Dramashorts Arvostelua 391

Vastaus yritykseltä Dramashorts

3 päivää sitten

Cara Enrica,

Grazie mille per il tuo meraviglioso feedback! 🌟

Siamo felicissimi di sapere che hai trovato la storia bella, interessante e avvincente: è proprio questa l'esperienza che vogliamo regalarti su Dramashorts 🎬✨

Le tue gentili parole significano davvero molto per il nostro team e speriamo che continuerai a goderti tante altre storie avvincenti insieme a noi.

Grazie per il tuo sostegno! 😊

Vastaus yritykseltä Dramashorts

4 päivää sitten

Hi there!

Thank you so much for your lovely review! 💖

We’re delighted to hear that you enjoyed the romantic vibe of the show, it’s great to know it resonated with you. That’s exactly the kind of engaging storytelling we aim to deliver at Dramashorts. 🎬✨

We truly appreciate your support and hope you continue to discover more shows you’ll love!

Vastaus yritykseltä Dramashorts

4 päivää sitten

Dear Charmain,

Thank you for your feedback, we're sorry to hear that!

Although we’re excited that you’re interested in using our service, we understand how important it can be to have the option to download an app for easier access.

At Dramashorts, our product is designed to be multi-platform, which means you can enjoy our content directly through your browser without needing to download anything. This allows for quick and flexible access across different devices.

If you need any assistance with accessing the platform or setting things up on your device, please don’t hesitate to reach out to our support team at contact@dramashorts.io - they’ll be more than happy to guide you.

Thank you again for your support, and we hope you continue enjoying our stories! 🎬✨

Vastaus yritykseltä Dramashorts

4 päivää sitten

Dear Simon,

Thank you for sharing your feedback. We’re sorry to hear that your experience felt this way, and we understand your frustration regarding the charges.

Please rest assured, it is never our intention to mislead or trick our customers. At Dramashorts, we aim to be transparent about how our subscriptions and optional purchases work.

To clarify, any additional charges beyond the subscription typically come from optional purchases, which are only processed when the “Continue” button is selected.

If you have any concerns about specific charges on your account, please don’t hesitate to contact our Billing Team at contact@dramashorts.io. We’d be happy to review your case and assist you further.

Thank you again for your honest feedback.

Vastaus yritykseltä Dramashorts

10. huhtik. 2026

Dear Ajmery,

Thank you for your feedback, and we’re truly sorry to hear about your experience. In some cases, additional charges may occur if optional purchases or subscriptions are selected during checkout, as each transaction is confirmed when the “Continue” button is clicked.

We’re sorry that you’ve only received an automated response so far. Our Billing Team handles requests in the order they are received, but please be assured that they will review your case carefully, verify the charges, and assist you with cancellation and any applicable refunds as soon as possible.

If you don’t hear back within a reasonable time, you’re welcome to follow up on your email to contact@dramashorts.io to ensure your case is prioritized.

Thank you for your patience and for giving us the opportunity to make this right.

Vastaus yritykseltä Dramashorts

9. huhtik. 2026

Hello!

Thank you so much for your kind feedback! 😊

We’re really glad to hear that you enjoyed the storyline - that’s at the heart of what we aim to deliver at Dramashorts. 🎬✨

Your support means a lot to us, and we hope you continue to find more stories that keep you engaged and entertained.

Thank you for being with us! 💖

Vastaus yritykseltä Dramashorts

3. huhtik. 2026

Dear Kymberly,

Thank you so much for your wonderful review! 💖

We’re absolutely delighted to hear that you enjoyed the chemistry between the characters. It’s fantastic to know the storyline felt believable and engaging for you. That’s exactly the kind of immersive storytelling we strive for at Dramashorts. 🎬✨

Your kind words truly mean a lot to our team, and we hope you continue discovering more stories and characters you’ll love just as much.

Thank you for your support! 😊

Vastaus yritykseltä Dramashorts

1. huhtik. 2026

Dear Carol,

Thank you for your message, and we’re truly sorry to hear about the frustration you’ve experienced while trying to cancel your subscription. We understand how concerning this situation must feel.

Cancellation steps are divided by the source of registration. Store subscriptions can be canceled via your phone settings. Our product is multi-platform, so if you have purchased your initial subscription via the website, it should be canceled via the website, too.

That said, we want to make sure this is fully resolved for you and that no further charges occur. Please reach out to our Billing Team at contact@dramashorts.io with your account details and any payment information you have, and they will assist you directly in confirming the cancellation and reviewing your case.

At Dramashorts, we are committed to making this process as clear and smooth as possible, and we truly appreciate your patience while we help get this sorted.

Vastaus yritykseltä Dramashorts

30. maalisk. 2026

Estimada Annabel:

Gracias por informarnos de esto; lamentamos mucho la preocupación que te ha causado esta situación. Entendemos perfectamente lo inquietante que debe resultar ver varios cargos al mismo tiempo.

Tenga la seguridad de que nunca es nuestra intención engañar o confundir a nuestros clientes. En Dramashorts, nuestro objetivo es que todos los cargos sean transparentes y se comuniquen con claridad.

En algunos casos, pueden producirse varias transacciones si se seleccionan suscripciones opcionales adicionales o compras durante el proceso de pago, ya que cada selección se procesa por separado al confirmar el botón «Continuar».

Para resolver esto lo antes posible, ponte en contacto con nuestro equipo de facturación en contact@dramashorts.io indicando:

* La dirección de correo electrónico vinculada a tu cuenta
* Los detalles o capturas de pantalla de las transacciones

Nuestro equipo investigará a fondo los cargos, confirmará el estado de tu suscripción, te ayudará con la cancelación si es necesario y revisará si cumples los requisitos para un reembolso.

