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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Skip arrived on time. Delivery agent friendly and careful dropping it off on the drive. We had a small room to rip out and were done within a week so asked for it to be collected. Following numerous c... Näytä lisää

Saanut 1/5 tähteä

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Delivered on time and collected promptly on time, with lots of updates to keep me informed. Competitive pricing as well. Would definitely use again.

Saanut 4/5 tähteä

Booked a 4-yard skip for garden waste and old fence panels. EasySkip delivered to my drive in Reading – driver was careful, didn't crush my flower border. I nearly made a mistake: I had an ol... Näytä lisää


Yhteystiedot

2,4

Välttävä

TrustScore 2.5/5 tähteä

21 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 18 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Long delay on collection - go direct!

Skip arrived on time. Delivery agent friendly and careful dropping it off on the drive. We had a small room to rip out and were done within a week so asked for it to be collected. Following numerous chases with barely any response it has finally been picked up, 4 weeks later. Poor, inaccurate communication which was frustrating.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Booked a 4-yard skip for garden waste…

Booked a 4-yard skip for garden waste and old fence panels. EasySkip delivered to my drive in Reading – driver was careful, didn't crush my flower border.

I nearly made a mistake: I had an old carpet from the spare room rolled up ready to go in. Driver spotted it and said no – POPs regulations mean carpets with foam backing can't go in a mixed skip. He wasn't being awkward; it's the law.

They gave me a leaflet with a list of what's banned. Fair enough. I took the carpet to the tip myself.

Skip collected on day 6 (I paid for 7 days, they came early – no problem). Total was £199.

If you read their rules first, you'll be fine. If you don't, don't leave a 1-star review because you didn't listen.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Collection a Joke

Where do I start! Ordered a skip for delivery on the 7th April collected on the 11th April payment all went through but got no confirmation email so I rang them and they could deliver on the 8th (not great as digger arrived on the 7th) finished with skip on the 9th rang them to collect if possible before the 11th(scheduled collection) no collection early and no collection on the scheduled date. Emailed and rang to have a moan on 13th and said they would contact the contractor. Got message on 14th saying collection 15th now 17th and skip still not collected. Think long and hard before using Eazyskips!!!!!

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
easySkip-logo

Vastaus yritykseltä easySkip

Hi — thank you for the feedback.
We're pleased the skip was delivered and the job was completed, which is the core of what we're here to do. Where we fell short was on collection and the communication around it, and we'd genuinely like to put it right.

We can't locate your order from the review alone — could you email us at info@easyskip.uk with your order reference or the delivery postcode? Once we have that, we'll check our records, prioritise collection if the skip is still with you, and come back to you directly.

A couple of points worth noting for anyone else reading: our booking confirmations are sent automatically the moment an order is placed, so if one doesn't arrive it's always worth checking spam or junk. And during peak periods, collections can occasionally run a few days beyond the scheduled date due to licensed carrier capacity across the UK — though in your case we should have communicated that proactively rather than leaving you to chase.

Looking forward to your email so we can get this sorted for you.
easySkip Customer Service Team

Saanut 1/5 tähteä

Appalling company

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it was taking up our whole driveway and they didn't collect for 3 weeks. Again a nightmare trying to get in touch. Offered us £10 off next order as compensation. Terrible company, do not hire, they just outsource anyway so find local.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
easySkip-logo

Vastaus yritykseltä easySkip

Hi Sarah — thank you for taking the time to write this, and we're genuinely sorry for the experience.

You're right that we fell short on this one. A delivery arriving on the wrong day and a collection taking three weeks, particularly when the skip was blocking your driveway, is not the standard we hold ourselves to. The £10 gesture offered at the time clearly didn't reflect the scale of the disruption, and we'd like to revisit that properly.

A couple of points for anyone else reading: our email address is listed in the footer of every page on easyskip.uk and our phone number is included in every booking confirmation sent at the point of order. It sounds like communication broke down somewhere in your case and we want to understand why, so it doesn't happen to another customer.

Please email us at info@easyskip.uk with your order reference or delivery postcode. We'd like to look at your order properly, understand where the communication failed, and come back to you with compensation that reflects what you went through.
easySkip Customer Service Team

Saanut 1/5 tähteä

Absolutely appalled with service

Absolutely appalled with service. Was advised the day before Skip was due to be delivered that the local authority had rejected the off-road permit. Unable to give a refund without the cancellation fee and permit fee deducted, even though they won't be able to provide the service I had requested. I understand the permit fee not being able to be refunded as this was already paid to the local authority. However, I didn't agree with them not being able to provide a full refund as they couldn't provide the service. They offered a 30 minute skip collection to which I agreed as they couldn't give full refund, but then we're unable to provide this on the day I required it even though I previously booked for these days. It took several phone calls and eventually my builder spoke to them. It was only then that they agreed to provide a full refund less the permit fee. However, they still haven't provided a full refund and still charged more than the permit fee. I would not recommend them to anyone and I will not be using them again.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
easySkip-logo

Vastaus yritykseltä easySkip

Hi Mrs Long — thank you for setting out the detail, and we're sorry for the experience.

You're right that when we can't deliver the service, how we handle the refund and the alternative arrangements is what matters most — and on both counts we fell short. Offering a 30-minute collection slot and then not being able to provide it, the multiple calls you had to make to resolve it, and the way the refund has been handled is not acceptable, and we want to put it right.

On the permit itself: when a skip requires an off-road permit, we apply on your behalf to the local authority, and the decision to grant or reject sits with them. The permit fee is paid directly to the council at the point of application, which is why it can't be recovered once a decision is made — though we appreciate that doesn't change how disappointing the outcome was for your project.

