One of the most worthwhile purchases I made in the past few years which noticeably improved my digital photos was to buy DxO's PureRAW. I use it as a plug-in with Lightroom Classic. I really appreciat... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
New masks and IA functions seems very powerful. However I cannot fully use them as my laptop although recent and powerful does not have a sufficient graphic memory. The required specifications to corr... Näytä lisää
Yritys on vastannut
DXO Pl 8 remains my favorite photo software. It is clear, intuitive and easy to use. Results can be perfect at times. Customer support is now more responsive and timely. I wish there were more detaile... Näytä lisää
Yritys on vastannut
obwohl andere Nutzer von Problemen mit der Software berichten, läuft diese bei mir problemlos. Vor allem die Maskierungsfunktionen haben sich etwas verbessert. Ich bin mit dem Programm zufrieden.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
For over 20 years, DxO has been at the forefront of innovation in photographic software. We are the creators of DxO PhotoLab, widely regarded as the best RAW development software for passionate photographers. We revived the legendary Nik Collection, originally from Google, and developed essential tools like DxO PureRAW, DxO FilmPack, and DxO ViewPoint, all trusted by the most demanding photographers. Developing groundbreaking software is at the heart of what we do.
Yhteystiedot
3 Rue nationale, 92100, Boulogne-Billancourt, Ranska
- dxo.com
4,5
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Superb
DxO has a superb set of tools for all of my photography needs from color to black and white. I have so many tools to help me in editing my photos from start to refined finish.
12. elokuuta 2026
Vastaus yritykseltä DxO
Hello Billboehm,
We’re thrilled to hear our tools support your photography from the first edit to the final result, in both color and black and white. Thank you for your support!
The DxO Team
No muss, no fuss, just a job well done
The software does what it's advertised to do - no fuss, no caveats; it just does its job. When I encountered an issue with an upgrade, the support folks got on it, and within a few days, a new release was available that fixed the problem.
Much better and way more responsive than other software vendors have shown themselves to be.
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello,
We’re delighted our software delivers exactly what you expect and that our support team responded quickly when an upgrade issue arose.
Thank you for recognizing our team’s responsiveness and dedication!
The DxO Team
sorted problem very quickly well done
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello Malcolm,
We’re glad our team could resolve the issue so quickly.
Thank you for your kind feedback!
The DxO Team
DXO PureRaw 6
I have been using Pure raw ever since it first came out and in my opinion is a must for anyone developing raw files. The latest version 6 is well worth buying or upgrading from an earlier version
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello Glen,
We’re thrilled that DxO PureRAW has been part of your workflow since the very beginning.
It’s wonderful to hear that you find DxO PureRAW 6 a worthwhile upgrade.
Thank you for your continued trust and support!
The DxO Team
I contacted DxO to ask about major…
I contacted DxO to ask about major technical issue with update installation DxO followed up with a fix that solved the problem
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello John,
We’re glad our team was able to resolve the installation issue and get you back up and running.
Thank you for sharing your experience!
The DxO Team
Vastaus yritykseltä DxO
Hola Frank,
Nos alegra saber que nuestro equipo de atención al cliente pudo ofrecerte una solución eficaz.
¡Muchas gracias por tu valoración!
The DxO Team
DXO PureRaw 6 leads the Pack.
I use DXO PureRaw 6 and have used Topaz and Lightroom DeNoise software. I have to say DXO is better than both. The fact that it is not a subscription is a plus. I have had issues with updates and DXO can do better in that department. I have read that Topaz now has a DeNoise software that not only removes noise but also used AI to correct blurring and clarity. It claims photos that usually end up in the trash can be salvaged. With Topaz's costly subscription I never tried it but I would love to see DXO incorporate those features.
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello Ed,
We truly appreciate your detailed feedback and are delighted that DxO PureRAW 6 stands out for you, especially for its denoising results and non-subscription model.
Thank you also for your comments about updates and your suggestions for further image-recovery capabilities — feedback like yours helps guide our continued innovation.
The DxO Team
Great applications for photography
Great applications for photography. An very good support!!!
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello AL,
We’re delighted you’re enjoying our photography tools and had a great experience with our support team.
Thank you for your kind words!
The DxO Team
My go-to photo processing software
My go-to photo processing software. The product and customer service are top notch.
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello Eric,
We’re thrilled to be your go-to choice for photo processing.
Thank you for your kind words about both our software and customer service!
The DxO Team
Great Customer support....
Great Customer support....
I had an issue with part of the DxO software family and had to ask for support and the whole experience exceeded my expectations...
I found them to be attentive, direct to the point and very thorough and my issues resolved quite speedily.
A very customer centric experience :-)
19. elokuuta 2026
Vastaus yritykseltä DxO
Hello Mark,
Your feedback is a real boost for our team — thank you!
We’re delighted that our support team exceeded your expectations with attentive, thorough, and efficient assistance. Providing a truly customer-focused experience is very important to us.
The DxO Team
Support matters the most.
