Easy Light Bulbs Arvostelua 

269
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Näytä lisää

Saanut 5/5 tähteä

A confusion on my part over the number of bulbs ordered was treated with immediate help and advice by your member of staff James Smith who sorted out my error. I have now received exactly what I wante... Näytä lisää

Saanut 5/5 tähteä

Extremely helpful gentleman called and asked me had I ordered right bulbs of course I hadn't !! He sent me the correct ones thank you great services

Saanut 5/5 tähteä

I needed an unusual type of bulb and Easy Light were able to supply it, delivered within a few days, well packaged. This is the third time I’ve ordered this, thanks Easy Light for stocking this item.... Näytä lisää

Yrityksen tiedot

  1. Valaisintoimittaja

Yrityksen kirjoittama

We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

269 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(269)

38 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

My transaction couldn’t have been any easier… made my selection. Placed the order and sat back. Delivery was next day - order arrived superbly wrapped and in great condition. Highly recommend.

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered a bulb costing £14 on 6th…

I ordered a bulb costing £14 on 6th February 2025, I have sent various emails, without any response and have still not received this item. I will also now be reporting this company as fraud to my bank as per last reviewer. DO NOT USE THIS COMPANY.

6. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I waited over 2 months for my bulbs

I waited over 2 months for my bulbs. I sent 2 emails asking for news and I received no reply. I reported it to my bank as fraud and I then got an email to say it had been dispatched!!

What a complete waste of time this has been. Customer service is free, and all it would have taken would be a return of my email to explain they’re very busy. I’m so disappointed.

31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The package was delivered to the wrong address

The package was delivered to the wrong address.

Be careful with your delivery address on checkout. On my order it defaulted to an address I add set for another company (I think because they use Shopify). I deleted the address on my order and set the correct address and continued to pay.

I didn't thoroughly check the confirmation emails and later found the package was delivered to the default address, even though I changed it on the order.

Company support were un-helpful. They told me to re-order.

I won't order again because I can't trust their system.

Shame.

15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Easy Light Bulbs-logo

Vastaus yritykseltä Easy Light Bulbs

Hi Ian, I am taking a look at your order. I can see that the billing address has been updated and not the shipping address - that may be why your order was still sent to the previous shipping address. As your order was delivered to the correct shipping address provided on your order, a refund can't be actioned unfortunately. An order confirmation email and a email including the Royal Mail tracking was provided. If we heard from you before Royal Mail delivered, we would have happily contacted Royal mail to send your items back to us.

Saanut 2/5 tähteä

Some issues, but they are trying to improve

I ordered a Philips T9 circular fluorescent tube, listed as in-stock. Two weeks later a Navara T5 tube was delivered.
During these two weeks, my emails remained unanswered, and no updates were sent until the item dispatched.
Item sent well packaged, but is not the item purchased.
UPDATE: Following this review Callum phoned to apologise and sent the correct item for delivery next day. He advised that they are struggling to answer emails.
Easy Light Bulbs appear to have some issues, but it's reassuring they are trying to resolve these and improve.

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Easy Light Bulbs-logo

Vastaus yritykseltä Easy Light Bulbs

Hi James, this seems to have been a shipping mistake from our team. I will get them to contact you. Apologies about the inconvenience caused.

Saanut 3/5 tähteä

The order was processed swiftly and I…

The order was processed swiftly and I was kept informed of its progress. The lights arrived in a good state. However an order I started before this order for linear light bulbs, was for LEDVANCE 18W LED 4000K which was order No EO46136 has not arrived and apart from receiving an email to say that the order had been received and was being being processed ready to send out but that is the last I have heard about it, thus a low score given.

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good service from this company for…

Very good service from this company for difficult to find items. My telephone calls have been answered quickly and attentively when I have called to follow up on my orders, with clear information offered. I would use this company again. Call them first to understand shipping timing if this is critical.

13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Let down by slow delivery

I was in no hurry for the fluorescent tubes that I ordered on 23rd February. Just as well because I sent a chasing email on 4th March followed up by a phone call on 10th March which prompted delivery two days later.

Customer service on the phone was excellent. The tubes were extremely well packed and exactly what I ordered. Had the initial response been quicker I would have given a five star review.

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very slow

Very slow, ordered 3 bulbs which their website listed as in stock (implying 3 to 5 days for delivery) and it then took 3 weeks for them to ship them from their warehouse, Royal Mail then did their bit and delivered in 2 days. No response to my emails querying the delay. I have serious doubts about the veracity of the 4 & 5 star reviews on their website.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Order never delivered

Order never delivered. Ordered, confirmation e-mail received. No sign of goods. Two chaser e-mails to customer service and nothing. 1 star is too generous.

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

How are you still in business!?

I SO wish I had looked on here before ordering anything… I paid for two bulbs a month ago, chased the order up repeatedly. I had one automated email asking how my order/delivery went. A: WHERE are the bulbs!? One came. I’m still chasing the other (their despatch note detailed only 1 of 2 was sent, but no explanation). No one replies to emails. When you get the automated reply that says they’ll be in touch within 48 hours, it’s fiction. I’m really trying extra hard not to order from Amazon because of Bezos, but JFC… how hard can it be to know what stock you have, and send it out!? NEVER AGAIN.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Maybe don't bother

Maybe don't bother. Long wait, then the Kosnic spiral bulbs I received were from a faulty batch and smoked on installation. No response when emailed. NVM.

30. marraskuuta 2024
Oma-aloitteinen arvostelu

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