E Bikesdirect Arvostelua 

The Haibike Trekking 3 I wanted was available and at a good price. Communication with Garf was good at all stages of purchase and delivery was extremely quick.

I ordered two ebikes from Ebikesdirect and Garf was super helpful in suggesting the right model and sizing for these based on the needs I provided. Very friendly, responsive and knowledgeable so the selection process was so much easier than expected. Both bikes delivered on time and they're working great. Would highly recommend! :)

Great communication and courier, product exactly as described. Couldn't have been a better experience. 5 stars!

E-bikesdirect sorted my new bike out very quickly and arrived a few days early which is epic, Garf was very helpful and friendly throughout our chats and very graciously held the sale price until i got paid from work, amazing from E-bikesdirect, would happily recommend to all looking for a new bike at great prices and quality!

Thank you ebikesdirect and Garf :)

Great communication from start to finish had 3 bikes from them and can not fault them

Great communication from the point of purchase right up to delivery, fast and professional replies during email exchanges.

⭐⭐⭐⭐⭐

I bought a Raleigh Novus Plus e-bike through Garf @ E-Bikes Direct and can honestly say it’s one of the best purchases I’ve made.

The bike is brilliant. It glides up hills that used to have me questioning my life choices and fitness levels. Now I arrive at my destination looking like I’ve exercised, rather than survived an ordeal. The motor assistance is smooth, the ride is comfortable, and every trip seems to end with a bigger grin than it started with.

As for E-Bikes Direct, they were absolutely fantastic. Friendly, knowledgeable, and patient enough to answer all my questions without once suggesting I should just read the manual. The whole process was effortless, from ordering to delivery, and the bike arrived in perfect condition.

The combination of the Raleigh Novus Plus and E-Bikes Direct has been dangerous for my car, which now spends most of its time wondering why it’s no longer needed.

If you’re thinking about buying an e-bike, stop thinking and do it. Then buy it from E-Bikes Direct. Your legs will thank you, your wallet might forgive you eventually, and your smile will get a serious workout.

Highly recommended!l

Good experience. Had to call/email to use cycle scheme voucher which originally seemed a bit of a nuisance but the service was great and I can’t complain.

Haven’t received bike yet but they were able to move the delivery date to any day of my choosing in the week, which I appreciated.

Ado air pro 20 just delivered - meant to arrive fully assembled - it has NOT been assembled. The handlebars are not attached, neither is the seat post nor the saddle. I've just phoned, was told it 'certainly should not have been sent out like that', transferred to 'technician', who said that the bikes cannot be assembled 'fully', as with the handlebars on, would be 'too big for the box'. I was sent a video, which I had already found on youtube, and which didn't make things any clearer. This is a FOLDING BIKE for goodness' sake, ebikes are selling full size bikes which they apparently assemble for delivery, and they can't assemble a folding bike with small wheels? Plus, they clearly state on the bike description page that the bike will be fully assembled - that you only need to 'straighten the handlebars and fit the pedals'. This is an outright lie. Myself and a friend managed to get it to a bike shop, where I was told it will cost me £150 to put together. I tried to do it myself, but various rings started falling out, and I'm not prepared to take the risk with an ebike I'll be riding on the road. There shouldn't BE any risk. It should have been delivered fully assembled, as they state, not only on their website, but on the bike's own page.
I feel deceived and scammed. This is not what I paid for, and now I have to pay out an extra £150, just to get what I have already paid for. All in all, an incredibly stressful, and very costly experience. I'm furious.

I ordered a small frame e-bike, the OEBECO Urban 2 Roadster Hybrid Electric Bike (7 Speed - Blue). However, two days later, I was informed that only the mid frame was available. They offered to refund my purchase, but I decided to go with the mid frame since it was close to my size.

It turns out I had been riding the wrong size bike all along. The mid frame is perfect for me! It runs smoothly, and I recently completed a 30-mile round trip across Cornwall without any issues.

