Domar Solutions Arvostelua 593

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent product and price, we needed a good low cost CCTV system to monitor a private carpark. System arrived next day and everything worked first time, instructions were good and easy to follow.

Yritys on vastannut

Saanut 5/5 tähteä

We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x

Yritys on vastannut

Saanut 5/5 tähteä

I purchased this camera to replace a camera which was several years old and was not focusing reliably. The new camera offered new features that was very useful and at a price that was about the same a... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Turvalaitteiden myynti

Erilaisten ulkoisten lähteiden tuottama tieto

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Yhteystiedot

  • Lawrence Road, TW4 6DR, Hounslow, Yhdistynyt kuningaskunta

  • domar.com

4,7

Erinomainen

TrustScore 4.5/5 tähteä

593 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

Excellent service

This company provides an excellent product for the price and their aftersales support is second to none. The support, knowledge and patience given by Chris in their technical support division is second to none. To be able to help an old timer like myself through all this new teck is nothing short of a miracle, thank you so much,
Peter Hibbert.
Evans Hotel.
North Wales.

6. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very disappointed they've let me down....

I've had to cancel my purchase of ZXtech cameras. As a newbie to home security I put a lot of time and effort into researching these cameras and had a number of outstanding queries that I sent to Domar.
They acknowledged receipt on 30th July: "Your request (41464) has been received and is being reviewed by our support staff."

"Please note that we often respond within 24h – 48h, but sometimes (in very rare and complicated cases) you will have to wait 3-4 business days for our response. We ALWAYS reply to ALL of our customers."

12 days later I've heard nothing more.

I can only assume that they don't have enough people to handle the level of business they're generating and so I have zero confidence that the company can provide a decent post-purchase service.

Very disappointing as I was looking forward to these.

Lizzie

11. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic, excellent, brilliant, highly recommend 👍

I have waited to review these cameras for a couple of weeks. Giving me time to iron out any faults etc.
Well, what can I say, FANTASTIC, the picture quality is fabulous 👌 very clear, true colours. I have purchased this to upgrade a system from a different company that I wasn't pleased with.
This system has been easy to set up, easy to view, easy to search and rewatch previous content.
The information booklet is very simple to read and understand. Made the whole process run exceptionally smoothly.
I can honestly say that we will never go to any other company. This company has been fantastic with advice. Products are outstanding.
Thank you 😊

22. heinäkuuta 2024
Saanut 2/5 tähteä

faulty, not as described and bad support

First cameras i had both went faulty within a few years, turning on and off. I decided to replace so purchased again (newer version).
Stats say 30fps, however that's NOT true if you have WDR on, which is pretty standard these days.
Contact Domar, the inital and slowly helped by providing information to turn WDR off, but that's just moved the issue somewhere else... Domar now refused to reply to several messages, hence the bad review and avoiding the issue. Disgusting
I wont ever buy from them again.

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent CCTV Camera's

Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.

10. heinäkuuta 2024
Saanut 5/5 tähteä

Good quality equipment

Made personal visit to store.
Not the easiest place to get to but hey-ho.

Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.

25. heinäkuuta 2024
Saanut 5/5 tähteä

very helpful staff

right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes

24. heinäkuuta 2024
Oma-aloitteinen arvostelu
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you ever so much for your kind words and for taking the time to leave us a 5-star review on Trustpilot. We're delighted to hear that you found our staff helpful throughout the entire process, from ordering to collection.

It's wonderful to know that our remote support was easy to manage and that your system was up and running so quickly. We're here to ensure that everything runs smoothly for our customers, and it's truly rewarding to hear that we've met your expectations.

If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.

Warm regards,
The Domar Team

Saanut 4/5 tähteä

Setting everything up difficult, but seems OK

Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.

16. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.

Would definitely use these guys again

17. heinäkuuta 2024
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you ever so much for your fantastic 5-star review! We are thrilled to hear that you were pleased with our customer service and the speed of our delivery. Your kind words about the quality of our cameras mean a lot to us.

We look forward to assisting you again in the future. If you need any help setting up the rest of your cameras, please do not hesitate to reach out.

-DOMAR

Saanut 5/5 tähteä

Zx camera's review.

Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.

13. heinäkuuta 2024
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you so much for your wonderful 5-star review!

We are thrilled to hear that you were pleased with our service and that the Zxtech camera is exceeding your expectations. Helping our customers find the right product for their needs is something we take great pride in, and it's fantastic to know that you are happy with your purchase.

Your kind words and support mean a lot to us. If you need any further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Saanut 5/5 tähteä

Very good service,good price and very…

Very good service,good price and very polite people! Thanks for your help and service !

11. heinäkuuta 2024
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.

Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Saanut 5/5 tähteä

Great service

Great service

10. heinäkuuta 2024
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you so much for your 5-star review and your kind words! We are delighted to hear that you were pleased with our service. At DOMAR, we strive to provide the best possible experience for our customers, and your feedback reassures us that we are on the right track.

If you have any further needs or questions, please don't hesitate to get in touch. We look forward to serving you again in the future.

-DOMAR

Saanut 5/5 tähteä

Beast and full colour dome CCTV cameras.

I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.

11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Thank you so much for your fantastic review!

We are delighted to hear that you are pleased with your CCTV kit and that the support you received from Chris exceeded your expectations. Our team strives to provide top-notch service and support, and it’s wonderful to know that we could assist you effectively, even from afar.

Your recommendation means a lot to us. If you have any further questions or need additional support in the future, please don’t hesitate to reach out.

Thanks again for choosing Domar. We truly appreciate your kind words and your 5-star rating.

-DOMAR

Saanut 1/5 tähteä

Very very poor communication services…

Very very poor communication services and product is well

8. heinäkuuta 2024
Domar Solutions-logo

Vastaus yritykseltä Domar Solutions

Chaudhary

Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our communication and product.

We strive to provide excellent service and high-quality products to all our customers, and we apologise that we did not meet your expectations on this occasion. Your comments are important to us and will be used to improve our services.

Could you please contact our customer service team at TechSupport@Domar.com so we can discuss this further and work towards a resolution? We are committed to making things right and ensuring your satisfaction.

Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.

-DOMAR

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