Received the order in 2 days, at last a company that supplies quality charcoal as described. I should have used ecoblaze from the beginning instead of trying various other suppliers who supplied sub s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good morning! I was using your charcoal yesterday at an event for a regular customer in Oxfordshire. Rather then use 'regular ' supermarkets charcoal, ive decided to try your charcoal. I... Näytä lisää
Yritys on vastannut
Great product, been braaing both in South Africa and the UK for 50 years and beside wood, the charcoal is the best I’ve ever used. Prompt delivery, I cannot recommend this product highly enough… Wel... Näytä lisää
Yritys on vastannut
The cardboard carton was far from strong enough to carry the products ordered and parcel tape was poorly applied so that in some areas, because of the weight and transportation had split away an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä ecoblaze
Yrityksen kirjoittama
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Yhteystiedot
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Yhdistynyt kuningaskunta
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Erinomainen
644 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä ecoblaze
Thanks for the great feedback! We are thrilled to hear it performed so well in your pizza oven. Enjoy the pizzas!
Kind regards,
NH
This company is second to none…
This company is second to none communication superb price so good and delivery so good thankyou will buy charcoal from them always
29. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for the fantastic review!
We are thrilled to hear that you are happy with our communication, pricing, and delivery service. We really appreciate your support and look forward to supplying your charcoal for many years to come!
Kind regards,
NH
Top Quality
Received the order in 2 days, at last a company that supplies quality charcoal as described. I should have used ecoblaze from the beginning instead of trying various other suppliers who supplied sub standard products. I 100% recommend them .
28. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for the 100% recommendation and the fantastic feedback! We are thrilled to hear that your order arrived quickly and that you are happy with the quality of our charcoal.
It is great to know that we’ve become your go-to choice after trying other suppliers. Thank you for choosing Ecoblaze, and we look forward to your next order!
Kind regards,
NH
Packaging insufficient !!
The cardboard carton was far from strong enough to carry the products ordered and parcel tape was poorly applied so that in some areas, because of the weight and transportation had split away and the carton caved in
21. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for bringing this to our attention, and we are very sorry to hear that your order arrived in this condition.
We always want our packaging to protect your products perfectly during transit, so it is disappointing to hear that the box and tape did not hold up to the weight of your order. We will pass this feedback directly to our packing team to make sure our cartons are reinforced and taped securely moving forward.
If any of the products inside were lost or damaged due to the box splitting, please let us know right away so we can get a replacement or a refund sorted for you.
Kind regards,
NH
This time the order was perfect
This time the order was perfect , ordered in Sunday delivered Monday. Couldn't ask for better service
27. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for the great review!
We are delighted to hear that your order arrived perfectly and so quickly. Going from a Sunday order to a Monday delivery is exactly the kind of service we aim for. Thanks for choosing us again!
Kind regards,
NH
Great product
Great product, been braaing both in South Africa and the UK for 50 years and beside wood, the charcoal is the best I’ve ever used.
Prompt delivery, I cannot recommend this product highly enough…
Well done EcoBlaze!!
26. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for the incredible compliment!
With 50 years of braaing experience across both South Africa and the UK, your seal of approval means the world to us.
We are absolutely thrilled to hear that our charcoal stands out as the best you've used, and that you were happy with our prompt delivery. Thank you for the high recommendation and for choosing EcoBlaze—happy braaing!
Kind regards,
NH
Easy to order
Easy to order, prompt delivery,well enough protected, looks good quality (yet to be used).
25. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the great feedback!
We are glad to hear that ordering was easy, delivery was prompt, and the product arrived well-protected. We hope you enjoy the quality once you get a chance to use it!
Kind regards,
NH
Great customer service and product
The voucher code wasn't working so I called up and they made the order manually for me over the phone. Great customer service and great product.
26. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the fantastic review!
We are so glad our team could quickly sort out the voucher issue over the phone and get your order placed. Thank you for your kind words about our customer service and product—we really appreciate your support!
Kind regards,
NH
Great price for this Charcoal, delivered late
Great price for this Charcoal at 20% off but it wasn't delivered next day as suggested, took 2 days for delivery hence 4 stars
23. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the review and for your feedback! We are glad you were able to grab a great deal with the 20% discount.
We do apologize that the delivery took two days instead of arriving the next day as expected. We always aim for the speediest delivery possible, so we will look into this with our courier to ensure we stay on track. Thank you for your support and for choosing our charcoal!
Kind regards,
NH
does what it is meant to.
17. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Short and sweet—thank you for the review! We're glad to hear the product is doing exactly what it's supposed to do.
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for the great review!
We are glad to hear your order arrived quickly within 48 hours and that you are happy with the value. We appreciate your support!
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for the great review!
We are glad you enjoyed the discount and that your order arrived so quickly the next day. We appreciate your support!
Kind regards,
NH
Really easy to order online and super…
Really easy to order online and super quick FREE delivery.
22. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the fantastic review!
We're glad to hear you found our online ordering process so easy and that you enjoyed the super quick, free delivery. We appreciate your support!
Kind regards,
NH
Very fast free delivery.
Very fast free delivery.. Not used product yet, but looks grear. Deffo buy again.
20. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the great review!
We are glad you enjoyed the fast, free delivery and that the product looks good. We look forward to your next order when you're ready to buy again!
Kind regards,
NH
A M A Z I N G !
Good morning!
I was using your charcoal yesterday at an event for a regular customer in Oxfordshire. Rather then use 'regular ' supermarkets charcoal, ive decided to try your charcoal.
I can not start to tell you what a difference it made!
1. Big big piece of REAL proper charcoal
2. No flair up.
3. No smoke.
4. Long long long burning time.
So many guests were enquiring what charcoal i was using?, where did i get it from?
Some of the guests where pub owners and people with outside kitchen that regularly used charcoal for bbqs and pizza oven.
Im absolutely over the moon with your charcoal and would never use 'supermarket' charcoal again.
Love it!!!
Shai @The yafo kitchen
13. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Good afternoon, Shai!
Thank you so much for this incredible feedback! We are absolutely over the moon to hear what a massive difference our charcoal made for your event in Oxfordshire.
Hearing that seasoned guests, pub owners, and outdoor kitchen enthusiasts were all asking about it is the highest compliment we could ask for. We pride ourselves on providing real, large-screened, long-burning charcoal with no flare-ups or smoke, so it is fantastic to hear it performed so perfectly for The Yafo Kitchen.
Thank you for moving away from supermarket charcoal and choosing us. We look forward to supplying you for many more successful events to come! Happy cooking!
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for the review!
We are glad to hear your order arrived right on time. We appreciate your support!
Kind regards,
NH
Very speedy delivery
Very speedy delivery and product seems good quality at a very reasonable price.
19. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the great review!
We are glad to hear that you enjoyed the speedy delivery and that you are happy with the quality and price of the product. We appreciate your support!
Kind regards,
NH
Great company to deal with
Great company to deal with, quick delivery, on time, eco fire lighters quick, clean, easy to light,
18. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for the fantastic review!
We are glad to hear that you had a great experience dealing with us and that your delivery arrived quickly and on time. It is wonderful to know that our eco firelighters are working well for you and making lighting quick, clean, and easy. We appreciate your support!
Kind regards,
NH
Evri holding it ransom
Still hasn’t arrived as the Evri delivery drivers don’t want to put them in their cars. Now I’ve ran out of logs consequently!
19. kesäkuuta 2026
Brilliant service and delivery
Brilliant service and delivery, and these are so easy to use
17. kesäkuuta 2026
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