This is now my fourth car from Driven. As with the previous purchases (Jason this time) no pushy salespeople but attentive at the right time. Part exchange, finance and collection date all sorted qui... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
IF I COULD GIVE LESS THAN 1 STAR I WOULD ‼️‼️DO NOT BUY FROM THEESE ABSOLUTE THIEVES…SELL FAULTY CARS,CLEAR THE FAULTS BEFORE HANDOVER WITHOUT FIXING,THEN GIVE A LITTLE BANGER COURTESY CAR AND EXPE... Näytä lisää
Yritys on vastannut
From beginning to end had a smooth transaction…Patrick went into all detail with every procedure of the car, had a test drive myself & swapped with the wife…happy all round so we were able to drive aw... Näytä lisää
Yritys on vastannut
Well what can I say, Harry thank you, Driven, thank you, I'm not the easiest buyer to please but I'm smiling and happy! Phenomenal service, an absolutely immaculate vehicle and seriously attentive sa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Driven of York! We are a family-run business with over 30 years of experience in the Motor Industry, we're here to simplify your car-buying journey. At Driven of York, customer satisfaction is our number one goal. We carefully select each car in our inventory to ensure quality and reliability at competitive prices, and aim to give you the best experience in the industry. After all new car days don’t come around often, so when they do, it should be special. Conveniently located just outside York at Bilbrough Top Services on the A64 By-pass, our showroom offers up to 100 quality used cars. From practical first cars to high-performance vehicles, there's something for everyone. But here's the bottom line: at Driven of York, we believe in honesty and transparency. Our goal is to help you find the perfect car without any cheesy sales pitches. We want to maintain long lasting professional relationships taking care of all things automotive for our customers for life.
Yhteystiedot
Driven of York, Colton Lane End, A64 Bilbrough Top,, LS248EJ, Tadcaster, Yhdistynyt kuningaskunta
- 01937830405
- sales@drivenofyork.co.uk
- drivenofyork.co.uk
4,3
Erinomainen
126 arvostelua
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THIEVES
I left a deposit online in the evening but after a last minute charge of circumstances with the car I was selling privately and the company not taking credit card for partial payment (which wasn’t listed anywhere on their website) they refused to refund my £149 deposit the next morning and said I would need to go into the branch, all be it, 150miles away from me. I could understand if the company had actually DONE ANYTHING such as prepped the car for me or taken it off off sale but i put the deposit down after the branch had closed on Friday evening and called first thing on Saturday morning 🥹 AVOID they are just thieves… and they just block your number if they don’t want to speak to you 👍🏽 and if saying “thanks for stealing my money” is classed as verbal abuse, I’m astonished. How can it be the case your deposit gets refunded if you go into the garage, but not over the phone, this leads me to believe the statement of £100 per platform is false.
21. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thank you for your review Rebecca. it is unfortunate that you feel you want to leave us a 1* review.
You have mentioned in your review that you left the holding deposit after a change in your circumstance of part ex and "also the company not taking credit card for partial payment." You were aware that we don't accept credit cards yet felt you needed to reserve the vehicle to not lose out on it. Patrick relayed all this information to you earlier on in the day over the phone and explained the reservation option with you, to which you were happy to proceed.
As for the "actually done anything", when a reservation is left on our website it shows the vehicle as deposit taken and gets removed from all our partner sites as vehicle deposited/sold. If a customer does not wish to proceed then we have to re-advertise the car with an average price of £100 per platform.
As for the blocking of your number, I apologize this shouldn't have been done but Patrick felt the need to do this due to the verbal abuse given on the phone. At the end of the day we are human beings and do not come to work to be abused by customers.
We strive to give 5* service to our customers so an internal review will be conducted, if you are wishing to re-book in for the vehicle we are happy to allocate the deposit to the vehicle.
Buy a car with peace of mind
They give honest advise and help with the search for the right car. They did not push for any of the available cars, but searched what cars were coming in and by doing that they found exactly the car we’re looking for! Then the help with finding the right finance was absolute outstanding!
16. syyskuuta 2024
Vastaus yritykseltä Driven Of York
Thanks so much for your review Henk! Great to hear you enjoyed your experience with us. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Tom helped us through the process even…
Tom helped us through the process even delivering the car on a Sunday ,great service
17. syyskuuta 2024
Vastaus yritykseltä Driven Of York
Thanks so much for your review David! Great to hear you enjoyed your experience with us and Tom. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Jason and the guys were so helpful after a nightmare with a previous garage. Very knowledgeable and friendly to deal with. A great choice of cars too. Very happy with our
NoJason and the guys were so helpful after a nightmare with a previous garage. They have put our faith back in car garages. Very knowledgeable and friendly to deal with. A great choice of cars too. Very happy with our new car.
