We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Näytä lisää
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I have had a fantastic experience with this agency, specifically with Delilah Vincent. She was friendly, professional, and kept me updated every step of the way. She made the whole process so much ea... Näytä lisää
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My partner and I would like to thank Elouise for all her help with renting our apartment. The whole process was quick and smooth from start to finish. She was always available to answer our questions,... Näytä lisää
Yritys on vastannut
Elouise McCracken was so helpful throughout my flat search. She was always quick to arrange viewings for me, some of which she suggested herself. She kept me updated and was very responsive to any que... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Yhteystiedot
41 Paradise Walk, SW3 4JL, London, Yhdistynyt kuningaskunta
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,8
Erinomainen
331 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly and knowledgeable
We booked to see a property in South Kensington with an agent called Delilah, she was so friendly and knowledgeable- would definitely recommend her as an agent
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much for your kind review, Rachelle.
We’re delighted to hear you had such a positive experience with Delilah. Being friendly, knowledgeable and approachable is exactly what we strive for, so it’s great to know that came through during your viewing.
We’ll be sure to pass your feedback on to Delilah and the team.
Best wishes,
The D&G Team
Out of all the agencies we have dealt…
Out of all the agencies we have dealt with over the past few months, Ciarnan and the team at Douglas & Gordon have been so easy to deal with. Ciarnan is particularly helpful and has been great throughout the whole process.
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you for taking the time to share your feedback, Taylor.
We’re really pleased to hear that Ciarnan and the wider team made the process easy and straightforward for you. Providing clear communication, support and a smooth experience is exactly what we aim for, so it’s great to know that came through.
We’ll be sure to pass your kind comments on to Ciarnan.
Best wishes,
The D&G Team
Delilah has been extremely helpful in…
Delilah has been extremely helpful in trying to find my partner and I a flat! She is very attentive and professional. Would definitely reccomend!
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much for your kind feedback.
We’re delighted to hear that Delilah was so helpful, attentive and professional while supporting you and your partner with your flat search. Taking the time to understand our clients and guide them clearly through the process is exactly what we strive for.
We really appreciate the recommendation and will be sure to pass your comments on to Delilah.
Best wishes,
The D&G Team
Shash Stephens was exceptional
Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.
29. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much, Bruna, for taking the time to share this.
We’re really pleased to hear how impactful Shash’s support was throughout your purchase. Going above and beyond, keeping momentum between all parties and providing clear, trusted advice is exactly how we aim to guide our clients, especially when the process becomes challenging.
Your feedback means a great deal, and we’ll be sure to pass your kind words on to Shash.
Best wishes,
5 star service
Speedy responses - professional staff.
Thank you Ciarnan for finding me the tight property after my previous lease ended.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Biddy, Thank you for your feedback! We’re so pleased to hear that Ciarnan was able to help you find the right property quickly and professionally after your previous lease ended. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home! D&G
Just wanted to say thank you to Douglas…
Just wanted to say thank you to Douglas and Gordon L who have helped me again finding some new accommodation after my previous lease expired - Ciarnan was once again instrumental in helping me with several options and one property which I hope will be successful. Thank you 🙏
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear John, Thank you for your kind review! We’re delighted to hear that Ciarnan was once again able to assist you in finding new accommodation after your lease ended. We’ll be sure to share your thanks with him. Wishing you the very best in your new home! D&G
A Down-to-Earth and Reliable Agent
Ed has been fantastic throughout our flat search. He’s been incredibly helpful, always quick to reach out with multiple options and updates, and consistently honest in his advice. Would highly recommend!
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Orlando, Thank you for sharing your experience! We’re so pleased to hear that Ed made your flat search smooth and straightforward. We’ll be sure to pass along your kind words to him. Delighted we could support you in finding the right place! D&G
Max helped me in my apartment search
Max helped me in my apartment search. He was kind and respectful throughout the process. Even when I had concerns, it was properly addressed.
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Emmanuella, Thank you for taking the time to leave your review! We’re so glad to hear that Max supported you with kindness and respect throughout your apartment search, and that he was able to address your concerns along the way. We’ll be sure to share your kind words with him! D&G
Professional & smooth experience from…
Professional & smooth experience from start to finish, zero issues
Special thanks to Delilah.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Calcam, Thank you so much for leaving a review. We are delighted to hear you had a smooth experience. We will be sure to pass on the feedback to Delilah! D&G
Very good communication
I went through Douglas and Gordon to view a flat and I then went on to rent it. The communication was always easy and no matter if I spoke to the original agent that I conversed with (Max) or someone else, everyone was approachable and easy to speak to.
I also appreciated the honest communication in relation to the flat before I had even arranged a viewing.
From my experience I would recommend them and use them again in the future.
2. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Ayesha, Thank you for sharing your experience! We’re delighted to hear that Max and the team made the process smooth and approachable, and that you valued the honest communication from the outset. We look forward to working with you again in the future. D&G
Had a lovely viewing with Ciarnan
Had a lovely viewing with Ciarnan, his attention to detail and support throughout a stressful process of flat viewing made it so much easier.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Rhys, What a lovely review! Ciarnan will be delighted to hear your comments. He is a true superstar who really cares. We look forward to helping you again in the future! D&G
Ciarnan’s charm and attention to detail…
Ciarnan’s charm and attention to detail made us feel so well looked after
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
What a lovely review. Ciarnan will be so happy. We look forward to working with you again in the future! D&G
Thank you Ciarnan!
