Received the order in 2 days, at last a company that supplies quality charcoal as described. I should have used ecoblaze from the beginning instead of trying various other suppliers who supplied sub s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good morning! I was using your charcoal yesterday at an event for a regular customer in Oxfordshire. Rather then use 'regular ' supermarkets charcoal, ive decided to try your charcoal. I... Näytä lisää
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Great product, been braaing both in South Africa and the UK for 50 years and beside wood, the charcoal is the best I’ve ever used. Prompt delivery, I cannot recommend this product highly enough… Wel... Näytä lisää
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The cardboard carton was far from strong enough to carry the products ordered and parcel tape was poorly applied so that in some areas, because of the weight and transportation had split away an... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä ecoblaze
Yrityksen kirjoittama
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Yhteystiedot
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Yhdistynyt kuningaskunta
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Erinomainen
644 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order on the site and deliver…
Easy to order on the site and deliver was next day as stated in the order confirmation, products not use yet but packaging is good
8. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for sharing your experience! We’re pleased to hear the delivery was on time and that our driver was friendly and helpful. We’re glad the information provided beforehand was useful, and we truly appreciate your feedback.
Kind regards,
NH
Good product & price
The wood pellets ordered were good quality & price & (mainly) delivered on time. However, part of my order was damaged in transit by courier & undeliverable. Contacted Ecoblaze by phone & within the hour had a confirmation email to say replacement in it's way - received within 24hrs. Great customer service.
6. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your detailed feedback! We’re delighted to hear you were happy with the quality, price, and delivery of the wood pellets. We’re sorry part of your order was damaged in transit, but glad our team was able to resolve it quickly and get a replacement to you within 24 hours. Your recognition of our customer service means a lot to us.
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for your kind words! We’re thrilled you were happy with the service and truly appreciate your support.
Kind regards,
NH
Great price and great service!!
6. kesäkuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re delighted you were happy with both the price and the service. Your support means a lot to us.
Kind regards,
Niki
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re delighted to hear that delivery was so quick and that you’re happy with the service. Your support means a lot to us.
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re glad you found the price great and appreciated the free delivery. It’s wonderful to hear you’d use us again, and we look forward to serving you in the future.
Kind regards,
NH
The service is excellent
The service is excellent
Product is very good for starting log burner and price is good
I’ve found the company reliable and have brought from them a number of times
29. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your continued support! We’re delighted to hear you find our service excellent, the product effective for starting your log burner, and the price good. It means a lot to know you consider us reliable and have chosen to order from us multiple times.
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re delighted to hear the transaction was smooth and delivery was fast. Your support means a lot to us.
Kind regards,
NH
these are great firelighter s we have 2…
these are great firelighter s we have 2 stoves and we find them invaluable service is great
28. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re delighted to hear you find our firelighters invaluable for your stoves and that our service meets your expectations. Your support means a lot to us.
Kind regards,
NH
Good service Good product
27. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re delighted to hear you’re happy with both the service and the product. Your support means a lot to us.
Kind regards,
NH
Only half the order arrived
Only half the order arrived, I've spoken with delivery manager and he said one one parcel sent, I've emailed you and had no response, my kindling has still not arrived
1. kesäkuuta 2026
unbranded pizza oven pellets are very…
unbranded pizza oven pellets are very poor quality, purchase the higher quality items all ok
25. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your honest feedback.
We’re sorry to hear the unbranded pizza oven pellets didn’t meet expectations, but we’re glad the higher-quality items worked well for you. Your input helps highlight the importance of choosing the right product, and we appreciate you taking the time to share your experience.
Kind regards,
NH
Easy to order and quick delivery
25. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re glad to hear the ordering process was easy and delivery was quick. Your support is greatly appreciated.
Kind regards,
NH
Great company to deal with
Great company to deal with, good communication and swift delivery
31. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for your kind feedback. We’re delighted to hear that you found our communication clear and the delivery swift. It’s always our goal to provide a smooth and reliable service, and we truly appreciate your support.
Kind regards,
NH
The wood looks good quality
The wood looks good quality, sized right. Delivered on time and in good quality sacks.
23. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your feedback. We’re delighted to hear that the wood met your expectations in both quality and sizing, and that the delivery was timely with well-packed sacks. Your satisfaction means a lot to us.
Kind regards,
NH
Really effective firelighters
Really effective firelighters.
Fast efficient delivery too
16. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you for your kind words. We’re glad to hear the firelighters worked effectively and that the delivery was fast and efficient. Your feedback means a lot to us.
Kind regards,
NH
Great product and delivered on time.
27. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the product and that it arrived right on time. Your feedback means a lot to us.
Kind regards,
NH
Found online - super quick
Found online. Eco, good price, free delivery. Came next day - super quick and easy. Will defo use again.
20. toukokuuta 2026
Vastaus yritykseltä ecoblaze
Thank you so much for sharing your experience! We’re thrilled to hear you found us online, appreciated the eco-friendly option, great price, and free delivery — and that your order arrived the very next day. Quick, easy service is exactly what we aim for, and we’re delighted you’ll be using us again.
Kind regards,
NH
Vastaus yritykseltä ecoblaze
Thank you for your feedback! We’re so glad to hear you were happy with the great price and fast delivery — that’s exactly what we aim to provide. We appreciate your support!
Kind regards,
NH
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