Domar Solutions Arvostelua 593

This company provides an excellent product for the price and their aftersales support is second to none. The support, knowledge and patience given by Chris in their technical support division is second to none. To be able to help an old timer like myself through all this new teck is nothing short of a miracle, thank you so much,
Peter Hibbert.
Evans Hotel.
North Wales.

Delivery on time very good

I've had to cancel my purchase of ZXtech cameras. As a newbie to home security I put a lot of time and effort into researching these cameras and had a number of outstanding queries that I sent to Domar.
They acknowledged receipt on 30th July: "Your request (41464) has been received and is being reviewed by our support staff."

"Please note that we often respond within 24h – 48h, but sometimes (in very rare and complicated cases) you will have to wait 3-4 business days for our response. We ALWAYS reply to ALL of our customers."

12 days later I've heard nothing more.

I can only assume that they don't have enough people to handle the level of business they're generating and so I have zero confidence that the company can provide a decent post-purchase service.

Very disappointing as I was looking forward to these.

Lizzie

I have waited to review these cameras for a couple of weeks. Giving me time to iron out any faults etc.
Well, what can I say, FANTASTIC, the picture quality is fabulous 👌 very clear, true colours. I have purchased this to upgrade a system from a different company that I wasn't pleased with.
This system has been easy to set up, easy to view, easy to search and rewatch previous content.
The information booklet is very simple to read and understand. Made the whole process run exceptionally smoothly.
I can honestly say that we will never go to any other company. This company has been fantastic with advice. Products are outstanding.
Thank you 😊

Exellent product,did have problem installing it but that was due to me and Chris on helpline soon put me straight with quick response to our E Mail and phone call

Easy to order and very prompt with delivery.
Excellent service.good experience.

First cameras i had both went faulty within a few years, turning on and off. I decided to replace so purchased again (newer version).
Stats say 30fps, however that's NOT true if you have WDR on, which is pretty standard these days.
Contact Domar, the inital and slowly helped by providing information to turn WDR off, but that's just moved the issue somewhere else... Domar now refused to reply to several messages, hence the bad review and avoiding the issue. Disgusting
I wont ever buy from them again.

Order arrived promptly and accurately

Wet good service

Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.

Made personal visit to store.
Not the easiest place to get to but hey-ho.

Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.

right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes

complete cctv system purchased company doesn't make it clear that you need a monitor for the system and a bit of tech knowledge to set up the system , harder than it looks in the instructions manual.

Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.

Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.

Would definitely use these guys again

Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.

Very good service,good price and very polite people! Thanks for your help and service !

Great service

I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.

Very very poor communication services and product is well