I believe this e-bike is excellent value for money. The service provided by the staff was great; they were very helpful and sent my e-bike via overnight delivery. I'm very happy with my purchase. Well done, e-bikesdirect

I ordered a Basis Boxer folding mtb from ebikes direct after having a good talk about the kind of bike I wanted..Garf was very good with knowledge of the bikes and what would fit me size wise and what wouldn't being a vertically challenged female of 5'4" !!! It arrived ready made up except for the handlebars which were easy enough to fit myself and straighten ...my light wasnt working and 1 of the reflectors had got damaged in the large carton it came in...NOT A PROBLEM Emailed ebikes and Rob sorted those out ASAP with a replacement light fitting and reflector in the post overnight ...
I have been out for its first ride today with a friend who has a very expensive Ebike and my bike performed amazingly well I was in front zooming along country lanes and up hills with no red face anymore or near cardiac arrest ....this wee bike is AMAZING 👏 my friend and her husband are both well impressed by it and the fact I can put it in the boot of my car to travel to further cycle routes is a definate bonus. I have to say for the price this bike holds its own against the big boys of the ebike world ...after sales and back up from Ebikes has been brilliant would definitely buy from them again ...still can't wipe the smile from my face from this morning zooming about the beautiful countryside where I live love my New bike 😍

Absolute sausages!

Had to escalate with PayPal to get them to initiate my refund.

AVOID!

Great service, quick response, the standard of knowledge and professionalism from Archie especially was amazing, could not recommend enough, thank you again!

Excellent service from Archie. Initially didn’t have the bike I ordered in stock but Archie found a replacement which was an upgrade on the bike I ordered. Arrived a day later. Unboxed and took for a test drive. Excellent bike and excellent recommendation from Archie. Thanks for all your help

I bought an ADO Carbon last year from EBikesdirect and unfortunately it arrived damaged (from ADO), they were brilliant in helping to rectify the problem even sending a box to return it and paying the postage, I ended up receiving a full refund, customer service was always prompt in replying to my emails and I couldn't of asked for more, because of that I decided to get another bike from them this time opting for a E-Go CarbonLight 3S, I've had the bike for a couple of weeks now and it's great I'm extremely happy with it!

Purchased a new Lapierre e-mtb through E bikes direct this month through my companies cycle to work scheme. E bikes direct were excellent in advising me on what bikes were available in my price range and further info into which ones had the latest gen 5 motor. They held the bike for me whist I sorted the cycle scheme voucher. Once I had the voucher they packed and shipped the bike to me within a few days.
Bike arrived to my home all safe and required only minimal building of the front wheel and handle bars. I had to read up a bit on how to set up the electrical bosch e-bike side of things and the battery was only charged to %20. The battery is required to be at %80 before its first ride according to Bosch.
I have now had several rides on the bike and it is excellent.
Cant say anything but praise for E bikesdirect, will use again for sure.

I purchased a basis osprey folding electric bike the bikes ok but the gearing is way too low , in high electric setting you can't keep up peddling so becomes very frustrating. Also the seat post keeps slipping down so I tried to tighten with the quick realise and it bent so badly that it's now useless. The bike does have a great range, 17ah. battery, and the bike is comfy to use.

Having spoke to Garf with regards to an E bike I wanted he was very helpful and understood my requests as a RN veteran, so many thanks Garf and I would advise anyone looking t an E bike to use this company

Excellent company to deal with. The folding bike we bought several years ago continues to good service. Taking it to the Bodiam HQ a while ago resulted a quick and cheap repair that a local shop couldn't manage, and now there has been good and friendly advice over what proved to our mistake

Prompt efficient service. Very quick to respond to emails.
I purchased a Cube e-bike from them. I live in Guernsey and they took VAT off at source. Reasonable delivery charge considering the weight and size of the bike.
Overall great experience and I don’t hesitate to recommend them.