Ebay Arvostelua 

In a recent purchase the seller claimed that she had to cancel the sale and gave me no choice but to go for a refund. The reason was that she was unable to ship to my destination even though my country was not among her list of excluded destinations. Furthermore, she then lied about the reason for the cancellation saying that it was at my request. The refund was less than the amount sent by some 15 USD. I left negative feedback describing exactly what I disliked. Some days later, I discovered that ebay had removed my negative feedback without ever contacting me. Beware, ebay is no longer unbiased. It yields to the manipulation of sellers by erasing perfectly justified negative feedback. This constitutes a very serious breach of trust in the feedback system.

buyer returned an item with suprious claims and i am now out of pocket with postage e bay are not refunding me the returns postage , do NOT accept returns they steal from you

I've bee a victim of short-payment math trick, which is a loophole that I'm sure Ebay is aware of but still won't do anything about it
It works like this:
The seller agreed to cover return postage for a faulty item and sent the postage money via PayPal. After I posted the item back, the seller deducted that exact postage amount from my final eBay item refund. They have used a PayPal transaction to offset the item cost, leaving me out of pocket for the physical return shipping. Since the automated system shows a full item value refund, I cannot reopen the case

EBay an online circus 🤡 full of clown staff … who don’t know there hands from there feet …. About as good as a paper straw

Being generous with 1*.
Customer is nonexistent. Account suspended for opening an account.
Ai chat bots and no reply junk mail. Happy to talk to a human to sort this out

Ebay customer service is virtually impossible to get intuch with. You Just keep going around in circles getting numbers which are linked to other companies. Perhaps they get money for diverting you to companies like solicitors. No wonder there reviews stink. Terrible company to deal with. Truly terrible.

Very unfair seller policy and no protection. Disappointed. Customer asked for a return from international postage for a ridiculous reason. Stating the item not as described when it was exactly as described. Never responded to my messages. eBay took my money on the account and refunded the buyer without asking me. And now left me to arrange delivery back to the UK from Spain. So practically stole my item. Beware, no seller care or protection. Listing an item means you may never see it and no money.

I want to preface this by saying I never go as far as leaving negative reviews but my recent experience goes beyond a joke.

Evri recently failed to deliver two of my orders, fraudulently marking them as "delivered" when no attempt was made. Nothing new on Evri's part.

I contacted eBay, who refunded one of them (around 25 pounds) with no questions asked. I didn't even request a refund, simply raised a "my item hasn't turned up request".

When I raised a refund request for my second order, however, (worth just shy of 100 quid), I was almost immediately declined with eBay stating that "the order had been marked as delivered so there is not much that can be done".

I appealed their decision, providing evidence of the fact my order did not arrive, including Ring doorbell footage of the claimed delivery time, the fact Evri had not provided ANY evidence of delivery (no photographs, no GPS tracking) and their fraudulent claim of my delivery and the appeal was rejected.
Not only that, they had the cheek to tell me to "look around as the parcel may have been hidden or maybe speak to my neighbours and that, in the future, I should consider having my orders delivered to a locker".

To top it all off, they thanked me for being a loyal customer for 16 years. Well, I won't be any more.

Despite clear evidence that Evri dropped the ball and failed to fulfil their obligation and the seller being clearly in breach of their obligation to get the item to me, I was shown the middle finger and I am now nearly 100 pounds out of pocket.

I've had to resort to going through my bank and raising a chargeback.

eBay - your reasoning, customer service experience and communciation are an absolute joke. What am I paying the buyer protection fee for? There appears to be nothing in the way of ensuring that you are protected, when your money balances on the whim of some customer service bot.

An absolute and utter joke. Never again will I buy or sell anything through this site.