Had an issue and was solved within a very reasonable timeframe.
A product is as good as its support.
Good job to all the DxO team.
20. elokuuta 2026
Vastaus yritykseltä DxO
Hello Alexandros,
We couldn’t agree more — great support is an essential part of a great product experience.
We’re glad our team resolved your issue promptly, and we truly appreciate your kind words!
The DxO Team
Excellent editing
Excellent editing, leading noise reduction, no hassle with databases. The lack of five stars comes from the keywording and search functions, they are not very good.
12. elokuuta 2026
Vastaus yritykseltä DxO
Hello Joachim,
Thank you for your constructive feedback.
We’re glad you value the editing quality, noise reduction, and straightforward workflow.
We also appreciate your comments on keywording and search functions, as these insights help us improve our software.
The DxO Team
I lost the ability to access my…
I lost the ability to access my account. The way to get to your account as set up by DXO Labs would be easy to fix, but support must be too lazy or dumb to do it. I tried to be very polite to them throughout my discourse via email, but they just stopped communicating. Yes. My old email got discontinued over a year ago. With all of the accounts I needed to fix, I missed DXO Labs. I no longer have an account with DXO labs. I can not access my software key. And DXO ain’t gonna help.
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DxO
Hello Steven,
We’re sorry this account recovery process has been frustrating. Your support ticket remains open.
We were able to locate the account associated with the previous email address you provided. However, as you no longer have access to that email address, do not remember the account password, and do not have the activation code, you are unable to update the account details yourself.
Before changing the email address linked to the account or providing access to its contents, we therefore need to verify that the requester is the legitimate account owner. The information provided so far has not been sufficient to complete that verification, so our team has requested additional information.
This is a standard security procedure designed to protect our customers, their accounts, and their licenses from unauthorized access or identity misuse. As soon as we receive the requested information and can confirm ownership, our support team will be able to continue assisting you.
The DxO team
The information provided so far has not been sufficient to complete that verification, so our team has requested additional proof of purchase. This is a standard security procedure designed to protect our customers and their licenses from unauthorized access or identity misuse.
As soon as we receive the requested information and can confirm ownership, our support team will be able to continue assisting you.
The DxO team
Good tech support!
17. elokuuta 2026
Vastaus yritykseltä DxO
Hello John,
We’re glad our technical support team could help.
Thank you for your feedback!
The DxO Team
Le graal du traitement photo.
Logiciel très puissant doté de l'IA, exhaustif, particulièrement efficace, avec des mises à jour régulières et un service après vente exemplaire (réponses personnalisées aux demandes en moins de 48 h). Des ressources variées et disponibles (tuto, vidéo, livres, blogs) et en Français (un vrai point fort). Nécessite un apprentissage, mais qui reste à la portée de tout néophyte. Je le recommande vivement.
11. elokuuta 2026
Vastaus yritykseltä DxO
Bonjour DORNE,
Votre message nous fait très plaisir, merci !
Nous sommes ravis que vous appréciiez la puissance de nos outils, la richesse des ressources en français ainsi que la réactivité de notre service client.
Merci également pour votre recommandation et votre confiance !
The DxO Team
I made the move to DXO in 2024
I made the move to DXO in 2024 due to a Camera change and advise from a DXO user. I needed top of the range noise reduction and improved workflow. I have not looked back and all aspects of the software fit me perfectly, really enjoying the DXO workflow compared to my previous setup.
17. elokuuta 2026
Vastaus yritykseltä DxO
Hello Derek,
We’re delighted that switching to DxO has brought you the noise reduction and workflow improvements you were looking for.
It’s wonderful to hear that our software fits your photography workflow so well.
Thank you for your trust!
The DxO Team
Vastaus yritykseltä DxO
Hello Marks,
We’re glad you appreciated the speed, responsiveness, and expertise of our support team.
Thank you for your feedback!
The DxO Team
Some features are missing
Some features are missing, such as HDR Merge, but otherwise everything is great.
17. elokuuta 2026
Vastaus yritykseltä DxO
Hello Roman,
Thanks for sharing your feedback.
We’re glad you’re enjoying our software overall, and we appreciate your suggestion regarding HDR Merge as we continue to improve our tools.
The DxO Team
Prise en main assez simple pour des…
Prise en main assez simple pour des résultats très satisfaisants
10. elokuuta 2026
Vastaus yritykseltä DxO
Bonjour Chrispingu,
Merci beaucoup pour votre retour !
Nous sommes ravis que vous trouviez nos outils faciles à prendre en main et que les résultats soient à la hauteur de vos attentes.
L’équipe DxO
Macht das entwickeln von raw Bilder für…
Macht das entwickeln von raw Bilder für mich wunderbar einfach.
16. elokuuta 2026
Vastaus yritykseltä DxO
Hallo Wilhelm,
vielen Dank für Ihr positives Feedback!
Es freut uns sehr, dass unsere Software die Entwicklung Ihrer RAW-Bilder so angenehm und einfach macht.
Das DxO-Team
Trustpilot-kokemus
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