Agradecemos tu paciencia y la oportunidad de solucionar esto.

Vastaus yritykseltä Dramashorts

30. maalisk. 2026

Dear Elijah,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the stress and inconvenience this situation caused you, especially having to deal with your bank and card security. We completely understand how serious and upsetting this must have been.

Please rest assured, it is never our intention to mislead or trick our customers. At Dramashorts, we take transparency very seriously and are continuously working to improve how our subscription and purchase process is communicated.

To clarify, when subscribing, there are also optional purchases available for users, and these are only processed when the “Continue” button is selected.

We’re glad to hear that your bank and PayPal were able to assist with refunds, but we would still very much like to review your case on our end and ensure that:

* All subscriptions are fully cancelled
* No further charges will occur
* Your account is in a safe and correct state

If you’re open to it, please contact our Billing Team at contact@dramashorts.io with your account details so we can double-check everything and provide additional reassurance.

We also sincerely appreciate your kind words about our films, it means a lot. Your feedback about transparency is heard loud and clear, and we are actively working on improving the experience so customers can enjoy our content with full confidence.

Thank you again for your honesty.

Vastaus yritykseltä Dramashorts

30. maalisk. 2026

Hi there! In order to cancel the subscription, please visit your Profile page: https://dramashorts.io/profile
Scroll down to the subscription section and click on the "Unsubscribe" button. Make sure to complete the cancellation process🙌

Alternatively, you can also contact us at contact@dramashorts.io, and our team will assist you with cancellation💜

Vastaus yritykseltä Dramashorts

25. maalisk. 2026

Beste Faiza,

Hartelijk dank voor je feedback. Het spijt ons zeer te horen over je ervaring en we begrijpen hoe verontrustend en frustrerend deze situatie voor je moet zijn.

Wees gerust: het is nooit onze bedoeling om onze klanten te misleiden of te bedriegen. Bij Dramashorts hechten we veel waarde aan transparantie en werken we voortdurend aan het verbeteren van de manier waarop we onze abonnements- en aankoopprocessen communiceren.

Het is mogelijk dat er naast het hoofdabonnement tijdens het afrekenen ook extra optionele abonnementen of aankopen zijn geactiveerd. Deze staan los van elkaar en worden bevestigd wanneer je op de knop 'Doorgaan' klikt.

Wij nemen uw bezorgdheid zeer serieus en willen uw zaak graag grondig onderzoeken. Wij verzoeken u vriendelijk contact op te nemen met ons factureringsteam via contact@dramashorts.io met:

* Het e-mailadres dat aan uw account is gekoppeld
* Details of screenshots van de afschrijvingen

Ons team zal uw transacties zorgvuldig controleren, precies uitzoeken wat er is gebeurd en u helpen met de opzegging en eventuele restituties.

Wij stellen uw feedback zeer op prijs en zijn blij dat wij dit kunnen rechtzetten.

Vastaus yritykseltä Dramashorts

24. maalisk. 2026

Dear Jessica,

Thank you so much for your kind review! 😊

We’re really glad to hear that you enjoyed the movie and liked the storyline - that’s exactly what we aim for at Dramashorts.io 🎬✨

Your feedback means a lot to our team, and we hope you continue to discover more stories you’ll love just as much.

Thank you for your support! 💖

Vastaus yritykseltä Dramashorts

23. maalisk. 2026

Hello!

Thank you so much for your kind feedback! 😊

We’re really happy to hear that you’re enjoying the movies - that means a lot to us. At Dramashorts, we’re dedicated to bringing you engaging and entertaining stories.

We truly appreciate your support and hope you continue discovering more great content with us! 🎬✨

Vastaus yritykseltä Dramashorts

23. maalisk. 2026

Dear Ines,

Thank you for sharing your experience, and we’re truly sorry for the stress and confusion this situation has caused. We completely understand your concern about multiple charges and wanting to make sure everything is properly cancelled.

From what you’ve described, it’s possible that in addition to the main subscription, additional optional subscriptions or purchases were activated during the checkout process. These are separate and confirmed when the “Continue” button is selected. That said, we absolutely want to review your specific case and make sure everything is handled correctly.

We’re glad to hear you were able to cancel two of the subscriptions. For the remaining one (as well as your refund request) we strongly recommend contacting our Billing Team directly so they can:

- Verify all three charges
- Confirm that all active subscriptions are fully cancelled
- Assist you with the refund process
- Ensure no further charges will occur

Please reach out to contact@dramashorts.io 💌

At Dramashorts, we take concerns like this very seriously. Our team will carefully review your account and work with you to resolve this as quickly and fairly as possible.

Thank you again for your patience - we’re here to help get this fully sorted and give you peace of mind.

Vastaus yritykseltä Dramashorts

23. maalisk. 2026

Dear Lola,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience felt frustrating and unfair.

We understand that our format - short, episodic content - may feel different compared to platforms like Netflix or Disney+, and we truly value your perspective on pricing and value.

If you have specific concerns about charges on your account, we’d really like to help. Please feel free to reach out to our Billing Team at contact@dramashorts.io, and we’ll be happy to review everything with you and assist further.

Thank you again for your honest feedback, it helps us improve and better serve our customers.

Vastaus yritykseltä Dramashorts

23. maalisk. 2026

Hi there!

Thank you so much for your amazing review! 💖

We’re thrilled to hear that you found the show sweet, passionate, and engaging! That’s exactly the kind of emotional and captivating storytelling we aim to deliver at Dramashorts 🎬✨

Your support and enthusiasm inspire our team to keep creating stories that connect with our audience.

We can’t wait for you to discover even more shows you’ll enjoy just as much! 😊