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ecoblazeArvostelua 

644
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Received the order in 2 days, at last a company that supplies quality charcoal as described. I should have used ecoblaze from the beginning instead of trying various other suppliers who supplied sub s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Good morning! I was using your charcoal yesterday at an event for a regular customer in Oxfordshire. Rather then use 'regular ' supermarkets charcoal, ive decided to try your charcoal. I... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great product, been braaing both in South Africa and the UK for 50 years and beside wood, the charcoal is the best I’ve ever used. Prompt delivery, I cannot recommend this product highly enough… Wel... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The cardboard carton was far from strong enough to carry the products ordered and parcel tape was poorly applied so that in some areas, because of the weight and transportation had split away an... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Polttopuutoimittaja
  2. Kiinteän polttoaineen tuottajat

Tietoja yrityksestä ecoblaze

Yrityksen kirjoittama

Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

644 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 83 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(644)

459 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Excellent service. Superb price and fast delivery.

23. huhtikuuta 2026
ecoblaze-logo

Vastaus yritykseltä ecoblaze

Thank you for your kind words! We work hard to ensure our delivery is fast and our prices stay competitive. We’re happy to hear you had such an excellent experience and look forward to your next order.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

I will be buying more charcoal

I will be buying more charcoal, and other stuff from you, amazing 👏 🙌

23. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you so much! It’s great to know our charcoal hit the mark. We have some other fantastic 'stuff' we think you’ll love just as much. See you again soon for round two!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Your service is amazing

Your service is amazing. Thank you.

22. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you so much! We’re thrilled you had such a great experience. We’re always here whenever you need us next!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Excellent price and free next day…

Excellent price and free next day delivery 👌 will definitely be ordering again 😀

23. huhtikuuta 2026
ecoblaze-logo

Vastaus yritykseltä ecoblaze

Thank you for the wonderful feedback. We work hard to provide the best value and fastest service possible, so it’s great to know we hit the mark for you. We look forward to your next purchase!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Everything is great about this company…

Everything is great about this company 😁 easy to order from, very fast delivery, great prices and amazing products.

20. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

We sincerely appreciate your feedback. It’s wonderful to know that our ordering process and delivery speed met your expectations. Thank you for choosing us, and we look forward to your next order!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Good quality product

15. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you so much for the feedback! We take a lot of pride in the quality of our items, so it’s wonderful to hear that you’re happy with your purchase. Enjoy!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 4/5 tähteä

I love the product but your reliance on…

I love the product but your reliance on Evri as a courier is not good. Parcel delayed over 3 days since last Thursday.

12. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

We’re so glad you love the product, but we sincerely apologize for the delivery delay. We know how frustrating it is to wait for a parcel. We are actively monitoring our courier performance and will take your feedback on board regarding Evri. Thank you for your patience!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Delivered one day ahead

Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better to get hold of than the boxes which were left on the porch. As the bags had little holes, the boxes were probably to prevent wood chippings escaping.

17. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

We appreciate you taking the time to share your experience. It’s great to hear you found the hessian bags easy to move, though we apologize that the outer boxes seemed a bit strained. Your insight regarding the packaging balance between containment and ease of handling is incredibly helpful for our logistics team. Thank you for your continued support!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Really quick delivery

Really quick delivery. Great price.

17. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thanks for the feedback! We’re thrilled you’re happy with the delivery speed and your deal. Enjoy!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Very efficient service

Very efficient service

17. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you for the great review! We're glad you enjoyed our service and hope to see you back again soon.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Great product …

Great service from Eco blaze who dispatched the same day.
Pity the courier took 8 days to deliver!

10. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

We’re glad you enjoyed our service, but we sincerely apologize for the 8-day wait. While we aim for lightning-fast dispatch, it’s clear the delivery fell short this time. We are currently looking into our courier performance to prevent these kinds of delays. Thank you for being so understanding

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Very prompt.

16. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you for the feedback. Providing a timely and efficient service is a top priority for us, and we appreciate you noticing. We hope to see you again soon!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä
ecoblaze-logo

Vastaus yritykseltä ecoblaze

That is exactly what we like to hear! We’re thrilled you’re happy with the product and that it arrived on your doorstep so quickly. Thanks for the support!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Firelighters are a great product that…

Firelighters are a great product that work quickly and effortlessly at a low cost.

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
ecoblaze-logo

Vastaus yritykseltä ecoblaze

Thank you for the great feedback! There’s nothing better than a fire that starts quickly and without the hassle. We’re happy we could provide a great product at a price that works for you. Enjoy the warmth!

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Delivery the day after order

Delivery the day after order. Would recommend 👌

14. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Thank you for the review! We aim for the fastest turnaround possible, and we’re thrilled you received your order the very next day. We appreciate your recommendation and look forward to serving you again.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
NH

Saanut 5/5 tähteä

Great prices

Great prices and delivered within 2 days. Cannot comment on the product yet as not used them. But if all ok will definitely use them again.

12. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Dear Jill,

Thank you for your feedback. We’re pleased to hear that you were happy with our prices and that your order was delivered within just two days.

We appreciate you taking the time to share your experience, even before having a chance to use the product, and we hope it meets your expectations when you do.

If everything is as expected, we’d be delighted to welcome you back again in the future. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Saanut 5/5 tähteä

Very easy

Very easy
Quick delivery.

12. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Dear Gary,

Thank you for your feedback. We’re pleased to hear that you found the ordering process very easy and that your delivery was quick.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Saanut 1/5 tähteä

Buyer beware. Quantity supplied might not be as stated

This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a maximum of 172 pieces, not the 200 they advertise. I therefore ordered again, and counted them on receipt: there were only 172. I have complained by email to both ecoblaze and Whitehouse, neither of whom have bothered to reply. I also asked to refunded for the items I did not get.So, the firelighters do work but I consider ecoblaze have sold me short on 2 occasions. If I order 200, I think it is reasonable to expect 200. Accuracy of item described- questionable. Customer service- non existent.

9. huhtikuuta 2026
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Vastaus yritykseltä ecoblaze

Dear Lynn,

Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the quantity of firelighters received in both orders, as well as the lack of response to your emails. We understand how frustrating this must be, especially when expectations based on the product description have not been met.

We also regret that you have not received a reply to your previous communications, and we appreciate you taking the time to bring this to our attention. Your comments regarding product accuracy and customer service have been noted and will be escalated for review with the relevant teams.

Kind regards,
KM

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