We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent communication on purchase and regarding delivery. Would have valued more information on aftercare service. No idea on the best tyre pressures. Had an issue with the seat dropping as cycling... Näytä lisää
Yritys on vastannut
Very prompt service and was pleased that the pannier rack had already been fitted and the battery was charged when the bike was delivered. Used the bike on our holiday to France and the bike easily co... Näytä lisää
Yritys on vastannut
I must congratulate Glenn Russel of E-Go Bikes. I purchased a large folding bike during the New Year special offer and I'm delighted with it. The only slight gripe I have is that the drop-down stand i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Electric bike seller.
Yhteystiedot
Great Butts Farm, TN5 6EP, Wadhurst, Yhdistynyt kuningaskunta
- 01732 905166
- info@e-gobike.co.uk
- e-gobike.co.uk
4,8
Erinomainen
404 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Bike/Company But Bad Videos
Really well made bike.
Customer service is also really good with the live chat.
I would really like to see a lot more in depth videos for each bike on YouTube (how to adjust + change parts and look after your bike etc…)
22. huhtikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Samuel, many thanks for taking the time to submit your review
Really pleased with the product
Really pleased with the product. Excellent communication during the ordering process and prompt delivery.
14. huhtikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Margaret, Many thanks for taking the time to leave a review.
Amazing customer service and prompt shipping!
Contacted customer service with a question about a replacement screen and was incredibly helpful. Answered the query and walked through the replacement process as well as confirmed it could be shipped same day - amazing service!
28. helmikuuta 2025
Superb Quality Bikes and Service
Superb quality bikes and quick delivery. Glenn has been so helpful and responsive in sorting us out with the right bikes we need. Would not hesitate to recommend E-go Bikes. Thanks Glenn!
24. helmikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Lucie, many thanks for the review, we got there in the end !!!!
Very happy with purchase
The website in the purchase was very easy. Glenn Russell sent emails of delivery date which was extremely fast and other information.
The only negative thing was using my Visa card I unfortunately also selected the Klarna purchasing method which confused me I put in my card details twice? I am really happy with my purchase.
19. helmikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Robert, many thanks for your review and great that you are happy with your purchase.
All the best
Great bike & company
Great bike & company. I've had the bike for 3yrs & it's required very few repairs/parts but when it has E-Go Bike Co have quickly, professionally sorted me out. They are very fast to respond to emails/phone messages, & fast to order kit if its needed.
A very good company.
11. helmikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Philip, many thanks for your kind review.
All the best
Really good website that listed all the…
Really good website that listed all the tech specs in a clear and concise way. Great pricing and quick communication when required. Vv recommend .
10. helmikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Paul, many thanks for taking the time to leave a review, when purchasing online most people look for reviews to help decide whether to take the risk which is why they are so important to us.
E-go Lite + & accessories
In the spirit of honesty I want to explain my experience when purchasing the Lite+ & accessories.
Purchases:
I purchased a Lite+ with puncture proof tyres, a large seat, a bike rack& saddle bag.
Negative comment:
I do wish there were slightly more instructions, i accidentally damaged a nutt thinking it needed to be loosened, as I couldn’t loosen the handle bars. But this damaged caused was my fault.
Positive comments:
I can report I am very happy with everything. I did purchase the extra bits listed above after reading some reviews about the seat being hard and the puncture proof tyres are fairly cheap, so it’s worth the peice of mind. So far I can report the goods are great, the customer service was beyond good, and I am very happy with my purchase.
2. tammikuuta 2025
Vastaus yritykseltä E-Go Bike
Hi Beth, many thanks for taking the time to review your purchase, please that you are happy.
E-Go Bike
Glenn was extremely friendly and helpful, and delivered our bikes rather than send by courier. The bikes were already made up ready for use. Due to the weather and other commitments we have not been able to use them yet, but Glenn advised us if we have any questions in the future, we can always contact him.
5. joulukuuta 2024
Vastaus yritykseltä E-Go Bike
Hi Mrs Drew, many thanks for taking the time to leave a review and trust you will have a lot of fun with them when the weather permits
Vastaus yritykseltä E-Go Bike
Hi Peter, many thanks for taking the time to review.
I would give 100 stars for this Company
I would give 100 stars for this Company!
I bought my bike from them this year.
The battery shorted and the bike wasn't useable.
I emailed Glenn from E-Go yesterday (22/10/24)
He said he would only be available tomorrow morning to look at the bike. That was fine and we agreed a visit today (23/10/24)
Sure enough he turned up at 0830 and fixed the battery unit.
What I didn't know is that he had travelled all the way from Kent (I live in Great Yarmouth). It took him about 2 hours 40 minutes!!
What outstanding service. A million percent recommend this Company
23. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-Go Bike
Hi Dave, nice to meet you yesterday, appreciate the review, all the best.
Great little bike
Great little bike and very easy to use.
My wife had not ridden for many years and this is perfect for our motorhome travels.
2. syyskuuta 2024
Vastaus yritykseltä E-Go Bike
Hi Kevin, Thanks for taking the time to leave a review, it's very much appreciated.
Excellent service
Excellent service, bike arrived within less than 24 hours of ordering it.
The bike is everthing it was described as and more.
15. elokuuta 2024
Vastaus yritykseltä E-Go Bike
Many thanks for the review Nick, glad you like it! All the best
Excellent service and bike!
6. elokuuta 2024
Vastaus yritykseltä E-Go Bike
Many thanks for taking the time to review.
Helpful and efficient service
Helpful and efficient service. I've not needed any after sales service yet, so not possible to comment.
1. elokuuta 2024
Vastaus yritykseltä E-Go Bike
Hi, glad you are please so far with your purchase.
All the best
Long Covid game changer
Amazing company. Glenn is super helpful, goes above and beyond. We have bought 2 bikes from him. The ego lite new model and the older model. Really light compared to other electric folding ones.
We bought previously an Apollo pedal assist from Halfords which was great, apart from the folding catches coming loose while you are peddling and more cumbersome, harder to fold. As soon as we had the comparison we decided to sell it and exchange for one of these!
Also if you have long covid (which hubby and I both do!) - it’s a game changer- I can’t tell you how much joy we both get from being able to get out and about again.
19. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-Go Bike
Hi Amy, happy we could help. Many thanks for taking the time to leave a review, they really help.
Excellent Service and great product
Buying from this company was a hassle free experience, prompt responses to e-mail and generally a very positive experience - bike is good too 😁
26. heinäkuuta 2024
Vastaus yritykseltä E-Go Bike
Hi, many thanks for taking the time to review our bikes
ist class…
excellent communication with Glenn ,excellent delivery times excellent bike and accessories. all round enjoyable experience from start to finish
1. heinäkuuta 2024
Vastaus yritykseltä E-Go Bike
Many thanks John, very much appreciated
Great service nothing is too much…
Great service nothing is too much trouble thank you
1. heinäkuuta 2024
Vastaus yritykseltä E-Go Bike
Thank you Chris, it's what we strive to achieve!!
Vastaus yritykseltä E-Go Bike
Many thanks Stuart, much appreciated
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