On the refund: this has been processed on our side and should reach your account within standard bank processing times, typically 3-5 working days from the point of issue. If it hasn't landed by the end of this week, please email us at info@easyskip.uk with your order reference and we'll investigate directly with our payment provider.
easySkip Customer Service Team

Saanut 1/5 tähteä

Shocking, awful experience

Booked for it to be delivered on Thursday before the Easter bank holiday so we'd have the full weekend to get started. Didn't show, nobody contacted. The phone number is an AI that doesn't patch you through. Then told on Monday the depot had a broken down vehicle. It might come Tuesday. No show. Wednesday, no show.

Wednesday I emailed to cancel, absolute waste of time.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If possible I would score ZERO

If possible I would score ZERO. Ordered and paid for skip . Delivery date arrives and NO SHOW !!! After several calls to the company and them promising to sort it straight away after 5hrs still no show . Avoid this company at all costs !!!!!!!!!!!

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scam skip company

THEY CHARGED ME TWICE FOR A SKIP, with deceptive language on there e-mails. Money is locked out of my account.

Paid for a skip on Saturday for Monday delivery. Monday - no skip, phoned up 10am, was told they are looking into it and will get back to me.

Tuesday10am. No skip. Phoned up, was told they are looking into it and will get back to me.

Tuesday 3pm. No skip. Phoned up, there is no-one picking up the phone I was on hold for 1 hour.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Skip was booked in and confirmed for…

Skip was booked in and confirmed for delivery today, it hasn’t arrived. Just received a text saying the collection of the skip isn’t due tomorrow…. There won’t be anything to collect because they haven’t delivered anything. Currently almost £400 out of pocket and no one picking up the phone all day, or responding to whatsapp or emails. I have been massively inconvenienced by this.

28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not so easy skip!

I wish I'd read the reviews first!

The first red flag was after I booked the skip for drop off and collection on a Saturday. Their website allowed me to select, confirm and pay for a Saturday drop off and collection. A few days later, I receive an email saying they don't do drop offs and collections at weekends. So why let me pick that option on your web site? Anyway, it was agreed they would drop the skip off on Friday and collect it on Monday. Friday comes and they arrive with the 8 yard skip after initially wanting a 6 yard and being told one isn't available in my area (more on this) and I was told by neighbours who witnessed them arrive, they promptly left again. I call them to ask why they couldn't leave the skip on my mother's driveway and they said an 8 yard wouldn't have fit. I explained to the gentleman on the phone that I initially wanted a 6 yard but was told one was not available to which he said oh yes we've got 6 yards in stock at the depot. So I angrily call their customer service line which is such a bad quality line its almost impossible to hear the other person and request a refund. Avoid!

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not use this company

Do not use this company. When you book you’re only allowed to select one box for what you are placing in the skip.
Once booked you then receive an email about prohibited items.
Subsequently/ after booking you receive a list of additional charges including £100 + vat for who knows what, admin fee, processing fee, then a list of charges for each item like soft furnishings £35 + vat, electrical items £35 + vat, upholstery £35. + vat and plasterboard £45/bag + vat etc
It then lists out charges for if you declare it after the event and these are roughly double or more!
Stay away from these cowboys who make up the charges as they go along without any upfront notification!

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible Company - Avoid

Terrible service. Avoid this third-party company and go to a skip company direct. Placed an order for a skip delivery in 2 days and holding payment. I never heard back from them, and it's impossible to speak to anyone. I cancelled my order and still not heard back from them.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful experience

Awful experience, paid for a skip that should have been here three days ago and still not had communication from them

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Never use this company

Never use this company, what a let down, after ordering the skip on line and then confirming its delivery as I live three hours from where it was being delivered and didn’t want a wasted journey myself to load it. I needed it to arrive Tuesday, after a gut feel to call again to confirm, after a long wait I was finally told it wouldn’t arrive until the following Monday!!! They didn’t even have the decency to call me!

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Wasted journey charge

We booked an 8-yard skip through EasySkip, but unfortunately had a very frustrating experience.

When the skip arrived, the driver placed it on our driveway. There was limited space around it, but we made it clear that we were happy with the placement and could still access our property without any issues. Despite this, the driver chose to remove the skip.

We were then informed that we would be charged a £90 “wasted journey” fee, and if we still wanted the skip, we would also need to pay an additional £60 for a road permit. At no point during booking was there any clear information on the website about needing a certain amount of space around the skip.

When we contacted EasySkip, they stated the reason was due to potential damage if the skip moved when being collected. We explained that this was not a concern for us, as we were planning to remove the front posts of the property anyway. They then changed their reasoning, saying the posts could damage the skip itself.

After a lot of back-and-forth, they agreed to reduce the wasted journey charge, which we appreciated. However, this situation could have been completely avoided if clear guidance had been provided on their website regarding space and access requirements.

Overall, our issues were resolved and good communication from Lane at easy skip, however the lack of transparency led to an unnecessary and frustrating experience.

5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Probably the worst company I have ever used

I ordered a skip to be delivered on Friday which after taking payment then said they couldn’t do. They then said I would receive it on Tuesday (yesterday) again…..no skip….was assured I would have it today and still no skip. I haven’t received an apology and at no point have they contacted me to explain the situation. I have made numerous calls to them but still no skip. Disgusting customer service…..please for your own sanity don’t use them

18. maaliskuuta 2026
Oma-aloitteinen arvostelu

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