ECH Arvostelua 

No poblem with this rental,staff very helpful

Ļoti labi,dodu piecas zvaigznes un es iesaku so kompāniju

Bardzo dobre doświadczenie

Great service in Pisa, thank you

Very good

Good attencion

Great care and experience, very clear and easy to rent from

Great car hire. No issues. Car was a lovely Skoda which was nicer than I expected. Immaculate inside and out. Friendly staff and efficient.

Complimenti x il servizio

Nice car, all good, no hassle.

Il ragazzo che si è occupato del mio noleggio è stato gentile e veloce. Top!

Very kind staff, good pick up service, car in Great condition

Everything was great !

Ottimo servizio, grazie Samuele

Third time hiring from ECH at Catania Airport. Great customer service (Cristiano and Tommaso); car was clean and efficient. Always happy when a platform proposes their offers as I know I will get a fair deal and great service. thanks ECH!

Servizio efficiente, personale gentile e competente.
Esperienza da ripetere.

Molto soddisfatta.

Great service

The following is the third email that I sent to ECH car rentals, I have not received the courtesy of a response from ECH to any of my emails. This shows a complete lack of respect for the customer once they have your money.

I booked a car from your company through Doyouitaly for a family holiday with my son in law being nominated as the driver. When we arrived at your office in Pisa airport on the 1st of June we discovered that the booking agreement I made with Doyouitaly was not acceptable to you and therefore we had to pay €480 more than what they quoted us.
Having discovered that through no fault of ours a wheel cover was missing from the car I wrote to your reservations email address about this on the 11th of June with a follow up email to your address on the 12th. There was no response from your company to either of my emails.
Since the cover became detached or taken from the wheel not by any accident but due to it not being properly secured to the wheel in the first instance, why was this not taken into account before deducting €126•60 from the €200 deposit? REFERENCE 48387870CSJ8T17818SP.

Where alloy wheels are not fitted it should be the responsibility of the company to ensure that wheel covers are either securely fitted or removed altogether so that they cannot fall off. Ridiculously exorbitant penalties should not be imposed in the event of such losses or minor scratches on those parts, some of which were already on the covers before we got the car.

I would appreciate a response from you on the matter and if you could also extend to me the same courtesy, helpfulness and professionalism that we got from your lady representative at the airport office despite the original contract with Doyouitaly not being honoured.

Thank you
Thomas McEnroe.

Personale molto accogliente e gentile, la auto tutte nuove e molto comode