economycarbooking.com Arvostelua 

Warning - STAY AWAY FROM THIS COMPANY- Its not a normal company, they take your money

I rented a car for 2 weeks, informed them i was 1 day delayed upfront. At arrival no car and even worser they took all my money. Afterwards I have been in several dialoug with them, but they hide and they not even give me a credit voucher !! SO BAD COMPANY.

STAY AWAY FROM THIS CROWD. IF ANYTHING WALK. DONT BOTHER RENTING FROM THIS CROWD.
I SPENT MONTHS TRYING TO GET MY MONEY BACK. ALL I GOT IS A LOAD OF SILENCE.
IF YOU INTEND ON RENTING A CAR, STAY AWAY BECAUSE THEY ARE THEIVES AND WILL ROB YOU.

Absolutely the worst company on the planet. Do not trust anything this company tells you, because it is an outright lie. They state on their booking voucher and website that you will not be charged any additional fees and the amount stated on your voucher is what you pay, yet when you pick up your car, you get a dirty, scratched car in a dark lot with shady people who charge you DOUBLE what you already paid. Outrageous!!!
Then when you try to reach customer service to complain, you get NOTHING, never a response, never can you even talk to anyone. This is the worst company in the world. I'm Definitely reporting them to the better business bureau in the US. Stay away from this company if you don't want to lose all of your money for the crappiest service ever!!!

They have stolen my money.

I canceled a booking scheduled for April 2020 in March 2020 when my vacation had to be canceled because of Covid 19. I called and requested a refund, then called again the next day to verify that they had indeed made the cancellation. It took many tries to get through to make the cancellation. Their phone lines were closed for days.

As the booking date approached, they sent me some insurance information and a booking confirmation. I then sent two emails to their customer service address explaining that I had canceled the reservation per their instructions. This was still within their window of opportunity to cancel and receive a refund.

The booking date passed. I cannot get through to a person on the phone regarding my refund. Via an email form letter, they’ve just sent me a refusal of my refund stating their refund policy. They say I did not cancel the booking and They do not owe me a refund. To paraphrase, “sorry this is not the answer you wanted.”

I’m contesting the charge with my bank, but I don’t know that this is the kind of fraud I’m protected from.

This is truly despicable. I had no problem with any of my other vacation reservations. Most people seem to be understanding and have a spirit of working together with me to rebook. This company has taken advantage of me and on the bottom line, have robbed me.

Theresa Rice

OPPASSEN!!!!
Ik heb bij Economybooking.com een auto gehuurd inclusief de FULL INSURENCE COVERAGE (die elke schade voor 100% moet vergoeden met een Max. van € 3000,-).
Toen ik de auto terug bracht op 23-09-2018 zat er een scheur in de voorruit.
De volgende dag was er al € 400,- van mijn creditcard afgeschreven voor die ruitschade.
Nu 90 dagen later (en vele mailtjes) wacht ik nog steeds op de uitbetaling van die € 400,-
Dat verzekeringen zeer traag zijn als het tot betalen moet komen is mij bekent, maar 100 dagen ?????
Ik hoop dat Economybooking.com dat ook wil inzien, en mij per direct de € 400,- zal overmaken, ik heb tenslotte met Economybooking.com zaken gedaan, zodat zij aansprakelijk zijn voor mijn geleden schade.
Gaat Economybooking uitbetalen of niet?????
Of moet het tot een rechtzaak komen?
Ik hou jullie op de hoogte.

I had the same experience as the other unsatisfied customers, was told at the last minute that they didn't have the car I booked. i ended up taking a smaller car at nearly double the quoted price . And as for the hire company they sent me to DICKMANNS. Be very aware, I am still waiting for me security deposit of €950. Two and a half months later.
Like I say NEVER AGAIN

Брал машину на 5 дней в Германии. Дали почти новый VW Polo. Очень доволен сервисом и ценами.

Хороший сервис!
Брал несколько раз машину во Франции.
Цены и качество услуг на высоком уровне.