Can’t thank Ciarnan enough for all of his incredible help and tireless energy with helping my partner and I move and find a new property. Working with Ciarnan was a dream and smooth sailing from start to finish. He went above and beyond and made the whole process so easy for us. We couldn’t be happier! If ever need to move again, I’ll be coming straight back to Ciarnan.
Thank you again!
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Luke, Thank you so much for your wonderful review! We’re thrilled to hear that Ciarnan made your move and property search such a smooth and enjoyable experience - it’s fantastic to know it made such a difference for you and your partner. We’ll be sure to pass on your kind words—Ciarnan will be delighted! D&G
Very good service and use of…
Very good service and use of technology. Used group chats to plan viewings so no back and forth, and proactive with feedback
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you for your feedback, Carl! We’re delighted to hear that our use of technology, including group chats for viewings, made the process smooth and efficient. Proactive communication is exactly what we strive for at Douglas & Gordon, and it’s great to know it made a positive difference for you. We look forward to working with you again in the future! D&G
Just moved into a new flat in Fulham…
Just moved into a new flat in Fulham and found it through Mark Paris. He was honestly such a great agent—helped us find the perfect place in the areas we wanted, organised all the viewings, and made the whole process super easy and stress-free. He went above and beyond.l, showing us the flat numerous times to make sure it was the perfect one. Can’t recommend Mark enough, 10/10!
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you for sharing such a glowing review! We’re delighted to hear that Mark made your move to Fulham smooth and stress-free, and you found the perfect flat. Your recommendation means a lot, and we’ll be sure to pass your kind words on to Mark and the team. Wishing you all the best as you settle into your new home! D&G
Honest review from someone who has rented and used multiple agency’s
I have rented multiple properties in London and being honest estate agents were my worst nightmare until I came across Douglas & Gordon and in particular Mark Paris. Marks attention to detail and knowledge on the property shown was amazing! I was sold! I am someone who pays particular attention to small details so was absolutely blown away when Mark knew the answer to every question, was viewing the flat as if he was viewing it for himself telling me pros and cons which made the whole viewing process less stressful. Mark checked small details such as how we would hang a painting to the pressure in the shower ensuring we would enjoy the flat just as much as he would. Again I could go on but the experience was so positive! Everything was efficient from viewing to signing final documents. Mark was very on it with replying and getting back in touch with us when needed which is something again which made the whole process easier. I would highly recommend anyone to go with D&G but in particular to deal with Mark Paris.
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much for such an incredible review! We’re thrilled to hear how Mark transformed your renting experience and made the process so positive and stress-free. His attention to detail and genuine care for ensuring clients feel confident in their choice is exactly what we strive for at Douglas & Gordon. We’ll be sure to share your kind words with Mark—he’ll be delighted. Wishing you all the best in your new home, and thank you again for the wonderful recommendation! D&G
We would like to highly recommend Nick…
We would like to highly recommend Nick Darragh if you’re selling your Putney property. Nick is trustworthy, resilient and available to communicate without delay. Although we faced some major hiccups during the sale process it was a pleasure to work with Nick. We. Wish him all the best in his further career.
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much for your kind recommendation. We’re delighted to hear that Nick’s open communication made a positive impact throughout your sale, even with the challenges along the way. We’ll be sure to share your thoughtful words with him—he’ll truly appreciate them. Wishing you all the very best for the future! D&G
Ciaran was very helpful with everything…
Ciarnan was very helpful with everything we required on our rental.
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Dear Scot, Thank you so much for this review. Ciarnan will be happy to hear your kind words. We look forward to helping you again in the future. D&G
Great experience
I purchased my Kensington property through Shash back in June and must say she has been of extraordinary help. She was representing a 90+ yo seller for who she went above and beyond to facilitate the sale. She helped me with furniture negotiation, arranging various repairs, etc. notably thanks to her extensive network. Shash introduced me to workers who I continue to use now that I have moved in.
More importantly, Shash was very responsive through out process which was very reassuring.
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Douglas & Gordon
Thank you so much for sharing your experience. We’re delighted to hear that Shash went above and beyond to support both you and the seller throughout the purchase. It’s wonderful to know her dedication made such a positive difference. Responsiveness and reassurance are exactly what we strive to deliver, and your feedback is a fantastic reflection of that. Congratulations on your new Kensington home — we’re so pleased Shash could play such an important part in the journey! D&G
Fantastic experience !
We had a fantastic experience working with Allan Wegeland of Douglas and Gordon. He was always extremely responsive, friendly, and professional, keeping us updated at every stage. Despite the challenging market conditions, he quickly secured us a cash buyer at a very good price, which exceeded our expectations. We would not hesitate to recommend Allan to others and will certainly use his services again in the future.
19. maaliskuuta 2025
Vastaus yritykseltä Douglas & Gordon
Dear Saskia, Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Allan’s professionalism and market expertise helped you achieve such a fantastic result — especially in challenging market conditions. Securing a cash buyer at a strong price is a brilliant outcome, and we’re so pleased it exceeded your expectations. We truly appreciate your recommendation and look forward to supporting you again in the future. D&G
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