I ordered the wrong size parts. Totally my fault. The staff at Drainage Superstore were most helpful in ensuring I soon received the correct parts and a full refund after returning the wrong parts. 5... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Advertised and sold products that are unavailable, told alternative was £150 extra and that their bank details changed so send the difference HERE, wasted a day of building and so far I haven’t rec... Näytä lisää
Yritys on vastannut
Excellent service from start to finish Really pleased with my order from Drainage Superstore. The tank arrived on time, was exactly as described and was well delivered. It has now been installed and... Näytä lisää
Yritys on vastannut
Delivery was quick and prompt and all items were well packaged. Delivery price was also reasonable, but can see how the price does increase based on how big some of the items are (3m pipe ect), so can... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä DRAINAGE SUPERSTORE
Yrityksen kirjoittama
Who are we?
Drainage Superstore is one of the UK's largest online suppliers of quality drainage products and materials. Over 18,000 drainage products including channel drains, sewage treatment plants, drainage supplies and so much more.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Yhteystiedot
Burrington Way, PL5 3LX, Plymouth, Yhdistynyt kuningaskunta
- 01752 692221
- sales@drainagesuperstore.co.uk
- drainagesuperstore.co.uk
4,2
Hyvä
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
very help to me.
15. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon,
That's brilliant to hear - we're happy to have had the opportunity to assist you.
Thank you very much for your review, and if we can help with anything else you need in the future, please let us know.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon Ian,
Thank you for taking the time to review us. We are glad to see that you had plenty of choice, and that the items you ordered reached you quickly.
Thanks for choosing to shop with us, and we hope to see you again.
Kind regards,
Phil.
Brilliant companly exellent quality and…
Brilliant companly exellent quality and great price. Customer for life. 5 stars from me
19. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Sakina,
Thank you for the 5 star review! Customers for life is what we strive for, and we are really pleased to see that we'll be working with you again in the future.
We look forward to speaking to you again soon!
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Colin,
Thank you for taking the time to review us! We hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi David,
Thank you for leaving us 5 stars! We hope to see you again in the future.
Kind regards,
Phil.
Excellent experience as a first time…
Excellent experience as a first time customer- product ordered, communication great and prompt delivery. What more can you ask for!
Received today and fitted all 6 driveway drainage covers.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon,
Thank you for taking the time to review us. We really appreciate it, and are glad that everything went smoothly.
We hope to see you again.
Kind regards,
Phil.
Ordered fine and arrive but some of the…
Ordered fine and arrive but some of the forms were damaged. Could’ve been packaged with a bit more protection
15. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon Steven,
Sorry to hear that some of the items were damaged. It does not look like we were made aware of this prior to the review, but if you require further assistance please email feedback@cmostores.com - and we shall be happy to help.
Kind regards,
Phil.
Excellent service
Excellent service! I placed my order and it arrived the very next day. Super fast delivery and a great experience overall.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Amrit,
Great to see that this reached you so quickly. Thank you for taking the time to review us, and we hope to see you again in the future.
Kind regards,
Phil.
S Mead
Very Responsive, helpful, Polite and knowledgeable. Also very prompt delivery all as promised.
12. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Steve,
Many thanks for taking the time to review us. We are glad to see that this reached you so quickly, and hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good morning Mary,
Thank you for taking the time to review us. I am happy to see that everything was communicated well, and that you're please with the products.
We hope to see you again in the future.
Kind regards,
Phil.
The product we ordered was for a…
The product we ordered was for a building site that is shut on weekends. Product was 10 days late and they tried to deliver it on a Saturday then a Sunday. Very disappointing
5. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good Afternoon Jon,
Thank you for taking the time to leave us a review.
I sincerely apologise about this situation with your delivery.
This particular supplier do not tend to deliver on weekends so this will be looked in to so we can see what's happened on this occasion.
I do hope you have received your order since and this has not caused any delays for your project.
Kind Regards
Samantha
Shocking
Shocking
The delivery never happens the day stated
Even after chasing daily
28. helmikuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good Afternoon Nathan,
Thank you for taking the opportunity to leave a review.
I do apologise that your delivery was delayed for your order. I can see that the information provided to us from the supplier which was relayed on to yourself was not accurate due to delays in the delivery process.
I do hope you received your order ok and I am so sorry for any inconvenience this caused to you.
Kind Regards
Samantha
Perfect.!
The shallow drainage channel was perfect for our requirements, ordered on Fri, received on mon, installed on tues as described and great price, thank you. will def use again if I need more, thank you.
7. maaliskuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good morning,
Great to see that this was exactly what you needed for your job. Thanks for choosing to shop with us and for your 5 star review, and we hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Colin,
Many thanks for reviewing us! I am pleased that this reached you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Jamie,
Thank you for leaving us such a kind review. We are very pleased to see that you're happy with the service, and we hope to see you again in the future.
Kind regards,
Phil.
Good price and service
Good price and service. Delighted to get someone who would deliver a small order to the Highlands without charging silly money!
26. helmikuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Peter,
Thank you for taking the time to review us! We are more than happy to have been able to assist with this, and if you require anything else in the future please let us know.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon Harvey,
Thank you for the 5 star review and for choosing to shop with us!
We hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Carl,
Thank you for taking the time to review us! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Vastaus yritykseltä DRAINAGE SUPERSTORE
Good afternoon Chippy,
Thank you for the 5 star review! We're glad that we were able to get this to you quickly! We hope to see you again in the future.
Kind regards,
Phil.
Product arrived when it was promised…
Product arrived when it was promised and as stated. Asked a follow up question and heard nothing
26. helmikuuta 2026
Vastaus yritykseltä DRAINAGE SUPERSTORE
Hi Mark,
I am sorry to hear that you didn't receive a response to your question. I cannot see that we have received it, but if you could kindly send it to sales@insulationsuperstore.co.uk we'll be happy to help.
Kind regards,
Phil.
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