action or.maybe a mention t
On liveline might warn people no to order from them

11. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Useless company and useless product.

The rads never work properly. The app is a joke - I've had two computer people come to try and make it work - nothing. Zero customer service. I tried to get help from Ecovolt but was rudely told that it was basically my fault. My bills have gone through the roof. I had two rads installed and have already gotten rid of one and the other will be replaced next week. Complete and utter waste of money. We wanted to support Irish but please don't try with this disgrace of a company.

6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Would not recommend zero customer support. No phone

Would not recommend. No customer service. No phone number to call. Green light is supposed to mean no power being used according to the manual. How is the light green and it be banging out heat for hours? I trusted that and our bill trippled so i am scared to even switch it on anymore. App is crap and poorly explained.. not optimised for device whatsoever. Nothing in the app works bar switching it on.. three options auto eco and manual.. no explaination what those functions mean. Good luck switching it off atomatically or without switching it off at the wall. The one button with a million functions. Less is not always more. They are great at selling these items but with terrible/ non existsnt customer service or follow up. Pointless.. overpriced and underdelivers. Avoid if you can find and alternative with decent customer service. Check that out before you buy. Ecovolt needs to do better

15. helmikuuta 2024
Oma-aloitteinen arvostelu

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