The experience is great for me, as the information is always to hand to keep track of appointments and letters sent from my Consultants. The best thing is, I cannot misplace my letters anym... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I find that some times physically letters take a lot longer to arrive and you cam miss appointments . However this alerts to attend the appointments on time. For people who are computer literate, it... Näytä lisää
Yritys on vastannut
Dr Doctor I receive letters and copies of appointments almost instantly No waiting for letters to arrive by post Great little app
I just need to access the information sent to me. I cannot log in to my NHS account at the moment as it comes up in my wife's name. I have to try to change that and also for her to keep her account t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Yhteystiedot
75 Bermondsey St, SE1 3XF, London, Yhdistynyt kuningaskunta
- support@drdoctor.co.uk
- drdoctor.co.uk
4,4
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to change appointments...
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Patricia,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Memory saver
Being deaf and elderly I find your written information very useful and of course saves paper and a refresher to boot thank you.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Mrs S Fraser,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Excellent
Everyone are fantastic and lively people from doctors, Nurses and others staff members they are wonderful people
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Dare,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
All simple
All simple, just me getting the hang of new phone.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Jim,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Easy to navigate and is quick too
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear maria,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Deirdre,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Allison,
We are sorry to hear you are struggling to get in touch with your Trust. We hope you have now managed to contact them, if not and you are still having issues, please check for any alternative number to call provided on any of your digital letters within the platform. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Sarah,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Hull Royal Infirmary - Rheumatology Department, Consultant Mr Middleton
I would like to express my sincere thanks to the Rheumatology Department at Hull Royal Infirmary and particularly to Consultant Rheumatologist Mr Middleton for the outstanding care and treatment I have received over the past several years.
I have a complex medical condition, and throughout my care Mr Middleton has always treated me with professionalism, compassion, and expertise. His knowledge, understanding, and commitment have given me great confidence in the treatment I have received.
I would also like to recognise the excellent service provided by the Rheumatology Department and the hospital staff. My appointments have consistently been well organised and on time, and every member of the team has been courteous, caring, and supportive.
The standard of care I have received at Hull Royal Infirmary has been exceptional, and I am truly grateful to Mr Middleton and everyone involved in my treatment. Thank you for your dedication and for making such a positive difference to my health and wellbeing.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Jeffrey,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
A minha opinião sobre o atendimento
Fui muito bem atendido e gostei como foi abordado o meu problema e senti interesse do Médico em querer me ajudar. M Obg .
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Prezado Paolo,
Muito obrigado pelo seu feedback positivo; ficamos felizes em saber que você está satisfeito com o serviço que está recebendo do seu Trust e da DrDoctor. Caso precise de mais suporte ou tenha dúvidas adicionais, você pode consultar nossa seção de perguntas frequentes (FAQ) aqui: https://drdoctorsupport.zendesk.com/hc/en-gb.
Se tiver qualquer problema no futuro, por favor, acesse https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new para enviar as informações necessárias; nossa equipe terá prazer em ajudar.
Atenciosamente,
Elise
DrDoctor
I need printed letters
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Ndubueze,
You can switch to printed letters at any time, the link to do this is provided here: https://drdoctorsupport.zendesk.com/hc/en-gb/articles/20857623368082-How-to-switch-between-paper-and-digital-letters. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Joan,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
First time in using this service and …
First time in using this service and I would definitely use it again. It gives you clear precise instructions so it's very easy to do.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear kay,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Did not get a call
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Jan,
Sorry to hear you didn't receive a call from your Trust, we hope you have managed to use the platform to rebook an appointment or that you have heard back from them since. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Shows all my appointments at once
Shows all my appointments at once. Gives you the opportunity to rearrange or cancel appointments. Easy to use and understand.
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Rachel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Just wonderful to use it.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear GM Patel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Why I have trouble with getting thes important information via email. And just about everything NHS hospitals and people TAKE CARE OUT THERE 🙏
I’ve only just started to get into the doctors letters via email because I’ve suffered with so many scammers it’s unreal so I’m so scared of even trusting the doctors and electricity companies water companies any companies. And what make it worse for me it i suffering with mental health issues and anxiety and depression and toped all of with cellulitis on both legs which is bad ok rigth now top this off with a near death experience involving me in the worst accident of my life so I’m in such bad shape right now it’s killing me just to send this feedback on here and i was kicked out of hospital way to early all because they are at braking point I’ve see nersis break down and cry because there are run down and it broke my heart to see someone who’s there to look after you and doing a good job and she had to but up with the crap she was going through its not on and I’d just love if the major people who are running this country to go to all the hospitals in the London area and all in England just to see for themselves what thes poor women and men who work in the hospitals but I just hope them kicking me out of hospital way to erley that my bed went to to some body who was in a worse situation than I was because I was not it a good way at all broken legs fractured scapula and multiple head face and body hands cut to bit from this car drivers driving so everyone out please take care and be careful of you surroundings please.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Christopher,
We are really sorry to hear about your worries surrounding access to DrDoctor, please be assured we take every precaution to ensure that your data is kept safe and the system is in place to take pressure off the NHS too. We really do hope you are on the mend after the issues you have experience. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Lloyd,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
REMINDER NOTICE
REMINDER NOTICE
For the reminder well ahead of time.
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DrDoctor
Dear Daniel,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Vastaus yritykseltä DrDoctor
Dear Derek,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.