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review!! Great to hear you enjoyed your experience with us and Jason. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Poor customer service
Poor customer service - contacted them about a vehicle. Spoke to the salesman for over 20 minutes. He advised he would call me back and never did.
19. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thank you for your review. Apologies to hear this has happened, we strive to give 5* customer service so there will be an internal review on this. if you can contact us on 01937 830405 and speak to management so we can get a better understanding so it doesn't happen to anyone else.
Many Thanks. Driven Of York
Highly recommend Jason and Driven of York.
Fantastic service from Jason! Everything went smoothly without any problems. Bought and exchanged a car. Would highly recommend Jason and Driven of York.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Jaqui! Great to hear you enjoyed your experience with us and Jason. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Very professional but with a relaxed…
Very professional but with a relaxed and friendly atmosphere. Nothing was too much trouble, thank you Tom for your help and patience.
15. elokuuta 2024
Vastaus yritykseltä Driven Of York
Thanks so much for your review Angela! Great to hear you enjoyed your experience with us and Tom. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Really pleasant experience
Really pleasant experience. Friendly service and no fuss collection of new-to-me vehicle. Patrick very helpful and informative
3. elokuuta 2024
Vastaus yritykseltä Driven Of York
Thanks so much for your review Julia! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Straight no nonsense help
Straight no nonsense help. Good range of cars and excellent expertise
27. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review! Great to hear you enjoyed your experience with us. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Exelent service from start to finish
Exelent service from start to finish. We wanted to look at the car the previous weekend to us buying it and after putting a secure deposit down to take the car off sale for 48 hours we was unable to go and the deposit was not taken no questions asked.
We went up the following weekend and spoke with the dealer Tom who was exceptional from start to finish with how he deleted with us. Talked us through our options and gave us a good price on part ex for our old car. There was a couple of little snagging issues I wasn't happy with and within 3 days these were sorted. I now have collected the car and am well happy with it and the whole experience. Highly recommended
17. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Danny! Great to hear you enjoyed your experience with us and Tom. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Amazing experience and ultra friendly.
Helpful all the way through the purchase. Even so on holiday overseas at the time of enquiry, kept in touch and answered all enquiries promptly. Sent videos of the vehicle until the vehicle could be physically viewed. Top customer focus and highly recommended....Even ended up purchasing a second vehicle which went just as smooth👍🏻
4. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Jon! Great to hear you enjoyed your experience with us. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
I bought my E pace of Patrick who was…
I bought my E pace of Patrick who was very help full with out beening pushy answer all my questions this was the best car buying experience I have ever had the car is great I would recommend driven of York
19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Clive! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Patrick was really helpful and…
Patrick was really helpful and knowledgeable. Easy no pressure sale , I would recommend to friends and family
4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review James! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Tom was great from start to finnish…
Tom was great from start to finnish found a kia sportage gt was left to look around it and start it up without any salesman pressure it was a relaxed atmosphere I would definitely recommend this place to buy a car I went all the way from Nottingham to this place to buy mine couldn't be more satisfying 😀 😄 😊
2. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Wayne! Great to hear you enjoyed your experience with us and Tom. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Really impressed
Really impressed. Have a brilliant new car, they gave a great part exchange. New car is in excellent condition, handover was smooth and they did some extra work to move some
Stuff over from my old car to the new one and they helped me with this free of charge.
Great soles experience from Patrick, would definitely recommend ⭐️
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Rebecca! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Very happy with the service received…
Very happy with the service received from Patrick.
I would highly recommend Driven of York to others.
Thank you.
3. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review David! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Very professional.
Patrick was very helpful and professional.
Great service and made the whole process plane sailing.
20. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Rufus! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
I just bought a car and Patrick was…
I just bought a car and Patrick was very helpful and had attention to details. Would highly recommend.
18. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review Gabriel! Great to hear you enjoyed your experience with us and Patrick. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Can’t recommend the guys at Driven…
Can’t recommend the guys at Driven enough, quality service and they take the stress out of buying a used car. Matt went above and beyond for me, as I was traveling from far away he even sent me detailed videos of the car and its paperwork so there were no surprises when I got there. Will definitely be using them in future.
10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Driven Of York
Thanks so much for your review James! Great to hear you enjoyed your experience with us and Matt. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
Vastaus yritykseltä Driven Of York
Thanks so much for your review Leigh! Great to hear you enjoyed your experience with us. Thank you again for your business and we wish you many happy miles and memories from the whole team at Driven of York, hope to see you again for the next one!
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