We have just had Doug from East Coast Appliances visit our home to repair our 20 year old Smeg cooker. A failed oven control switch prevented the fan oven operating. An outstanding service, Doug fou... Näytä lisää
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I have used East Coast Appliance before years ago and Doug was amazing. That’s why when my oven packed i contacted them again . Fast efficient service and my oven was fixed in no time . Tyler came thi... Näytä lisää
We have had East Coast Appliances out a few times to mend our Neff hide and slide cooker and also our Neff dishwasher. On all occasions East Coast have been great setting up appointments and have arri... Näytä lisää
Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!
Yhteystiedot
Ipswich road, CO4 0AF, Colchester, Yhdistynyt kuningaskunta
- 07737 789 007
- eastcoastappliances@outlook.com
- eastcoastappliances.co.uk
4,9
Erinomainen
140 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good and friendly service and fixed our…
Good and friendly service and fixed our range oven first time without any issues. Many thanks
3. marraskuuta 2023
Oma-aloitteinen arvostelu
The company engineer explained what had…
The company engineer explained what had happened and fixed the washing quickly, cleanly and with no mess, excellent service would recommend to all.
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Oven heating element replaced
Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.
4. lokakuuta 2023
Oma-aloitteinen arvostelu
Disappointed
Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy.
Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä East Coast Appliances
Apologies for any confusion, however, we have not carried out any works for yourself Sir. I've just checked our booking system and we haven't visited anyone by the name of Chowdhury, we also make it very clear on our website what appliances we repair and would make this clear on the phone before making any bookings. Are you please able to provide us with your booking confirmation, or provide an invoice to show that we have attended your property?
Update after reply: Thank you for your response, we have again checked further back on our system and can see we attended your property 3 months ago on 08/06/2023 to repair your dual fuel range cooker which you had reported the electric oven was causing your electrics to trip, you were advised during the telephone conversation we would be able to repair your oven however are unable to work on the gas hob as we do not have a qualified gas engineer. We feel your review is unjustified as you had been advised of the circumstances surrounding your repair.
I'd like to refer you to the electric oven and cooker repair on our website for future reference.
https://www.eastcoastappliances.co.uk/services/oven-repairs/
We will now update this page to make it clearer to future customers that we do not repair gas appliances. Apologies if you feel disappointed with the service provided.
Kind regards,
East Coast Appliances
Excellent job
Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy.
Very impressed.
25. heinäkuuta 2023
Oma-aloitteinen arvostelu
First class Service
The service we received from East Coast Appliances was exceptional, Douglas was on time/ very efficient and knowledgeable/ and carried out the work to a very high standard.
Will definitely use this company again
24. tammikuuta 2023
Oma-aloitteinen arvostelu
Highly recommend this company. Great service.
Douglas solved our problem really quickly and did a great job. Very old dishwasher had to come out, new one fitted, without destroying non-standard kitchen units. He made a difficult job easy and supplied a great dishwasher, took away the old one, all done efficiently. A lovely man I'd happily use again except that might mean the dishwasher not working.
2. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä East Coast Appliances
Thank you for your kind words, we repair all white goods if you have any issues in the future !
Really friendly and helpful team
Really friendly and helpful team, did a great job fixing our much loved dishwasher. Would definitely recommend!
20. helmikuuta 2023
Oma-aloitteinen arvostelu
had a defective 3 year old samsung…
had a defective 3 year old samsung tumble dryer, I didn't have to wait long & Doug arrived, diagnosed the issue quickly and fixed the dryer. Very knowledgable, friendly and prompt. would 100% recommend east coast appliances and will in the future.
19. tammikuuta 2023
Oma-aloitteinen arvostelu
Good service, highly recommend
On time, friendly and got the job done quickly. Reasonably priced, and loved my dogs.
18. tammikuuta 2023
Oma-aloitteinen arvostelu
Quick, friendly, professional
Oven died Thursday night. Called them Friday morning and Doug was here at 11am Monday. Had the element in his van, installed, tested and cleared up within minutes! Super-friendly team, both on the phone and the engineer. Highly recommended.
5. joulukuuta 2022
Oma-aloitteinen arvostelu
Siemens oven repair
A prompt and professional service, would definitely use again and recommend
15. marraskuuta 2022
Oma-aloitteinen arvostelu
Fridge thermostat repair
Great service, found the fault and carried out the thermostat repair in a timely manner. Competitive prices and honest service provided. Much appreciated.
27. syyskuuta 2022
Oma-aloitteinen arvostelu
Great to hear my Miele washing machine…
Great to hear my Miele washing machine squeak could be easily solved by Doug . Delighted with rapid, courteous and knowledgeable service . I would recommend this company to anyone.
5. syyskuuta 2022
Oma-aloitteinen arvostelu
High quality of service by East Coast…
High quality repair provided by East Coast Appliances with very reasonable pricing and waiting time.
29. heinäkuuta 2022
Oma-aloitteinen arvostelu
Great service
Great service. Will definitely use again. Very helpful.
29. heinäkuuta 2022
Oma-aloitteinen arvostelu
Reliable, trustworthy and thoroughly professional
Exemplary service and care given to our dishwasher over a period of visits they were able to identify problem and fix it. They always try to do minimum intervention and are aware of keeping bills down. I would thoroughly recommend them. They are reliable, trustworthy and and give an expert honest opinion.
20. heinäkuuta 2022
Oma-aloitteinen arvostelu
Very professional company
Very professional company
had my fridge-freezer repaired was really helpful and didn't over charge very quick service
11. heinäkuuta 2022
Oma-aloitteinen arvostelu
Fridge repair
I was very pleased with helpful and polite assistance I received on behalf of my elderly mother.
The engineer arrived promptly and fixed the fridge and replaced the bulb which blew while he was there.
We would definitely contact them again
Elizabeth
7. kesäkuuta 2022
Oma-aloitteinen arvostelu
the best service ever helpful
the best service ever helpful, very knowledgeable service never experienced before so helpful and top class workman ship....
31. toukokuuta 2022
Oma-aloitteinen arvostelu
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