Не связывайтесь с этими ур..ми. Это кидалово!!! Хотел бы поделиться своей негативной историей о miravtoprokata.ru (он же economycarbooking.com, он же rbc-europe.eu).
В октябре 2013 черт меня дернул забрести в инете на их сайт. Нужна была машина на 6 мест аж на февраль 2014 года. Ну, думаю, если заранее забронирую, то точно все будет. Как бы не так, 4 месяца им оказалось мало. Мы летели в Европу вшестером и машину на 5 мест взять не могли никак. У них на сайте был VW Touran на 6 мест (дороже 5-тиместного на 100 с лишним евро на две недели аренды), ну, думаю, возьму. Перезвонил, уточнил, милая девушка с фальшиво-правдивым убеждением подствердила, что машина будет 100%, не переживайте, только внесите нам комиссию 11%. Я внес сразу на сайте, оплатив картой. Прислали подтверждение. С номером брони, датой, все как положено... Я потом еще два раза до отпуска в феврале звонил и просил подтверждения. Они убедительно отвечали, что все ок.
Прилетели мы в Берлин вечером, около 17-00, подходим к стойке, и что Вы думаете - нас ждет 5-тиместный Туран, и оператор на стойке с абсолютно равнодушным лицом на вопрос, где 6-тиместная машина, отвечает: а что Вы хотели, у них так всегда бывает, это же такое чудное агентство. Мы в шоке были, вечер, надо ехать, звонил по всем их телефонам - никто не берет. Пришлось брать машину там же почти на 500 евро дороже!!!!!!!! И еще девушка сказала, что напишите по возвращении претензию и Вам могут вернуть разницу:))) Но сказала это с ухмылкой, чтобы мы надеялись на это и забыли про ситуацию на период отпуска. Но настроение было безвозвратно испорчено.
По возвращении я написал им, отсканировал чек и попросил вернуть разницу или хотя бы уплаченную им комиссию - ведь услугу, за которую я заплатил - я так и не получил! Мне ответили: подождите, мы написали претензию нашему партнеру в Европе. Но прошла неделя, две, ответа так и нет. Как и денег. Позвонил им, они опять все выслушали и записали (привет (name) и (name)). Опять сказали, свяжутся в течение двух дней. Но опять тишина. Теперь они просто не отвечают на письма. Короче, моя попытка заранее забронировать авто и не испортить отпуск провалилась. Советую одно: НИКОГДА С НИМИ НЕ СВЯЗЫВАТЬСЯ, потратите больше, чем даже на сайте самих компаний по аренде авто.

I had a very bad experience with this company. Unfortunately it was not just one, but several problems. Me and my girlfriend tried to rent a car in spain. First of all the car we tried to rent was not awailable, but a much more expencive car (same size) was. Second, we were charged twice and the company was absolutely useless in trying to sort it out.

Stay away

Guys this is one of the best car rental companies I' ve used recently.

First of all I surfed web for REALLY good prices for car rental but all I could find were scammers that promises you one price but at the pick up point car rental company charges you with additional payments and fees.....so final price is different from promised.

I also decided that I don't want to overpay for a car. Few moments later I found this company really kind staff and competitive prices. Car were without paint scratches or deformations....

I think that this company is really trustful and I recommend them!

The car was ok, but the rest was pure misery.

I can not recommend this company. It's too expensive. Extra charges on which you are not indformeret about before you book your car.

I had received an order specifications of a car to 439 €. But at pickup cost € 699.75. An increase more at € 260.75.

We arrived late at night and did not have a chance to cancel resevationen. - Which would have cost us € 75.

We had booked our car through RBC Europe, Rental Reservation Center.
I can strongly warn against this!
They inform you a false price.

I will go to the European Commission, to stop these mafia company. I have good contacts in the EU.
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Danish.

Bilen var ok, men resten var ren elendighed.

Jeg kan ikke anbefale dette selskab. Det er for dyrt. Ekstra afgifter, som du ikke indformeret om, før du bestiller din bil.

Vi havde modtaget en ordre specifikationerne for en bil til 439 € for 10 dage. Men ved afhentning steg prisen til 699,75 €. En stigning mere på 260,75 €.

Vi ankom sent om aftenen og havde ikke en chance for at annullere resevationen. - Hvilket ville have kostet os 75 €.

Vi havde reserveret vores bil gennem RBC Europe, Udlejning Reservation Center.
Jeg kan stærkt advare imod!
De informerer dig en falsk pris.

Jeg vil gå til Europa-Kommissionen, for at stoppe ditte mafia selskab. Jeg har gode kontakter i EU.

I have tried to book a car with this company once and based on that experience alone I will definately not try again. I made a reservation for a car and the company wrote me after to days, that the selected car group was not available. Instead they offered me another car at almost twice the original price. But the car they offered me at twice the price was EXACTLY the same as the one i booked in the first place. Unacceptable and in my country that is illegal as well.

In my experience - avoid economycarbooking. I rented a car in Portugal last month and it has proved to be a nightmare. The company are incredibly unhelpful in trying to resolve. I paid for the car to them and got a voucher for the car ire company. Despite having a voucher the car hire company also charged me for the car. Economycarbooking are now saying ' we are only the middleman' and claiming it will take a month to investigate. Meanwhile I am out of pocket by hundreds of pounds. I am really disappointed that they can wash their hand of it so easily. There's loads of other companies. For peace of mind go with someone else.