I paid for an item it never arrived I opened a case I contacted customer service to get a refund I was told as tracking was showing delivery was atempted they could not refund when I check post code it was a different post code then were I live eBay told me to get it redirect but without the paperwork from post office I can’t do that as the only person who can is the seller they then hang up on me this is a joke company

Told by Evri my parcel was delivered but there was knock on the door , no calling card , no picture no delivery . After days of contacting the supplier they told me Evri said it was lost in transit so a lie at first . The refund has been made by the supplier but eBay are the ones who have my earned money and I am still waiting !

eBay is run by a bunch of lying, low life thieves who enable other lying thieves to sell fake crap. There is no buyer protection whatsoever and no means (phone number )by which to directly contact this bunch of thieving lying criminals. It is disgusting. Your days are numbered eBay!!!!!l Sooner or later you will have to answer for all the money you have scammed of us!!!!

This company scams you. I’m in the middle of a claim with EBay authenticate. A bag wast sold and sent to authentication. It was verified authentic but sent back to me for an unfair and quite frankly ridiculous reason. This caused me to lose a £1000 sale. The claim number is 1-506633736993. Authenticate sent a very expensive vintage Lady Dior bag back to me so badly packaged that it has caused permanent damage to the structure of the front of the bag. It arrived in a box that was too big with no padding around it. There was a lot of movement inside the box which bent the handles. I took the bag from its dust bag to find the handles were bent over and the bag had folded over itself due to there being no stuffing inside the bag. This bag is made of soft lambskin with a rigid structure behind the leather. This has been permanently damaged. After multiple attempts to get compensation, They have denied all responsibility. They claim they have cctv footage they can access of the bag being wrapped. I’m not allowed to see any of it! Lindsay the manager in EBay told me they would not compensate me as she claims she saw the footage and everything was fine! This is disgraceful! I’m now having to take legal action against EBay. Please don’t use this company! They are fraudulent and if you expect as per their terms and conditions that compensation will be due if they damage you items, don’t expect anything. They just hide and get away with it!

Got a email from eBay say I was braking rule by returning too many things back.Let me tell you why, I ordered a roller sleeve cleaner and a roller arm separately.i received a message from EVRI saying they we're damaged and wouldn't be delived,that means it goes down as a return. Other was shoes ordered size 8 and 7.5sent an I suppose to keep them? 2 glasses one cracked, mattress to not delivered again EVRI and goes down as a return and I could go on.23 years with eBay they keep telling me ,lot more sites to buy from if you don't want me .

I would give no stars if possible, ordered 6 weeks ago and paid for some tiny lino cutting tools. These have never arrived. Supposedly attempted to deliver them but couldn't. No notification of either delivery attempt or expected delivery dates.

Dennis the manger was rude about Mr M disability kept on saying you can do this on the internet
I have ask for his manger to call me but he made him feel not a human
eBay do not care about disabilities

Ebay stole £670 from me. After sending the item to the buyer, my account was blocked. I was not told why. I cannot file a complaint because my account does not exist.

Sellers account failed.

I sold an unwanted item and got a message about setting up a bank account for payment. Went through the whole thing and was asked to link by agreeing DD payments. I am selling not buying. I did not want to do it for security and not required to be paid. When I went to my seller account it was still messaging me to update account. I sent a message to ebay which you can only do by ticking the "Positive" feedback box !! . No response to date I have tried again and got confirmation that my account is liked but not on the seller web site.

I recall may years ago I sold a couple of small unwanted items and never got paid.

As far as I am concerned its a scam. I won't be sending the item sold until I get paid, its not about the money which doesn't make up for the time I spent finding a home for an spare unwanted item rather than trashing it.

Old fashioned website, slow and takes time to fill all fields, which may be not important for buyers. Takes too many clicks. Time consuming for sellers. Prefer Vinted instead, which is more streamline and competitive.

Very disappointed with eBay’s customer support and buyer protection process. I reported a faulty item and provided evidence, but felt that my concerns were not properly considered. The process was frustrating and time-consuming, and I did not receive the level of support I expected as a buyer. This experience has reduced my confidence in purchasing through eBay.

Selling fakes and when reported just denies it and allows copyright theft. EBay as dodgy as it gets.